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“Very nice hotel, terrific staff” 5 of 5 stars
Review of Comfort Inn Shady Grove

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Comfort Inn Shady Grove
2.5 of 5 Hotel   |   16216 Frederick Road, Gaithersburg, MD 20877   |  
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Ranked #2 of 15 Hotels in Gaithersburg
Williamsburg, Virginia
1 review
“Very nice hotel, terrific staff”
5 of 5 stars Reviewed April 2, 2013

The hotel was very clean and orderly and efficiently run. I must have asked the staff a milllion questions and must have made a dozen requests and they were polite and helpful in all instances. Most impressive, when i was at the metro and called for their shuttle the manager showed up in is own personal vehicle because the shuttle was tied up on a long run. Unheard of service and he was jsut as nice as could be about it.

Room Tip: I reserves on line and things could not have been smoother. There were about a hundred sightseeing k...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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276 reviews from our community

Traveler rating
    166
    79
    21
    6
    4
See reviews for
100
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
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English first
Livnim
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 1, 2013

The hotel staff was very professional and helpful from the reception desk to the maid service, the dining room staff and every employee you come into contact with. The hotel is clean and always being clean, the rooms are clean well equipped and well laid out. It would be difficult to find faults here. I would and will recommend this Comfort Inn to my friends, family, and work associates with no reservations.

Room Tip: Clean hotel clean rooms helpful and friendly staff good breakfast included parking no problem it wou...
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  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Okeechobee, Florida, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 23, 2013

I stayed at the Comfort Inn at Shady Grove because our daughter just had a baby. I called their local number and was helped over the phone by Yolanda Mendez who exceeded my expectations. She suggested a discount which was very helpful. I pleasantly found out that this Comfort Inn has amentities above and beyond what is normal for Comfort Inns. There was a live sprig of ivy in the bathroom! The breakfast was an array of almost anything you could think of...eggs, sausage, waffles, yogurt, bagels, english muffins, fresh donuts, cereal etc. Such a pleasant experience. We will definitely being picking this Comfort Inn in the future. I wish other Comfort Inns upheld the high standards that this establishment does.

Room Tip: If you are there because a relative is in the nearby hospital be sure to ask for the hospital discou...
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
West Springfield, Massachusetts
1 review
5 of 5 stars Reviewed March 9, 2013

We always stay here and have never been disappointed. Rooms are nice, lots of breakfast choices free, close to metro to get into D.C. Best thing about this motel is the friendly service at the front desk. They have printed off maps for us, called the airport during a storm, and have made suggestions of where to shop or eat nearby. Would highly recommend.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pine Island, Minnesota
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 27, 2013

Staff were friendly; room was very clean and comfortable; Tuesday evening Manager's Reception was very nice; with great hors d'oevres including both hot and cold, and some of it very healthy; free breakfast was excellent (good variety, good quality); wireless internet was fast (much appreciated -- I've been to hotels where wireless was painfully slow); free shuttle service to the Metro station and Montgomery Surgical Center (I was there for surgery), a couple good restaurants in the same large parking lot; both fridge and microwave in-room... the only thing I could find fault with was that once in awhile when showering, the water temperature would change, but not for long. I would stay here again.

  • Stayed January 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
North Manchester, Indiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 15, 2013

My husband and I selected based on price, but will return based on superior service, outstanding friendliness of staff, exceptional cleanliness of facility, and the warmly professional atmosphere.
I have never been so pleasantly surprised at a hotel. I felt at home and we are planning a return trip. Thanks to the outstanding staff!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinsville, VA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 1, 2013

I have traveled the world extensively over many years for my work and I have stayed in hundreds of hotels all around the world. Road warriors create a plethora of good and bad habits of hotels and their staff. For me, I can sum it up in 3 areas.

First, the service must meet my needs in terms of check-in, check-out, room comfort and other ameneties offered.

Secondly, and very importantly, the night's sleep must be sleep in a clean bed with a comfortable mattress.

Lastly, and of upmost importance, the staff MUST have a positive, honest, helpful and consistently good attitude, interlaced with humor and a desire to do their best for you.

I can say without reservation that Shady Grove Comfort Inn meets all the above criteria consistently. That is why I have booked my weekly stay with the Shady Grove Comfort Inn for the past 9 months.

Don't discount this review because I am just a reporter; I don't make the news, I just report it.

Harry Roop

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Comfort Inn Shady Grove

Address: 16216 Frederick Road, Gaithersburg, MD 20877
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Gaithersburg
#1 Business Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Comfort Inn Shady Grove 2.5*
Number of rooms: 127
Official Description (provided by the hotel):
Seven stroy brick building with interior corridors. ... more   less 
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Also Known As:
Comfort Inn Shady Grove Hotel Gaithersburg
Shady Grove Comfort Inn
Comfort Inn Gaithersburg
Gaithersburg Comfort Inn

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