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“Zero Complaints!” 5 of 5 stars
Review of Courtyard by Marriott Gaithersburg Washingtonian Center

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Courtyard by Marriott Gaithersburg Washingtonian Center
3.0 of 5 Hotel   |   204 Boardwalk Place, Gaithersburg, MD 20878   |  
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Ranked #5 of 15 Hotels in Gaithersburg
Frederick, MD
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
“Zero Complaints!”
5 of 5 stars Reviewed August 25, 2013

My family and I wanted a quick weekend getaway and decided to book here on a whim. Are we ever glad we did!

The check-in was fast and and friendly. The young lady who greeted us at the front desk (Brittany) was very polite, professional and helpful. (Courtyard management - do everything you can to keep her!) We were in an and out of the hotel several times and Brittany never failed to greet us or any of the other guests who passed by.

All of the public areas of the hotel were clean, clean, clean. None of us noticed any of the little cosmetic things that can easily put someone off from wanting to stay at a property (e.g. dirty carpets, outdated decor, etc.).

Parking was complimentary and across the street from the hotel. Once we parked, we had absolutely no reason to to move the car until it was time to leave.

I always check the bathroom as soon as I enter a room and it was spotless. The toiletries provided were Paul Mitchell bath and facial soap as well as shampoo and conditioner. Bring your own lotion, mouthwash and shower caps!

The room itself (we stayed in a king suite with sofa bed) was very quiet, smelled fresh and was thoroughly cleaned. Housekeeping did a great job during the time we were there. I don't know if the floors were vacuumed/mopped each day but it seemed that way.

We made use of the pool which is small but very well maintained. (The pool's depth is 3' at the shallow end and 4'6" at the deepest point.) Each time we went to swim, there was a lifeguard on duty who we saw testing the PH levels of the swimming pool and whirlpool. I found that very reassuring. The temperatures for each were great and none of us left with our eyes burning from the chlorine.

We did have breakfast on-site and all thought it was very good. As other posters have mentioned, it is not free. It is a little on the expensive side but we figured we were paying for convenience. We all had fresh omelets but there were many other items available (oatmeal, fresh fruit/yogurt, waffles, biscuits/gravy, scrambled eggs, sausage/bacon, cold cereals and various breads and muffin). No one walked away hungry or unsatisfied.

The location is excellent and very family friendly. The hotel sits on a boardwalk around a man-made lake and is within walking distance to a lot of restaurants and stores.

For the kids, there's a small train that has a stop right outside the hotel and will take you on a short (ten minute) trip around the immediate area. There is also a playground (with rubber mulch and not those awful wood chips) about a ten minute walk away.

Pros: Staff, location, free internet, parking, coffee/tea in the lobby (evenings after 5:30 PM).

Cons: None, really.

Room Tip: Choose a room with a fridge and microwave. There is no food service on-site other than the breakfas...
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 26, 2013
Dear Valued Guest,

We are so glad you and your family booked with us and had such an enjoyable time! We agree- Brittany is certainly a keeper. We appreciate all your feedback and anticipate your next arrival to be just as excellent if not better.

Warmest Regards,
Gaithersburg Courtyard Management Team
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178 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Maryland
Top Contributor
55 reviews 55 reviews
21 hotel reviews
Reviews in 20 cities Reviews in 20 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed August 18, 2013 via mobile

This was a last minute stay for us as we had booked residence inn but upon arrival it appeared to be in terrible shape. The courtyard was very clean and accomodating. The parking is in the garage so there is some walking involved. There is a Starbucks directly across the street and Corner Bakery a bit further. The location is the best part of the hotel.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 26, 2013
Dear Valued Guest,

Thank you staying with us. We appreicate you sharing your feedback from your stay. We look forward to having you back as our guest here at the Gaithersburg Courtyard Washingtonian Center.

Warmest Regards,

The Management Team
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NJ
Senior Contributor
37 reviews 37 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 17, 2013

This place was a pleasant surprise! We were on a business trip and always go with a marriott property when we can. This lovely hotel, on a lake with restaurants and shops all within a short walk was GREAT. Its literally a self contained town around a lake! There are restaurants, small shops and even a TARGET all just within minutes. You can rent paddle boats on the lake or just stroll around the paths.
Our room was great with a comfy bed a view of the water. The room was spotless. There is a restaurant that serves breakfast overlooking the lake that is lovely.
The check-in people were superb!
I would even go back just for fun!

Room Tip: view of the lake is cool!
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  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 18, 2013
Dear Valued Guest,


Thank you for taking the time to give your feedback about your stay here at the Gaithersburg Courtyard. We are delighted to hear you enjoyed your stay. We appreciate your business. We look forward to welcoming you back soon as our guest, with next time being for fun!



Warmest Regards,
Gaithersburg Management Team
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2 reviews
5 of 5 stars Reviewed August 12, 2013

This Marriott Courtyard was very conveniently located and units were very comfortable for our needs. Shops and restaurants were all nearby. Staff was courteous and accommodating. There was even a fireplace in our unit which was kind of cozy during the summer.

Room Tip: If you want quiet, request a room away from the main road.
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  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, August 13, 2013
Dear Valued Guest,

We are glad to hear you enjoyed our fireplace in our extended lobby located on the second floor. It is the perfect area to get out of your room and refresh for the next day. We would be happy to have you back again. Have a great day!

Warmest Regards,
Gaithersburg Management Team
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Pleasant City
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 21, 2013 via mobile

We called and got our room last minute, excellent rate, easy to find! The hotel is very new, right near great restaurants and shopping. Staff are friendly and helpful. Laundry on site!! Best place we've stayed for a while.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, July 23, 2013
Dear Valued Guest,

Thank you for staying with us- we are happy to accommodate last minute plans. We hope you found our laundry machines easy to use and efficient for your unexpected stay! We would be glad to have you again any time.

Warmest Regards,
Gaithersburg Management Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
new york
Top Contributor
52 reviews 52 reviews
16 hotel reviews
Reviews in 30 cities Reviews in 30 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 16, 2013

We stayed in a room with King Size bed and a convertible sofa bed overlooking the lake on a high floor. We selected this based on other tripadvisor's recommendations and reviews and they were right!

Hotel is in the center of a very clean and safe retail zone with lots of shopping and restaurants.
Hotel has a pool (I didn't see it) a small 24 hour convenience area and a breakfast area.
Parking is free across the street in the garage.

Mariam at the front desk was very helpful in her recommendations of restaurants including the Copper Canyon Grill for an excellent meal. If you need a place for a late night bite, you simply walk across the bridge and there is a crab shack restaurant with bar that offers everything from small salads to drinks and meals.

Room was clean. Only complaint was the fan on the A/C was extremely high. You could adjust the temperature but I couldn't figure out how to lower the blowing fan.

Would definitely stay here again if in the area.

Room Tip: High floor overlooking the lake.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, July 23, 2013
Dear Valued Guest,

We are overjoyed that our tripadvisor guests guided you to us! Mariam was thrilled to hear you appreciated her knowledge of the area. We would be happy to have you as our guest again soon!

Warmest Regards,
Gaithersburg Courtyard Management Team
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Wilmington, Delaware
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed July 9, 2013

There are quite a chain hotel options in the area. This one probably has the edge because of the location. The room we had was well-appointed and comfortable. The air-conditioning was a tad loud but leaving the window open meant constant traffic noise from the interstate beyond the lake. A small price to pay for a nice view! One thing that surprised us: the bar is only open Monday through Thursday.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, July 12, 2013
Dear Valued Guest,

We are delighted that you found our rooms comfortable and at the right value! We will be happy to have you back any time.

Warmest Regards,
Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Gaithersburg Washingtonian Center

Address: 204 Boardwalk Place, Gaithersburg, MD 20878
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Courtyard by Marriott Gaithersburg Washingtonian Center 3*
Official Description (provided by the hotel):
The Pool is seasonal; hours of operations are Friday 5pm-10pm, Saturday 10am-10pm, and Sunday 10am-10pm. The Bar/Lounge is open weekdays Monday-Thursday 5pm-10pm on the 2nd floor main lobby area. ... more   less 
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Also Known As:
Courtyard By Marriott Gaithersburg Washingtonian Hotel Gaithersburg
Courtyard Gaithersburg Washingtonian Center
Gaithersburg Marriott
Gaithersburg Courtyard

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