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“Nice hotel with great location!” 4 of 5 stars
Review of Courtyard by Marriott Gaithersburg Washingtonian Center

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Courtyard by Marriott Gaithersburg Washingtonian Center
3.0 of 5 Hotel   |   204 Boardwalk Place, Gaithersburg, MD 20878   |  
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Ranked #5 of 15 hotels in Gaithersburg
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
“Nice hotel with great location!”
4 of 5 stars Reviewed June 13, 2013

After a mix-up with reservations (4 people in room with a King bed) at the Washingtonian Center Marriott, we changed to the Courtyard in the same area (the day before our arrival date). We visit this area twice a year for shopping and dining and have stayed in various hotels. Hotel location is great! Rooms are clean and spacious! We requested a lake front room and our request was met. Front desk personnel are very helpful and friendly. We will definitely stay there from now on. If you make reservations with Marriott on line or through their 800 number, be sure to call to confirm that your accommodation request was met. If I hadn't, there would have been 4 of us sharing a King bed.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, General Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, June 14, 2013
Thank you for your feedback. I was happy to hear that we were able to accommodate your request. I appreciate your kind comments about our associates. They are our greatest asset and I am happy to hear that they gave you and your family great service. I'll look forward to meeting you on your next trip to Gaithersburg!

Ossi Tuominen
General Manager
Gaithersburg Washingtonian Center Courtyard Marriott
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176 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
New Ulm, MN
Top Contributor
62 reviews 62 reviews
36 hotel reviews
Reviews in 38 cities Reviews in 38 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 11, 2013

Here for a meeting 1 1/2 miles away in Rockville. MD. Check in excellent with helpful front desk. Room was clean, full-size couch, refrigerator (no microwave) with a very comfortable king bed. 9th floor - a nice view of a small man-made lake with a 3/4 mile walk around it. Fast elevators. Pool and hot tub adequate. Free internet and free parking a real plus. Free coffee and popcorn in the lobby.

Room Tip: Buy an $8 movie ticket to the theater in the mall at the ice cream store across the street, half a b...
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  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, June 16, 2013
Dear Valued Guest,

We are thrilled to hear you experienced one of our favorite days of the week-- “Popcorn Monday”. Thank you for sharing your feedback. We appreciate your business. We look forward to seeing you again soon; meeting or not.

Warmest Regards,
Gaithersburg Courtyard Management Team
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Hamlin , New York, United States
Top Contributor
135 reviews 135 reviews
25 hotel reviews
Reviews in 47 cities Reviews in 47 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed June 8, 2013

This Courtyard lives up to the "better than average" reputation that it seeks and most often gets.
The room is good/very good...spacious, clean, "nice"...really!
What makes this a "very good" Courtyard it its location in Washingtonian Center. A small community of shops, theater, stores, this Center is also located very conveniently off of the I 270. It is far enough out of Washington, D.C. to feel less rushed, is right on/near multiple hiways, including the Beltway, to be convenient to not only W., D.C., but also its surrounds, including Baltimore and Northern Virginia.
Depending on the room...and price, of course...a nice breakfast is either included or available. Made to order omelets, real egg scrambled eggs, sausages, potatoes, breakfast sweets, juice in a dining room atmosphere.
Our room was on the "lake" side (man made) and was a pleasant view. Walking path around it.
The Center is like a large, outdoor walking mall. Parking for the hotel and for most shops is covered and free.
Work out facilities

Room Tip: I'd choose a room with a "view" (the lake), and with breakfast included.
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, General Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, June 14, 2013
Thank you for your comments! I was happy to hear you had an enjoyable stay. I too agree that our location is great. We have over 60 shops and restaurants in the walking distance. There is also a movie theater next door, in case weather is bad. I hope you have a chance visit us again!

Ossi Tuominen
General Manager
Gaithersburg Washingtonian Center Courtyard Marriott
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 4, 2013

This Marriott is conveniently located in the popular Rio restaurant, entertainment, shopping area which was great. The two-queen-bed room was very spacious, clean and bright with well functioning air conditioning. I found the front desk personnel very welcoming but staunch on their no roll-away in that room policy. Also, follow up regarding two issues were met with a complete lack of attention. Three times I reported that the showerhead, which was attached to a sliding bar in the bathroom, would not stay in place - falling to a height of around 4’9”. The only reason it stopped there was due to a joint that attached the bar to the wall. I requested for it to be repaired, however, when I left it was still in the original position waiting for another frustrated customer. Also, I believed I left a battery charger in the room when I checked out. I called the next day to see if it was found by housekeeping and I was told it would take them 2-3 days to answer my request. It has been a week and I haven't heard from anyone at this location.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gaithersburg, Maryland, USA
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 29, 2013

Location is excellent. Walking distance to a mini-downtown, eateries, etc. Close to NIST government complex which is where I had business. Shuttle goes to Metro Station (Shady Grove) where I could then get to downtown DC where I also had business.
I'd stay again in a heartbeat.

  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, June 6, 2013
Dear Valued Guest

We certainly agree that our location here at the Gaithersburg Courtyard could not be better! Great jogging trail, delicious eateries and easy access to your work is what the Courtyard Brand is all about. We hope you found the Metro easy to navigate. We appreciate your business and would gladly have you back in a heartbeat.

Warmest Regards,

The Gaithersburg Courtyard Management Team
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New York City, New York
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed May 28, 2013

We have stayed in a room with 2 queen beds at both the Mariott and the Courtyard in the Rio shopping center. In terms of amenities, there was really no difference -- both had a large room and bathroom, comfortable beds, etc. Excellent concierge service. However, the Mariott gave us breakfast, while the Courtyard charged about $13 -- ridiculous! We went to the Starbuck's across the street instead.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Olney, Maryland
Contributor
20 reviews 20 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 25, 2013

Rooms were clean and well appointed! Nothing bad to report! Check-in and out was a breeze despite all the chaos of a wedding group checking in at the same time. Highly recommend this hotel! Could have used another person at the front desk though.

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CYGaithersburg, Manager at Courtyard by Marriott Gaithersburg Washingtonian Center, responded to this review, June 6, 2013
Dear Valued Guest,

Great to hear a good 'report'! We know sometimes things can get a little hectic with excited wedding groups, but we appreciate your patience and understanding through it all. I am glad our front desk staff were able to get you in and out with a 'breeze' and that our housekeepers exceeded expectations! We're confident your next stay will be just as satisfying if not better.

Warmest Regards,

The Gaithersburg Courtyard Management Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Gaithersburg Washingtonian Center

Address: 204 Boardwalk Place, Gaithersburg, MD 20878
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Gaithersburg Washingtonian Center 3*
Official Description (provided by the hotel):
The Pool is seasonal; hours of operations are Friday 5pm-10pm, Saturday 10am-10pm, and Sunday 10am-10pm. The Bar/Lounge is open weekdays Monday-Thursday 5pm-10pm on the 2nd floor main lobby area. ... more   less 
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Also Known As:
Courtyard By Marriott Gaithersburg Washingtonian Hotel Gaithersburg
Courtyard Gaithersburg Washingtonian Center
Gaithersburg Marriott
Gaithersburg Courtyard

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