After reading the room description: King bed with smart chair/recliner and amenties--pool, sauna, hot tub, exercise room and guest laundry, I was looking forward to the stay.
I should have known when I stepped into the lobby that the stay would not be pleasant: there was a persistant sewer smell for the 3 days there [they didn't even try to mask it with febreez].
We arrived about 7 PM, and after a pleasant front desk headed to the elevator--steaming hot, got off on the 4th floor--hotter. The room was cool, but at 7 PM it had not been cleaned!!!
so back into the hot hall and elevator to another room on the 3rd floor--hot too, but the double bed rooms have no smart chair :(. The next morning we tried to make coffee (single serve type), but there were no cups, so off downstairs for some...not fun 1st thing in the morning.
The room was not cleaned until after 4 PM, and the pillows were scattered all over the floor, the ice bucket liner was not replaced; there was someone else's hair on the floor (there when we checked in); the floor was not vacuumed--the room felt dirty.
Went to do laundry: signs say access from 2nd floor: but that meant another walk down a hot hall to the stairwell down (!!)-- a moldy stairway. You open the door the exercise room with your room key. There was only 1 washer and drier; the door to the hot tub, sauna, and pool was locked in afternoon, so you had to go back up the stairs to get out
They do not open the pool, hot tub and sauna until 4 PM!!! What!!
The location was OK, near the Costco and an older mall, but few interesting eating spots. The bright spot is that it had a bar in the hotel.
Overall we were very disappointed with our stay. Won't stay there again.
- Also Known As:
- Wyndham Garden Gaithersburg Hotel Gaithersburg
- Wyndham Garden Gaithersburg Hotel
- Wyndham Gaithersburg
- Gaithersburg Wyndham
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