Just returned from a short stay with my small dog. This is the most patient hotel staff I have ever encountered. First, I was lost on the way down to the hotel and called the staff twice. Both people--first the manager and then a staff person--were extremely kind and patient and stayed on the phone with me until I got there. Once arriving, I had questions about the area and again, the front desk was extremely helpful. The room was beautiful and clean, updated and modern, with a beautiful flat screen tv. Most of all, I appreciated that the heat/ac controls worked well and were not noisy. I was given a room at the end of the hallway, probably to accommodate my dog, so as to minimize any barking. Tuesday nights, there is a small, light buffet (cheese, wine, fruit) which was unexpected. Breakfast was sufficient. There is also a very quick shuttle service, to and from the Shady Grove Metro. Although they told me to give 15 mins. advance notice, the driver was ready to take me within a few mins. after I requested service. There is a decent gym with a few treadmills and weights. It was clean and well lit. This was by far, not only the nicest Comfort Inn I have been to, but competitive with a Hilton, which would have been twice the cost. Again, truly nice and helpful staff who also took the time to print out directions for me, after I checked out on Wed. (1.30). I would definitely stay there again.
- Official Description (provided by the hotel):
- Seven stroy brick building with interior corridors. ... more less
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- Also Known As:
- Comfort Inn Shady Grove Hotel Gaithersburg
- Shady Grove Comfort Inn
- Comfort Inn Gaithersburg
- Gaithersburg Comfort Inn