I have stayed at the Holiday Inn in Gaithersburg, MD for the good part of 2 months while on business. The accommodations are above average, the rooms are clean and well kept, and the value is unbeatable. However, the hotel staff is what makes this hotel the place to stay when in the Gaithersburg area. The staff, especially the afternoon and evening staff managed by Isidro Alberto, is especially accommodating, very helpful, and friendly, always willing to assist with any request. The staff exemplifies the meaning of service to the customer.