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“nice, clean and close to good shopping area” 4 of 5 stars
Review of SpringHill Suites Gaithersburg

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SpringHill Suites Gaithersburg
3.0 of 5 Hotel   |   9715 Washingtonian Boulevard, Gaithersburg, MD 20878   |  
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Ranked #9 of 15 Hotels in Gaithersburg
North Brunswick, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
“nice, clean and close to good shopping area”
4 of 5 stars Reviewed 2 weeks ago

The staff was friendly and I enjoyed my stay. It was a business trip but I also was able to do some shopping and site seeing. The shopping area is close and there is a lot of good restaurants and shops. Also, the metro that takes you to Washington DC that is also very close.

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
    31
    50
    21
    9
    2
See reviews for
47
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • English first
  • Russian first
  • Any
English first
Massapequa, New York
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

this is a nice convenient hotel, the staff is friendly especially the front desk clerk, Ramon. The only problem is that the room/suite is cramped if you have 3 people staying there.Also it is hard to find the linens for the sofabed, who would have thought they would be in the bottom drawer of the tv/dresser. Most people staying in this hotel would not read the guest brochure which has the information.
Also the complementary breakfast was just average but it did give you options ie, hot or cold food.
But the room was clean and ready when we checked in.

Room Tip: Request a room with an odd number, they are a little further from the road so less noise.
See more room tips
  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve O, General Manager at SpringHill Suites Gaithersburg, responded to this review, 2 weeks ago
Dear MaryCard, Thank you for taking the time to write a review of our property on the TripAdvisor site! I am very happy to hear about your experience with our staff members! I am very sorry that you had to experience any discomfort during your stay here with us, as it is our goal to provide a great experience to all travelers who stay at our hotel. I want to again apologize for the difficulites you faced while staying with us, and hope we can serve you again in the near future!
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Pittsburgh, Pennsylvania, United States
1 review
4 of 5 stars Reviewed 3 weeks ago

We stay 4-5 times a year at this hotel. We've enjoyed our stays very much. However, this time we were informed that the pool and hot tub were closed and only opened on fri, sat and sun. What a disappointment as we were there Monday and Tuesday night. After a long, busy day we were looking forward to relaxing in the hot tub at least. Very disappointing. Apparently a cost cutting measure. Also, for breakfast, they used to have a waffle maker for Belgium waffles, a very nice touch. Now they have the frozen kind that you put in the toaster, another disappointment. The rooms are very nice however and we still enjoyed our stay. Next time we'll check the pool status or find a springhill with a pool open all the time.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Summerville, South Carolina
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 of 5 stars Reviewed 3 weeks ago

this is one of the best hotels that i've stayed at and i would stay there again at any time. i recently stayed here and had one of the best hotel stays ever. i especially liked the snack store in the lobby

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canandaigua, New York, United States
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Heading south this year we got a flat tire and ended up fixing it within sight of the Spring Hill Suites. It was late and they were right there so we stayed. The room was very nice for the price we paid. With plenty of room for our hagered selves. I would highly recommend staying here. You won't be disappointed.

  • Stayed August 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
128 reviews 128 reviews
59 hotel reviews
Reviews in 54 cities Reviews in 54 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The front desk staff here is genuinely friendly and helpful, especially Ramon. He went above and beyond to make us feel welcome. We have never had such great service before, so a big thank you to Ramon!

The hotel is in a very nice, quiet, safe area. There are several great restaurants and shops nearby. It seemed like the place to be in the evening, and we were so glad we got to see that area of Gaithersburg. The hotel was comfortable and was fine for a 1-night stay, but it needs to be updated and the rooms could have been cleaner. There was no bedding for the sofabed, so we just made do with the 2 regular beds. Our room had 2 TVs (which was great!) and the standard Springhill Suites kitchenette.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
19 reviews 19 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed August 9, 2014

I stayed in this hotel for one night on my visit to Washington. The room is spacious. The bathroom is small but not too small. Furniture and facilities in the room appear to be adequate. Telephone in the room was not working. I Didn't get enough time to explore more.

An average place at budget price.

Stayed August 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Steve O, General Manager at SpringHill Suites Gaithersburg, responded to this review, August 10, 2014
Dear prakashhegde, I want to first thank you for submitting a review of our hotel on TripAdvisor. We are always striving to provide world class customer service in order to ensure the satisfaction of all of our guests, and we greatly appreciate all feedback that will help us achieve our goals! I want to apologize for any inconvenience caused by the issue with your telephone and I want to reassure you that we are taking swift action to make sure no other guest experience a similar difficulty. Again, thank you for taking the time to review our hotel, and I hope we have the pleasure of serving you again in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Gaithersburg

Address: 9715 Washingtonian Boulevard, Gaithersburg, MD 20878
Phone Number:
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Gaithersburg 3*
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Also Known As:
Springhill Suites Gaithersburg Hotel Gaithersburg
Gaithersburg Springhill Suites

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