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“Not up to Wyndham standards” 2 of 5 stars
Review of Wyndham Garden Gaithersburg

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Wyndham Garden Gaithersburg
3.0 of 5 Hotel   |   805 Russell Avenue, Gaithersburg, MD 20879   |  
Hotel amenities
Ranked #12 of 15 Hotels in Gaithersburg
Gaithersburg
1 review
“Not up to Wyndham standards”
2 of 5 stars Reviewed July 15, 2014

The hotel was under construction - was not told of this when booking. No pool access, no work out room - was in Maryland for sporting event with my son/team - no where for boys to swim or even gather together. There were persons of questionable motives loitering by front doors every time we came/went to games - they were often smoking so we were treated to their second hand smoke. Elevators were torn apart, slow and usually full of construction workers. If a hotel cannot maintain quality control during construction, it should close during the renovations.

  • Stayed June 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pavan b, General Manager at Wyndham Garden Gaithersburg, responded to this review, July 22, 2014
Dear Meredith,

Thank you for taking the time to complete this TripAdvisor survey. It is only as a result of people like you that we are able to review our product quality and overall service. We are in the midst of renovating our hotel exterior and the project will continue into the spring of 2015. We do this for the overall aesthetic beauty for all of our customers. I apologize that you found the exterior unacceptable. It is work in progress and it is a necessary process to maintain our hotel. I truly hope we can be of service to you again in the very near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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259 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Any
English first
Gaithersburg
1 review
1 of 5 stars Reviewed July 4, 2014

When making reservation need to be told hotel is under construction. I had a death in the family and reserved 4 rooms however 3 out of the 4 rooms were not expectable. A/C not working properly. Hallways area very hot considering the temperature outside was in the mid 90's. Ice was in bags to be picked up by the front desk. Mold in some of the rooms. The $11.99 breakfast was cold and not good. For the price I expect better. The beds were clean. Maybe after the construction is completed it may be a better experience.

  • Stayed June 2014, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pavan b, General Manager at Wyndham Garden Gaithersburg, responded to this review, July 5, 2014
Dear Guest,

On behalf of Wyndham garden hotel, please accept my apology for your unpleasant stay at the Wyndham garden. We strive to ensure our patrons experience the best visits possible during their travels and we fell short of our goal this time. We hope you will see the improvement and enjoy your time with us in your next visit. Please feel free to contact me if you have any further questions or comments concerning your stay. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Wyndham Garden Gaithersburg

Address: 805 Russell Avenue, Gaithersburg, MD 20879
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 15 Hotels in Gaithersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Gaithersburg 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Wyndham Garden Gaithersburg Hotel Gaithersburg
Wyndham Gaithersburg
Gaithersburg Wyndham

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