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“EXCELLENT SERVICE” 5 of 5 stars
Review of Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
3.0 of 5 Hotel   |   2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879   |  
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Ranked #3 of 15 Hotels in Gaithersburg
GreenLeadersGold level
Valley Stream, New York
1 review
“EXCELLENT SERVICE”
5 of 5 stars Reviewed July 30, 2013

I'm glad to stay in this hotel for 2 nights. The room was clean and large room. I would like to praise the guest service staff Collins for being kind, friendly and accommodating. He was able to deliver 100% for what we needed during our stay. We'll definitely back to stay here in the future and will recommend this hotel to our relatives and friends.
Thanks..

Larry from New York

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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239 reviews from our community

Traveler rating
    121
    50
    34
    13
    21
See reviews for
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • German first
  • Any
English first
Fort Oglethorpe, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 29, 2013

I can't say enough good things about this hotel. The banquet people lead by Orville Wallace , Alan, Trudy, and Mariscimo are awesome! The front desk people lead by Isidro, Barack, George and Julissa are just the best. Virginia and her staff on housekeeping do an awesome job! Keep up the good work! My home away from home is the Holiday Inn Gaithersburg.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed July 27, 2013 via mobile

Wonderful motel and staff. It is located at a very busy and dangerous intersection. Great to walk inside and leave the crazy world that exist there outside. Nice eateries and malls nearby and a very nice breakfast along with staff in the A.M. If you have to stay in that busy part Maryland you can not go wrong here. 3 star for $142 in Gaithersburg. Big Hell Yeah.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed July 13, 2013 via mobile

Just ok nothing great nothing wonderful not too bad just okay Hskp ok maintenance ok customer service ok good location customer service could be better pool should be open longer and be allowed to have music playing

  • Stayed June 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, July 19, 2013
Thank you for taking time to write a review of our hotel. We have taken note of your comments and will use them to improve our quality and services we offer to our guests! Thank you for staying with us.

Safe travels!

Melvin Nichols
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
twin cities mn
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 11, 2013

I chose this hotel based on it's location. It is right off a main highway and not far from D.C. The room was good as well as beds. The room we had faced the city street...it was rather noisy...lots of traffic. I would have liked to stay in a quieter part of the hotel next time. We did eat in the restaurant for dinner and it was good, although it did take quite some time to get our food and it was not busy. I popped my head in the pool area and it looks very nice, but did not use it.

Room Tip: Ask for a room away from noisy city street
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  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
1 review
5 of 5 stars Reviewed July 6, 2013

This was my first time at the hotel, and I was very impressed. It is truly a fantastic hotel with friendly staff. Right from the beginning, we received a warm welcome and excellent service from Cira at the front desk. Having booked a standard room I was pleasantly surprised to be informed that I had been chosen as the Priority Club member of the day and that we were to be upgraded to one of their gorgeous suites.

The room was extremely clean and overall very nice. It featured all the amenities including a comfortable king bed, full entertainment center, walk-in shower, and sauna. Breakfast in the morning was great as well with plenty of options to choose from and great service. Many thanks to all the Holiday Inn Staff.

Lastly it was a great location being only minutes from the Shady Grove metro station into DC. I will definitely stay at this location again, if travels take me back to the area.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Jersey, USA
Senior Contributor
48 reviews 48 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 5, 2013

The Inn is located just off exit 11 of I-270 on MD 124 N. It was very easy to find and is centrally located to use as a base to explore the surrounding area. We did not use the restaurant facilities because of our schedule. We did find the staff both helpful and courteous. The room was clean. The only negitive was that the ice machine on our floor was not working during our stay (3 nights).

  • Stayed July 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIGaithersburg, General Manager at Holiday Inn Gaithersburg, responded to this review, July 15, 2013
We appreciate you taking the time to review our hotel. Thank you for sharing your nice comments about our helpful and courteous staff as well as our clean rooms. Sorry about the ice machine being down unfortunately the part was on order and for that I appologize. We look forward to your next visit!

Melvin Nichols
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gaithersburg
#2 Business Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, located in the heart of the I-270 High Tech Business Corridor northwest from the attractions of Washington, DC. Rockville, Germantown and Frederick are also nearby. IBM, Lockheed Martin, NIST, DOE and Hughes are within minutes of this Gaithersburg hotel, as are the Montgomery County Fairgrounds, Lake Forest Mall, Maryland Soccerplex, BlackRock Center for the Arts, and the Rockville and Cabin John Ice Rinks. The hotel offers free shuttle service within a 5-mile radius, including Rockville Amtrak and Shady Grove Metro stations.Corporate travelers will appreciate this Montgomery County hotel s 301 executive rooms with plenty of work space and extra amenities. All guest rooms feature free wireless & hard-wired high-speed Internet access. You'll have room to work, relax and make the most of your day! Business and leisure travelers alike will enjoy the indoor pool at our hotel. Maintain your exercise regimen in our fitness center with whirlpool and sun patio. Enjoy American cuisine at the Village Park Cafe and Kids Eat Free! When it's time to unwind, O'Malley's Irish Pub is the place to enjoy your favorite beverage and a late night snack. We are also a pet-friendly hotel! Let the staff and outstanding service at the Holiday Inn Gaithersburg make your stay a memorable experience! ... more   less 
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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