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“Good Business Class Hotel on Lake with Many Things to Do” 4 of 5 stars
Review of Courtyard by Marriott Gaithersburg Washingtonian Center

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Courtyard by Marriott Gaithersburg Washingtonian Center
3.0 of 5 Hotel   |   204 Boardwalk Place, Gaithersburg, MD 20878   |  
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Ranked #5 of 15 Hotels in Gaithersburg
San Diego, California
Top Contributor
113 reviews 113 reviews
28 hotel reviews
Reviews in 38 cities Reviews in 38 cities
41 helpful votes 41 helpful votes
“Good Business Class Hotel on Lake with Many Things to Do”
4 of 5 stars Reviewed September 13, 2013

I stayed this week at the Courtyard by Marriott in Gaithersburg. The property is located on a lake and part of the Washingtonian Center, therefore in an excellent location. The lobby is simple but inviting and front desk staff greet each guest as they enter the door.

The rooms are typical Courtyard style rooms. The beds are very comfortable and the air conditioning works perfectly. The desk work area has many recepticles and plenty of space for working. There is a sofa and the closet has not attached hangers. The bathroom is OK but the shampoos and soaps are quite tiny. Also the towels are small and thin (although not old). The walls are a little thin and I could hear people in the next room.

The breakfast buffet is ample and $14. Many typical choices are offered and they also have an omelet station. I had to ask several times to get coffee and no refills were offered. The place turns into a small bar in the evenings but with comfortable sofas is a nice place to enjoy a drink with a colleague. There is also a little store off the lobby with snacks and drinks.

Overall, an average to good hotel in an excellent area surrounded by the lake and shops and restaurants.

Room Tip: Try to get an end room
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  • Stayed September 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, September 24, 2013
Dear Valued Guest,

Thank you for sharing your feedback from your experience as our guest. We appreciate you giving us a guest perspective which allows us the opportunity to improve and address. We appreciate your business and thank you for choosing the Gaithersburg Courtyard.

Warmest Regards,
Gaithersburg Courtyard Management Team
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178 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
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English first
New York City, New York
1 review
2 of 5 stars Reviewed September 4, 2013

My stay was just fine, but I've been trying to get a copy of my folio for THREE WEEKS. I have had to call them four times and leave four messages. The front desk is useless. Don't expect much in the way of service here.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, September 9, 2013
Dear Valued Guest,

We sincerely apologize for the delay you experienced in request for a copy of your folio. We strive to continue exceptional guest experiences even after you check-out. Our front desk manager would like to invite you to reach out to her to ensure there are no further delays and offer you an option for you receive your folio immediately after check-out via email. Thank you for sharing your feedback. We appreciate you and hope to serve you again as our valued guest.

Warmest Regards,
Gaithersburg Courtyard Management Team
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Senior Contributor
22 reviews 22 reviews
4 hotel reviews
Reviews in 15 cities Reviews in 15 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed August 28, 2013 via mobile

This hotel sits next to a little lake and shipping area, so there are lots of places you can walk to to get a bite to eat. There is a path around the lake and it is a very pleasant place to stroll, people smile and are happy. As for the hotel, they failed to put the receipt under the door, and you have to ask for the free breakfast or they will charge you. The breakfast buffet is nice, has waffles, eggs, fresh fruit, yogurt, etc. coffee is just so-so but you can go across the street and get Starbucks if you want. The fitness room is pretty spartan, just one weight bench with a few free weights, three treadmills and an elliptical. No machines. They also have a pool but I didn't use that. When I was there were free Zumba classes on Tues nights by the lake that looked quite fun.


  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 30, 2013
Dear Valued Guest,

We are happy to hear you enjoyed our location. We apologize the reciept was not under your door- often times when this occurs it is for a particular reason so please feel free to contact us anytime so we can investigate this further for you! We are glad you took advantage of our delicious breakfast! Here, you can enjoy the buffet or do a la carte, each priced differently. Some special rates include breakfast and others do not, however speaking with our front desk we will be happy to help and inform you the best way we can. Thank you for choosing the Gaithersburg Courtyard and we hope to see you again soon.

Warmest Regards,
Gaithersburg Courtyard Management Team
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Frederick, MD
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 25, 2013

My family and I wanted a quick weekend getaway and decided to book here on a whim. Are we ever glad we did!

The check-in was fast and and friendly. The young lady who greeted us at the front desk (Brittany) was very polite, professional and helpful. (Courtyard management - do everything you can to keep her!) We were in an and out of the hotel several times and Brittany never failed to greet us or any of the other guests who passed by.

All of the public areas of the hotel were clean, clean, clean. None of us noticed any of the little cosmetic things that can easily put someone off from wanting to stay at a property (e.g. dirty carpets, outdated decor, etc.).

Parking was complimentary and across the street from the hotel. Once we parked, we had absolutely no reason to to move the car until it was time to leave.

I always check the bathroom as soon as I enter a room and it was spotless. The toiletries provided were Paul Mitchell bath and facial soap as well as shampoo and conditioner. Bring your own lotion, mouthwash and shower caps!

The room itself (we stayed in a king suite with sofa bed) was very quiet, smelled fresh and was thoroughly cleaned. Housekeeping did a great job during the time we were there. I don't know if the floors were vacuumed/mopped each day but it seemed that way.

We made use of the pool which is small but very well maintained. (The pool's depth is 3' at the shallow end and 4'6" at the deepest point.) Each time we went to swim, there was a lifeguard on duty who we saw testing the PH levels of the swimming pool and whirlpool. I found that very reassuring. The temperatures for each were great and none of us left with our eyes burning from the chlorine.

We did have breakfast on-site and all thought it was very good. As other posters have mentioned, it is not free. It is a little on the expensive side but we figured we were paying for convenience. We all had fresh omelets but there were many other items available (oatmeal, fresh fruit/yogurt, waffles, biscuits/gravy, scrambled eggs, sausage/bacon, cold cereals and various breads and muffin). No one walked away hungry or unsatisfied.

The location is excellent and very family friendly. The hotel sits on a boardwalk around a man-made lake and is within walking distance to a lot of restaurants and stores.

For the kids, there's a small train that has a stop right outside the hotel and will take you on a short (ten minute) trip around the immediate area. There is also a playground (with rubber mulch and not those awful wood chips) about a ten minute walk away.

Pros: Staff, location, free internet, parking, coffee/tea in the lobby (evenings after 5:30 PM).

Cons: None, really.

Room Tip: Choose a room with a fridge and microwave. There is no food service on-site other than the breakfas...
See more room tips
  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 26, 2013
Dear Valued Guest,

We are so glad you and your family booked with us and had such an enjoyable time! We agree- Brittany is certainly a keeper. We appreciate all your feedback and anticipate your next arrival to be just as excellent if not better.

Warmest Regards,
Gaithersburg Courtyard Management Team
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Maryland
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 18, 2013 via mobile

This was a last minute stay for us as we had booked residence inn but upon arrival it appeared to be in terrible shape. The courtyard was very clean and accomodating. The parking is in the garage so there is some walking involved. There is a Starbucks directly across the street and Corner Bakery a bit further. The location is the best part of the hotel.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 26, 2013
Dear Valued Guest,

Thank you staying with us. We appreicate you sharing your feedback from your stay. We look forward to having you back as our guest here at the Gaithersburg Courtyard Washingtonian Center.

Warmest Regards,

The Management Team
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NJ
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed August 17, 2013

This place was a pleasant surprise! We were on a business trip and always go with a marriott property when we can. This lovely hotel, on a lake with restaurants and shops all within a short walk was GREAT. Its literally a self contained town around a lake! There are restaurants, small shops and even a TARGET all just within minutes. You can rent paddle boats on the lake or just stroll around the paths.
Our room was great with a comfy bed a view of the water. The room was spotless. There is a restaurant that serves breakfast overlooking the lake that is lovely.
The check-in people were superb!
I would even go back just for fun!

Room Tip: view of the lake is cool!
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 18, 2013
Dear Valued Guest,


Thank you for taking the time to give your feedback about your stay here at the Gaithersburg Courtyard. We are delighted to hear you enjoyed your stay. We appreciate your business. We look forward to welcoming you back soon as our guest, with next time being for fun!



Warmest Regards,
Gaithersburg Management Team
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2 reviews
5 of 5 stars Reviewed August 12, 2013

This Marriott Courtyard was very conveniently located and units were very comfortable for our needs. Shops and restaurants were all nearby. Staff was courteous and accommodating. There was even a fireplace in our unit which was kind of cozy during the summer.

Room Tip: If you want quiet, request a room away from the main road.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 13, 2013
Dear Valued Guest,

We are glad to hear you enjoyed our fireplace in our extended lobby located on the second floor. It is the perfect area to get out of your room and refresh for the next day. We would be happy to have you back again. Have a great day!

Warmest Regards,
Gaithersburg Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Gaithersburg Washingtonian Center

Address: 204 Boardwalk Place, Gaithersburg, MD 20878
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Gaithersburg Washingtonian Center 3*
Number of rooms: 210
Official Description (provided by the hotel):
The Pool is seasonal; hours of operations are Friday 5pm-10pm, Saturday 10am-10pm, and Sunday 10am-10pm. The Bar/Lounge is open weekdays Monday-Thursday 5pm-10pm on the 2nd floor main lobby area. ... more   less 
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Also Known As:
Courtyard By Marriott Gaithersburg Washingtonian Hotel Gaithersburg
Courtyard Gaithersburg Washingtonian Center
Gaithersburg Marriott
Gaithersburg Courtyard

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