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“Outstanding” 5 of 5 stars
Review of Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
3.0 of 5 Hotel   |   2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879   |  
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Ranked #4 of 15 Hotels in Gaithersburg
Certificate of Excellence
GreenLeadersGold level
New Castle, Delaware
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Outstanding”
5 of 5 stars Reviewed August 26, 2013

Holiday Inn Gaithersburg is an outstanding hotel. I have stayed there before and the service from check in to check out is excellent. The staff is very customer service oriented and the rooms was clean and comfortable. If I would have to give 2 thumbs up to and employee this trip it would be Mary in the café. She is very friendly and has anticipated what I needed before I asked for it. I will be staying there again my next trip down.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, August 30, 2013
We are thrilled about our outstanding customer service that you personally received while at our hotel. Our staff absolutely loves those who choose to stay at our hotel. We want to thank you for your review, we really appreciate your kind words and we will be sure to share your review with Mary. We look forward to your next visit. Thanks again!

Melvin Nichols
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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310 reviews from our community

Traveler rating
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    16
    24
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132
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
Date | Rating
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English first
Chicago, Illinois
Level Contributor
230 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
5 of 5 stars Reviewed August 9, 2013

We stayed at this hotel for the 25th Infantry Division Tropic Lightning Army Reunion. It has been held at this hotel for the past several years. We always get a special hotel rate, and have never been disappointed. The hotel has a pool and hot tub, a workout center, a bar downstairs, and a restaurant upstairs. The hotel also has two internet computers you can use, and a store where you can buy souvenirs. Food was good too, as we had buffet style. Rooms were spacious and bed was comfortable. Also plenty of free parking. An excellent, excellent hotel.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, August 13, 2013
Thank you for your nice comments and the review of our hotel. We will be sharing your review with our entire team here at the hotel. We look forward to serving you in the future and wish you all the best. Thanks again!

Safe travels,
Melvin Nichols
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Valley Stream, New York
1 review
5 of 5 stars Reviewed July 30, 2013

I'm glad to stay in this hotel for 2 nights. The room was clean and large room. I would like to praise the guest service staff Collins for being kind, friendly and accommodating. He was able to deliver 100% for what we needed during our stay. We'll definitely back to stay here in the future and will recommend this hotel to our relatives and friends.
Thanks..

Larry from New York

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Oglethorpe, Georgia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 29, 2013 via mobile

I can't say enough good things about this hotel. The banquet people lead by Orville Wallace , Alan, Trudy, and Mariscimo are awesome! The front desk people lead by Isidro, Barack, George and Julissa are just the best. Virginia and her staff on housekeeping do an awesome job! Keep up the good work! My home away from home is the Holiday Inn Gaithersburg.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 27, 2013

Wonderful motel and staff. It is located at a very busy and dangerous intersection. Great to walk inside and leave the crazy world that exist there outside. Nice eateries and malls nearby and a very nice breakfast along with staff in the A.M. If you have to stay in that busy part Maryland you can not go wrong here. 3 star for $142 in Gaithersburg. Big Hell Yeah.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed July 13, 2013 via mobile

Just ok nothing great nothing wonderful not too bad just okay Hskp ok maintenance ok customer service ok good location customer service could be better pool should be open longer and be allowed to have music playing

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, July 19, 2013
Thank you for taking time to write a review of our hotel. We have taken note of your comments and will use them to improve our quality and services we offer to our guests! Thank you for staying with us.

Safe travels!

Melvin Nichols
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
twin cities mn
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 11, 2013

I chose this hotel based on it's location. It is right off a main highway and not far from D.C. The room was good as well as beds. The room we had faced the city street...it was rather noisy...lots of traffic. I would have liked to stay in a quieter part of the hotel next time. We did eat in the restaurant for dinner and it was good, although it did take quite some time to get our food and it was not busy. I popped my head in the pool area and it looks very nice, but did not use it.

Room Tip: Ask for a room away from noisy city street
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Prices are for 1 room, 2 adults
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Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gaithersburg
#2 Romantic Hotel in Gaithersburg
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Number of rooms: 300
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, located in the heart of the I-270 High Tech Business Corridor northwest from the attractions of Washington, DC. Rockville, Germantown and Frederick are also nearby. IBM, Lockheed Martin, NIST, DOE and Hughes are within minutes of this Gaithersburg hotel, as are the Montgomery County Fairgrounds, Lake Forest Mall, Maryland Soccerplex, BlackRock Center for the Arts, and the Rockville and Cabin John Ice Rinks. The hotel offers free shuttle service within a 5-mile radius, including Rockville Amtrak and Shady Grove Metro stations.Corporate travelers will appreciate this Montgomery County hotel s 301 executive rooms with plenty of work space and extra amenities. All guest rooms feature free wireless & hard-wired high-speed Internet access. You'll have room to work, relax and make the most of your day! Business and leisure travelers alike will enjoy the indoor pool at our hotel. Maintain your exercise regimen in our fitness center with whirlpool and sun patio. Enjoy American cuisine at the Village Park Cafe and Kids Eat Free! When it's time to unwind, O'Malley's Irish Pub is the place to enjoy your favorite beverage and a late night snack. We are also a pet-friendly hotel! Let the staff and outstanding service at the Holiday Inn Gaithersburg make your stay a memorable experience! ... more   less 
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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