I work in the area and was concerned about the commute on 9/11 so I decided to stay over closer to work. Barack Sam was the "Assistant Guest Service Manager" at the counter. There was a line and he was very polite and never rushed the person he was helping.
Upon my turn he noticed that I had just turned 40 the day prior from my drivers license. During the course of registration a few more things were mentioned referring to a tough couple of weeks for me. Instead of giving me just a normal room he upgraded me to the Penthouse. He also took my bags and escorted me himself to the 8th floor. He also included 2 free drink tickets. He did not have to do this but it really made an impact. The Penthouse had an amazing Shower Room, Sauna, Seating Area, etc. I will be staying at this Holiday Inn again even if it's not in the Penthouse.
- Official Description (provided by the hotel):
- Welcome to the Holiday Inn Gaithersburg, located in the heart of the I-270 High Tech Business Corridor northwest from the attractions of Washington, DC. Rockville, Germantown and Frederick are also nearby. IBM, Lockheed Martin, NIST, DOE and Hughes are within minutes of this Gaithersburg hotel, as are the Montgomery County Fairgrounds, Lake Forest Mall, Maryland Soccerplex, BlackRock Center for the Arts, and the Rockville and Cabin John Ice Rinks. The hotel offers free shuttle service within a 5-mile radius, including Rockville Amtrak and Shady Grove Metro stations.Corporate travelers will appreciate this Montgomery County hotel s 301 executive rooms with plenty of work space and extra amenities. All guest rooms feature free wireless & hard-wired high-speed Internet access. You'll have room to work, relax and make the most of your day! Business and leisure travelers alike will enjoy the indoor pool at our hotel. Maintain your exercise regimen in our fitness center with whirlpool and sun patio. Enjoy American cuisine at the Village Park Cafe and Kids Eat Free! When it's time to unwind, O'Malley's Irish Pub is the place to enjoy your favorite beverage and a late night snack. We are also a pet-friendly hotel! Let the staff and outstanding service at the Holiday Inn Gaithersburg make your stay a memorable experience! ... more less
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- Also Known As:
- Holiday Inn Gaithersburg Hotel Gaithersburg
- Gaithersburg Holiday Inn