I will preface this review with that I am in the hotel business so I am far harder to impress and I see things that the average traveler no matter how seasoned doesn't notice. With that being said, the warm welcome upon arrival in the cold pouring rain by Barack was a nice touch. Was not expecting someone to come around the barrier to point me to the elevator and to ask if I needed help. Kudos. Check in was quick,friendly and better than expected. The room was clean, even in those behind spaces. The furniture was new, tv had a nice selection of channels. Best part - elevator was ridiculously fast. I know it seems like nothing, but there is really nothing worse than standing in front of the bank of elevators just staring. Did not have breakfast but they look relatively and it smelled good. Good job HI Gaithersburg!