We originally booked for New Year's Eve, but my husband was sick with the flu so we rescheduled for the following wknd. We got the heart to heart special and it was wonderful!! We actually live in the area, but felt like we had been away for the wknd, even though we only spent one night. The check in was great and the manager on duty- Georges Duncan (?) was quite pleasant. When we arrived at our room, there was a bottle of chilled champagne, wrapped glasses and chocolate (part of the pkg). The shower was wonderful! Although I wish they had kept in the fan in the bathroom- not a big deal just a mention. The front desk called to make sure that our room was ok. Finally- room service was absolutely delicious!! Nice, big portions! The breakfast was good with a nice variety. We definitely plan on staying here again for a budget friendly staycation!!