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“Friendly Staff” 5 of 5 stars
Review of Holiday Inn Gaithersburg

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Holiday Inn Gaithersburg
3.0 of 5 Hotel   |   2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879   |  
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Ranked #3 of 15 hotels in Gaithersburg
GreenLeadersGold level
Philadelphia, Pennsylvania, United States
1 review
“Friendly Staff”
5 of 5 stars Reviewed May 18, 2012

I stay at this hotel frequently and they always find new ways to accommodate me. Room service is fast and the food great, and Manuel always has a smile on his face. The front desk always works with me on all my various business needs, and the wait staff always makes sure I'm taken care of. Overall its a convenient location and a clean modern hotel.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, May 21, 2012
WarrenBommermil,

Thanks for your nice comments about the Team and the hotel.I will be sure to share them with the Team. Thank you for choosing our hotel and we look forward to your next visit!

Thanks!
The Holiday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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230 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
Corning, New York
Senior Contributor
36 reviews 36 reviews
15 hotel reviews
Reviews in 22 cities Reviews in 22 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed May 14, 2012

I stayed here on a business trip. It was clean and comfortable. I ate dinner in the bar/restaurant. Dinner wasn't bad and was reasonably priced. I would definitely stay here again.

  • Stayed May 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, May 17, 2012
Mr. Ryckman,

Thank you for taking the time to review our hotel onTripadvisor. We are glad to hear that you enjoyed your stay. Thank you for choosing us and we look forward to hosting you again when you are in town.

Sincerely,
The Holiday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 11, 2012 via mobile

I stayed at Holiday Inn for three weeks while attending a Navy course. I would recommend this hotel to friends and family. The front desk staff was outstanding, Kathy was always professional, courteous and has a great personality. I would definately stay again if I'm ever in town.

  • Stayed February 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, May 17, 2012
Dear Msteneith,

Thank you for your great comments about our hotel our front desk team and Kathy! I will be sure to let her and the team know about your review. Safe travels and we look forward to serving you in the future. Thanks again!

The Holiday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 9, 2012 via mobile

I have been at this hotel several times on business over the past couple of years. I yet to have a bad experience. I really appreciate the candid and professional assistance provided by the front desk staff, especially Ms. Katherine and Mr. Isidro, who went out of their ways to assist our group during our recent stay.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, May 11, 2012
Dear NavMed,

First thank you for giving us the opportunity to serve you and your kind comments about Ms. Katherine and Mr. Isidro I will be sure to share them with them. We hope to see you again in the near future and look forward to serving you.
Thanks again!
The Holiday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 2, 2012

Due to the nature of my business, I stayed here for an extended period of time. Viktoriya and Georges were both extremely helpful in every issue I had. They made my stay comfortable and I definetly appreciated their willingness to please. I would stay here again.

Room Tip: North Tower more quiet, south tower better view.
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  • Stayed May 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, May 11, 2012
Dear,CYP0626

Thanks for your recent review of our hotel. It is greatly appreciated! I will certainly pass along your comments to Viktoriya and George and we look forward to serving you in the future.
Sincerely,
The Holiday Inn Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pennsylvania
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 29, 2012

I was travelling with 2 other companions, one on business, the other on vacation, along with myself. We needed 2 rooms and this hotel was recommended due to the proximity to the IBM business center. After viewing the reviews on here about bed bugs, we were very concerned, so we called the manager to express these concerns before booking the rooms. The manager did not deny there had previously been an issue, and explained that all of the rooms are now thoroughly and regularly inspected. We were also told that the hotel had been experiencing renovations over the past 2 years, and we were given 2 of the newly renovated rooms in the North tower on the 7th floor.

The rooms were absolutely beautiful, everything was new and extremely clean. My room was the smaller one and still had a microwave and mini fridge, in addition to being spacious, while the other room was equipped with a full kitchenette and was even more spacious in size. The beds were also incredibly comfortable, and there was a darkening shade on the window, so I slept very sound every night. The staff were extremely nice and very helpful, they assisted us in acquiring the hotel shuttle (included with the rooms) to and from the nearest metro station, from which it was easy to go to downtown DC.

Breakfast was included with the room, and there was a large, varied buffet provided in one of the dining areas every morning. All of the employees working in the breakfast dining area were also very nice and extremely personable. Upon checkout, we told the manager that our stay was extremely pleasant, and we could not have been happier with the accomodations. We had no concerns whatsoever with the previous bed bug issue, and were so happy with our stay that we extended it for one extra night. I would highly recommend this hotel and would absolutely stay there again.

Room Tip: The newly renovated rooms are in the North tower on the 7th floor, but they book up quickly, so try...
See more room tips
  • Stayed April 2012, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, May 1, 2012
Dear Interested Traveler,

I would like to thank you for your review of our hotel and your kind comments. I would also like to thank you for choosing us for your most recent stay. Thanks again! we look forward to serving you in the future.
Sincerely,
The Holiday Gaithersburg Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rockford, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 24, 2012

We stayed here after visiting DC. The staff was very friendly and accomodating. When a problem arose (a dog barking in the next room constantly), they moved us to another room. There was a very nice hot breakfast buffet that was free for Priority Club members. The hotel was very clean and inviting. The staff made time to chit chat with my daughters. The manager was great. After our stay, he made a follow up call to make sure our stay was satisfactory.

  • Stayed April 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MelvinNichols, General Manager at Holiday Inn Gaithersburg, responded to this review, April 26, 2012
Dear Ashriella,

I would like to thank you for your kind comments about your stay at our hotel. I am happy to hear we were able to resolve the barking dog issue as well. Thank you for choosing us and we look forward to serving you and your family in the future.
Sincerely,
The Holiday Inn Gaithersburg Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Gaithersburg

Address: 2 Montgomery Village Ave, Intersection of Rte 355 & Montgomery, Gaithersburg, MD 20879
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Best Value Hotel in Gaithersburg
#2 Business Hotel in Gaithersburg
#3 Family Hotel in Gaithersburg
#3 Green Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Gaithersburg 3*
Official Description (provided by the hotel):
Welcome to the Holiday Inn Gaithersburg, located in the heart of the I-270 High Tech Business Corridor northwest from the attractions of Washington, DC. Rockville, Germantown and Frederick are also nearby. IBM, Lockheed Martin, NIST, DOE and Hughes are within minutes of this Gaithersburg hotel, as are the Montgomery County Fairgrounds, Lake Forest Mall, Maryland Soccerplex, BlackRock Center for the Arts, and the Rockville and Cabin John Ice Rinks. The hotel offers free shuttle service within a 5-mile radius, including Rockville Amtrak and Shady Grove Metro stations.Corporate travelers will appreciate this Montgomery County hotel s 301 executive rooms with plenty of work space and extra amenities. All guest rooms feature free wireless & hard-wired high-speed Internet access. You'll have room to work, relax and make the most of your day! Business and leisure travelers alike will enjoy the indoor pool at our hotel. Maintain your exercise regimen in our fitness center with whirlpool and sun patio. Enjoy American cuisine at the Village Park Cafe and Kids Eat Free! When it's time to unwind, O'Malley's Irish Pub is the place to enjoy your favorite beverage and a late night snack. We are also a pet-friendly hotel! Let the staff and outstanding service at the Holiday Inn Gaithersburg make your stay a memorable experience! ... more   less 
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Also Known As:
Holiday Inn Gaithersburg Hotel Gaithersburg
Gaithersburg Holiday Inn

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