Sure the place has the amenities of a three star restaurant, but they don't work or are in disrepair.
-Two rooms, neither of the coffee machines worked.
-Internet was spotty at best. Frequently couldn't connect.
-The sauna and hot tub are closed in the winter.
-The temperature in the fitness facilities are unregulated, and the fitness room looks disgusting.
-Upholstery ripped in the elevators.
-Hallway floors not regularly swept.
-The iron in my room had melted fabric on it that ruined my nice clothes. Housekeeping, CHECK THE IRON.
- No microwaves or refrigerators in the rooms. You can request them but will be put on a waiting list.
-Management: What are you doing putting the only microwave right there at the lobby entrance? What kind of a first impression is walking into the smell of somebody's left overs or burnt popcorn? WHY ARE YOU SELLING POPCORN RIGHT THERE? That setup is a very poor marketing decision.
The only reason I gave it two stars instead of one is because the price wasn't too bad. But I'm sure there's a better deal to be found. I doubt the reconstruction they're currently undergoing will make any improvement on poor upkeep and management decisions.
The staff at the front desk were altogether polite.
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- Also Known As:
- Wyndham Garden Gaithersburg Hotel Gaithersburg
- Wyndham Gaithersburg
- Gaithersburg Wyndham