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“Good Value” 4 of 5 stars
Review of HYATT house Gaithersburg

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HYATT house Gaithersburg
3.0 of 5 Hotel   |   200 Skidmore Boulevard, Gaithersburg, MD 20877   |  
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Ranked #5 of 15 hotels in Gaithersburg
Rose Valley, Pa
Top Contributor
54 reviews 54 reviews
9 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
“Good Value”
4 of 5 stars Reviewed June 30, 2013

We stayed for a lacrosse tournament and were not given many choices about where to stay because of a deal between the Chamber of Commerce and the hotels. Even so, HYATT house was a great place to stay with a bunch of teenage girls and their parents. The staff was patient and helpful despite many people and an obviously busy weekend. The room we stayed in was clean and well stocked. Overall worth the cost~ so convenient to have a kitchen with a large fridge and the breakfast option was also appreciated by all. Breakfast includes hot options every day. The plants around the pool and patio are very attractive and welcoming too.

Room Tip: If you stay in a two king suite, one room will have an outside view (ours was to the pool) and the o...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you for taking the time to review your recent stay with us. I am happy to see that we were able to accommodate you and your family while traveling for your lacrosse tournament. I appreciate the room tip as well. Thank you again for taking the time to review our hotel and we hope to see you again soon.
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158 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • English first
  • French first
  • Norwegian first
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English first
West New York, NJ
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 23, 2013

I was in the area for business for 10 days, and picked this hotel so my 3yo daughter & babysitter felt like on vacation. While I was gone during the day, they enjoyed the outdoor pool, full breakfast, basketball court, and scooter rides thru the property. The rooms are renovated and feel very nice, modern, and clean. The staff (esp Phil) are all very nice and helpful. The location was perfect for our needs, and the rate was very reasonable for a 1 br suite with breakfast.
I hope to stay here again when I return to the area, even though I am a loyal starwood member and don't earn any points here.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you for taking the time out to review your recent stay with us. I greatly appreciate your business and we hope to have you as a loyal traveler as Starwood does. I am happy that you and your daughter were able to enjoy your time in the area and at our hotel. Hope to see you again soon.
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Pittsburgh
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 23, 2013

Great stay. Best part about the Hyatt House was the wonderful staff. They were so friendly. Nice bar in the lobby, drinks reasonably price. The rooms are very spacious and the free breakfast might be the best I've had in a hotel, including an omelet station.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you for writing such a wonderful review. It was nice to read your comments about the staff and your overall experience. We greatly appreciate your business and we hope to see you again in the near future.
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McGaheysville, Virginia, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed June 11, 2013 via mobile

As a Hyatt Diamond member, it is the little things that keeps me choosing Hyatt first. After staying in a competitive brand the night before, due to location, I was extremely pleased upon check in with the cleanliness of the hotel and the friendliness of the staff. When I made it to my room I was delighted to find a food tray and a bottle of wine waiting for me, showing their gratitude for choosing the brand. I would recommend anyone visiting Gaithersburg to chose this exceptional property, and I would give an A+ to the GM.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you for your review of your recent stay. We greatly appreciate your patronage and loyalty as a Diamond member, I am happy to know that we were able to exceed your expectations. Hope to see you again soon.
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Phillipsburg, New Jersey
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 8, 2013

We stayed here on our weekend trip to Washington, DC. It's a short distance from the last stop on the Red line Metro. This was convenient as the parking is free on weekends.
The hotel is just about finished with a complete renovation. the breakfast room and some areas around the outdoor pool were still under construction. They don't have an indoor pool so the pool is only open from Memorial Day to Labor Day.
The breakfast room (even though not completed) is a nice place to have breakfast and you can eat out by the pool, weather permitting. It's a full breakfast not just typical fast food hotel fare. Not quite restaurant quality but next best thing and is free.
We were in a suite with full kitchen and separate bedroom. Don't know if they have other types of rooms but this place is billed as a long term stay place.
Since just renovated everything looked new or redone at least. Had only one minor problem, water flow in bathroom sink was very low, didn't matter whether other water was running or not.
They promised to fix that day. We were leaving that day so don't know if they did.
WIFI was a little tricky to get on and almost no directions available, just gave you a logon and password. Trick is you have to bring up a browser to get login page (Apple iPad and iPod).
Overall it was a great place to stay to visit DC or for anyplace in central MD.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you for such a detailed review, I appreciate your positive comments. We were happy to have you and your family with us as our guest during our renovation and we hope that you will visit us again soon to experience the final product in its entirety.
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Cleveland, Ohio
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed June 4, 2013

We are not too fussy when it comes to travel and rooms...clean room, bathroom, clean bedding stuff like that and if there's a problem staff handles it. Our stay here was good, only problem the mattress wasn't very good. Hubby didn't notice but i did.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you for reviewing your recent stay with us. I am glad that your travel basics were met while you were with us. I apologize that the bed was a bit uncomfortable but we will happily look in to this concern. Thank you for your feedback.
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Texas
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed May 30, 2013

My family and I were looking for a decent hotel near the Metro for our DC trip and we booked with the Hyatt House. On Sat we checked in and were told that they did not have the type of room we booked because of overbooking. I was then told we were upgraded as if we were being treated very well by the hotel. Really? The room I booked was not available and the hotel was nice enough to give me a different room. However to compensate they did give us additional Hyatt points. Then we were told we would need to move out of the room the next day and move into the one we reserved. We get to the "upgraded" room and it had several issues such as cleanliness. The next morning when we checked out of that room, the desk clerk was surprised we were put in there. So much for the upgrade. i gave her a list of issues and said we would be back later to check into the room we reserved with all of our stuff in tow while we ventured out for the day. It took me writing a note to finally get three sets of towels, we had to go to the front desk twice to get another set for our third person. the business center was not in operation which was an inconvenience but the folks at the front desk did help by printing out the items we needed. Although the folks at the hotel tried to help, our overall stay was lackluster at best. I will not stay here again.

  • Stayed May 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, Manager at HYATT house Gaithersburg, responded to this review, August 6, 2013
Thank you taking the time to review your stay at our property. I apologize for the check-in process your experienced and lack of quality control regarding the cleanliness of your room. I know that this is not the lasting impression we would like to leave with you. Thank you again for sharing your feedback and I hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about HYATT house Gaithersburg

Also Known As:
Hyatt House Gaithersburg Hotel
Hyatt House Gaithersburg Hotel Gaithersburg
Summerfield Suites Gaithersburg
Hyatt Gaithersburg
Gaithersburg Hyatt
Gaithersburg Summerfield Suites
Hyatt Summerfield Suites
Address: 200 Skidmore Boulevard, Gaithersburg, MD 20877
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Gaithersburg
#5 Family Hotel in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — HYATT house Gaithersburg 3*
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