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HYATT house Gaithersburg: Traveler Reviews

3.0 of 5
200 Skidmore Boulevard, Gaithersburg, MD 20877 (Formerly Summerfield Suites By Wyndham)
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HYATT house Gaithersburg
Ranked #2 of 14 hotels in Gaithersburg
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123 reviews from our community

Traveler rating
    67
    32
    15
    4
    5
See reviews for
Families
48
 
Couples
18
 
Solo
8
 
Business
36
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Albany, New York
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
10 helpful votes 10 helpful votes
“Best Place to be north of Washington, DC”
4 of 5 stars Reviewed January 23, 2013

This is a fine hotel staff are friendly and you're only 1.3 miles to Metro into Washington, DC!!
There is a mall with couple of miles with all of the usual Chain Restuarants so something for everyone.

Room Tip: There are no elevators so get ready to walk stairs our room was on third floor and you access it fro...
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask shark13dm about HYATT house Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, Maryland
Contributor
11 reviews 11 reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
“Home away from Home”
4 of 5 stars Reviewed December 20, 2012

I have stayed at Hyatt House before and found it quite charming. This past time of staying at the Hyatt House I found that they have remodeled the rooms. They are much nicer and more modern in their design. The front desk agent was very sweet and welcomed me to the afternoon "social" which was ok but I found that the staff was very knowledgeable about the area and gave great tips on things for me to do that would fit my budget and interests. I love the fact that the rooms feel like you are in your own house compared to being in a hotel I will say it is a great change from seeing the same model time and time again. One bad thing is that there are no elevators it is an all exterior hotel.... let me break that one down for you all... For those who don't travel all that much this means that you have to walk outside.... All in all it is a great stay the staff treats you like family and are very helpful and friendly. I look forward to my next stay!

Room Tip: I love the corner rooms they have more windows
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  • Stayed December 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Nphotographer22 about HYATT house Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, General Manager at HYATT house Gaithersburg, responded to this review
January 4, 2013
Thank you for your kind words regarding our hotel, staff & services! I am pleased to hear that our staff takes care of you during your stay. We have a great staff and our goal is to make you feel comfortable and at home. It's nice to hear that we did our job! Unfortunately, due to the property having an exterior layout and less than 4 floors, an elevator isn't really needed. However, if you need a lower floor suite please, specify it on your next reservation. Our staff will be more than happy to honor your request. We appreciate your feed back and we hope to see you soon on your next trip.


-Sandra Stulen
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
home
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“great staff...clean property...a nice stay”
4 of 5 stars Reviewed November 21, 2012

For the price, this hotel was great. The location was fine - easy to find and in a safe area. Check-in was a breeze - the front desk staff was wonderful, very efficient and friendly. In fact, all the staff people we encountered during our stay were very polite, helpful, and pleasant. The room (a suite, really) was very spacious and included a nice kitchen and living area - it was more than enough space for the two of us. The room was updated and pleasantly decorated, and most importantly, everything was very clean. The bed was comfortable and the soundproofing was good, which made for a good night's sleep. The fitness room was very small, but adequate for a quick workout. The basketball court on the premises was nice, and you can borrow a ball from the front desk if you like. A breakfast buffet was included with the stay, but the food quality and selection was mediocre at best. The hot items were largely overcooked and very dry from sitting around, and there weren't many different items to choose from. However, the food was free, plentiful, and edible, so can't really complain. All in all, it was a very pleasant stay, and I wouldn't hesitate to choose this hotel again.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask ohappys about HYATT house Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, General Manager at HYATT house Gaithersburg, responded to this review
December 19, 2012
I would first like to extend a big thank you for your response, I would like to say that we train all of our front desk staff to be kind, helpful, respectful and professional at all times. I am pleased that you enjoyed you stay in our large suites, The rooms were renovated this year and I see you noticed the updates. I am sadden that the breakfast was "mediocre" and "overcooked" I do apologize for the poor selection. I am however pleased to say that we will be renovating the lobby area in the early winter of 2013 and with the renovation comes better breakfast options and carefully prepared hot breakfast selections. I know that this would happen after your stay with us but we do hope that you will come and visit us again soon to see the exciting new changes.

Thank you
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Too far from home
Senior Contributor
48 reviews 48 reviews
21 hotel reviews
Reviews in 34 cities Reviews in 34 cities
28 helpful votes 28 helpful votes
“Better than last year”
3 of 5 stars Reviewed November 8, 2012

I stayed at this hotel last year before the renovations. The renovations were well done. I like the full kitchen. Extremely polite staff. The exterior of the building needs $1+ million for repairs. The breakfast is nothing to write about.

The bottom line... average.

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
Ask a_good_night_sleep about HYATT house Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, General Manager at HYATT house Gaithersburg, responded to this review
December 19, 2012
Hello, I do appreciate and thank you for your nice comments about our hotel and staff. I disappointed that we did not offer you a better breakfast experience, I know that breakfast is very important to all of our guest and it helps you get the day started. I am pleased to inform you that the second part of our renovation will take place Jan-March 2013 and this will be our lobby renovation. With the lobby renovation we will be changing our food selections and improving what is being served to our guest. I do hope you will return to see the new food items as well the improved ones as well. Finally, the exterior of our hotel has raised concern and I can assure you that there are plans to fix and replace the exterior wood.

Thank you
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Boston, MA
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
10 helpful votes 10 helpful votes
“Very clean, polite staff, Very good for the price”
4 of 5 stars Reviewed November 5, 2012

I've been there many time. Very clean rooms, cleaner than some of the fancy expensive hotels. Just renovated all the rooms. Full kitchen (if you use it). Good breakfast. The mattresses are a little soft for me, I prefer harder mattresses (but it might good for you). Very polite staff. And for that price, it is all GOOD!

  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
Ask North1a about HYATT house Gaithersburg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anthony_Best, General Manager at HYATT house Gaithersburg, responded to this review
December 19, 2012
Hello and thank you for those kind words about our hotel, We pride ourselves on the cleanliness and politeness of our staff. I would also like to thank you for the comparison of the more "expensive" hotels in our area, even though we are not one of those hotels we still like offer exceptional service and comfortable suites.

Thank you
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Additional Information about HYATT house Gaithersburg

Also Known As:
Hyatt House Gaithersburg Hotel Gaithersburg
Hyatt House Gaithersburg Hotel
Summerfield Suites Gaithersburg
Hyatt Gaithersburg
Gaithersburg Hyatt
Gaithersburg Summerfield Suites
Hyatt Summerfield Suites
Address: 200 Skidmore Boulevard, Gaithersburg, MD 20877 (Formerly Summerfield Suites By Wyndham)
Phone Number:
Region: United States > Maryland > Gaithersburg
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Gaithersburg
#3 Business Hotels in Gaithersburg
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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