We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect location and top notch staff” 5 of 5 stars
Review of Courtyard by Marriott Gaithersburg Washingtonian Center

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Courtyard by Marriott Gaithersburg Washingtonian Center to your Saves list
Courtyard by Marriott Gaithersburg Washingtonian Center
3.0 of 5 Hotel   |   204 Boardwalk Place, Gaithersburg, MD 20878   |  
Hotel website
  |  
Hotel deals
  |  
Hotel packages
  |  
Hotel amenities
Special Offer
Earn Rewards Points!
Ranked #5 of 15 Hotels in Gaithersburg
Westfield, New Jersey
Top Contributor
82 reviews 82 reviews
15 hotel reviews
Reviews in 35 cities Reviews in 35 cities
42 helpful votes 42 helpful votes
“Perfect location and top notch staff”
5 of 5 stars Reviewed October 26, 2013

I tagged along while my husband had a business meeting. A perfect hotel to stay at alone. Right outside the hotel are shops, restaurants, movie theatre, a lake with paddle boats, and wonderful walking trails.
I can't say enough wonderful things about this hotel. Before we arrived to have an allergy free room ready for us. We arrived after a car ride dealing with construction delays only to find our room ready and perfectly done. The front desk staff was warm and welcoming.
Breakfast was served in a room facing the lake- I only wish the mornings were a little warmer so I could have taken my breakfast outside. It was a buffet but several people getting you juice and coffee plus fresh eggs cooked to your liking also available. The prices for breakfast were quite reasonable.
The last night of our stay, I had an accident in a local restaurant. I hobbled into the lobby around 11pm and asked if I could have a late checkout due to my foot injury. I was told not to worry or rush and call down if I needed anything. The next morning when I limped down to breakfast, they were all concerned and were called by the front desk to alert them to be ready to deliver breakfast if I
needed it. Housekeeping brought me ice several times during the day and it arrived within minutes of me calling to ask for it. The front desk also called to check if I needed anything.
This hotel staff took customer service to another level!!! Kudos to everyone who works there!!

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, November 4, 2013
Dear Valued Guest,

We are so appreciative of your kind words. This made everyone happy to hear how much you enjoyed your stay with us. We hope you choose to 'tag along' with your husband again on a warmer season! Thank you for sharing your experience.

Warmest Regards,
Gaithersburg Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

184 reviews from our community

Traveler rating
    70
    78
    19
    11
    6
See reviews for
58
27
18
69
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Fort Lauderdale, Florida
Top Contributor
265 reviews 265 reviews
38 hotel reviews
Reviews in 88 cities Reviews in 88 cities
537 helpful votes 537 helpful votes
3 of 5 stars Reviewed October 21, 2013

This hotel is located in the heart of the Washingtonian Mall. It sits at the far end of the mall near the Loews theater. Across the street is California Pizza Kitchen, Starbucks, 16 Handles Yogurt, Corner Bakery and loads of shopping and other restaurants. To the rear is a beautiful lake with jogging/walking trail and plenty of ducks/fish to feed.

We usually don't stay at Courtyard Inns, but this was a wedding we were attending, so I didn't have much choice. The rooms are okay. I did not like the fact they do not contain a microwave nor have a mirror and/or sink outside of the bathroom. With three girls in our room, it was pretty tough to share the small one in the bathroom and the one behind the bathroom door. I also must say the walls are quite thin as we were woken up several times throughout the night by people talking, slamming/shaking their doors, running up and down in the hallway, or we could hear their television sets blaring.

The front desk staff when we checked in were quite friendly.

We did eat at the breakfast buffet once, which is so overpriced for the items they offer and the staff was extremely rude and nasty. They have a make-your-own omelet station, waffle machine, cereals, fruit that was still frozen, oatmeal, cold scrambled eggs, bacon, sausage, biscuits and gravy, french toast sticks, milks, breads and yogurts. I would recommend to eat somewhere else or bring your own breakfast. It was not worth the $12 for the buffet.

  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, November 4, 2013
Dear Valued Guest,

You gave a great description of our location! We often have wedding groups stay because of its accessibility and convenience. With this in mind, we do our best to put these groups on the same floor together. If you ever run into dissatisfaction with your room location please do not hesitate to contact the front desk, they would be more than happy to accommodate the situation the best we can!

We apologize you did not find our buffet preferable. We do provide an option of "a la carte" to order individual breakfast preferences cooked upon request at individual prices.

Thank you kindly for your feedback!

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Elkhart Lake, Wisconsin
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed October 13, 2013

We stayed here recently while visiting family members. The location was great and it was surrounded by shopping, movies and restaurants. The staff was responsive and professional.We would return if the circumstances require it again. The rooms are adequate and the pillow choices were a treat as I dislike a hard pillow.

  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, October 16, 2013
Dear Valued Guest,

It was a pleasure having you here as our guest. We appreciate your business. Thank you for taking the time to share your experience.

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
chapel hill
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 13, 2013

The hotel is nice and the water view rooms are good. I would have rated the hotel better except the TV quality was poor and grainy and the air conditioning did not seem to be working that well. The hotel staff was good. Breakfast was good though not included. The food delivered for room service was not that great. May have been better in the restaurant.

Stayed October 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, October 16, 2013
Dear Valued Guest,

Thank you for sharing your feedback from your stay. We would like to invite you to share more detail with our Front Desk Manager about your experiences with your T.V. and in room air conditioner. We strive to provide high quality at all times and are sadden to hear you may have experienced another wise during your stay. You may reach out to us by calling the Front Desk Manager at (301) 354-8782. We appreciate your business and look forward to welcoming back as our guest soon.

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntsville, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 7, 2013

We chose this hotel for the location and the pool. Were very disappointed when we checked in to learn that the pool is not open during the week and only open in the evenings on Friday night and on the weekends during specific hours. The breakfast is totally over priced. It is the same menu you get for free at other hotels. The rooms were clean and quiet. The staff was excellent, especially Kathleen, who was most helpful, professional and so nice during our entire stay. If the website would provide accurate information about their pool, we would have been much happier quests of the Courtyard by Marriott. Will probably not stay there again next year. Too many comparable hotels in the area with a pool that is open and breakfast.

Room Tip: Verify web site gives accurate information about amenities
See more room tips
  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, October 16, 2013
Dear Valued Guest,

We do apologize our pool was closed during your check-in date. We do understand this can be a major disappoint; we have taken the proper steps to ensure guest are now well informed about our pool and it being seasonal. Kathleen was cheery to hear your nice comments about her. Thank you for sharing your experience.

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
PA
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 28, 2013 via mobile

We have stayed at the Marriott Washingtonian Center twice. We love this hotel. It is always clean and the hotel staff are always on their game from check in to check out. We always request a lake view room. Beautiful view of the water, just wish the balconies had chairs so we could sit outside. The beds are very comfortable. Love the fact that it is located in the Washingtonian Center, lots of shops and restaurants to choose from. Will definitely stay here again and recommend it to all.

Stayed September 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, October 16, 2013
Dear Valued Guest,

We are glad you enjoy the lake view rooms with balconies; we do provide chairs for the balconies upon request per availability. We appreciate you taking the time to share your feedback. Thank you staying with us; it is our pleasure to serve you as our guest.

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Jersey
Top Contributor
63 reviews 63 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed September 21, 2013

Picked up a cheap night at the Courtyard from a name your price deal. Was very happy with the overall experience. Room was very clean and bed was comfortable. Bathroom had no issues, and plenty of space to move around. Definite plus was the free WiFi in the rooms. Hotel offers a buffet breakfast for $13.00. From what I could tell, that's the only breakfast within walking distance. I tried to go over to Potbelly's sandwich shop, but they do not open until 11am.

So, if your up early, you may need to drive around to find something or do the buffet. Parking is across the street in the parking garage and they do have some reserved spots. There wasn't many people in the hotel when I stayed, so I did not hear a thing and can't comment on room noise.

Hotel is located along a nice boardwalk that surrounds a pond. nice place to go out for a walk in the evening or early morning. Overall location was very convenient to both Washington DC and western Maryland. Washington center mall is a great place to spend some time and pick up any forgotten items.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, October 8, 2013
Dear Valued Guest,

Thank you for sharing your experience from your stay here with us. We are ecstatic to hear your experience was one we strive for, a happy overall experience. We look forward to welcoming you back as our guest.

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Courtyard by Marriott Gaithersburg Washingtonian Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Gaithersburg Washingtonian Center

Address: 204 Boardwalk Place, Gaithersburg, MD 20878
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Gaithersburg Washingtonian Center 3*
Number of rooms: 210
Official Description (provided by the hotel):
The Pool is seasonal; hours of operations are Friday 5pm-10pm, Saturday 10am-10pm, and Sunday 10am-10pm. The Bar/Lounge is open weekdays Monday-Thursday 5pm-10pm on the 2nd floor main lobby area. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Expedia, Hotels.com, Priceline, Marriott, Odigeo and Tingo so you can book your Courtyard by Marriott Gaithersburg Washingtonian Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Gaithersburg Washingtonian Hotel Gaithersburg
Courtyard Gaithersburg Washingtonian Center
Gaithersburg Marriott
Gaithersburg Courtyard

Owners: What's your side of the story?

If you own or manage Courtyard by Marriott Gaithersburg Washingtonian Center, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.