The staff are all exceptional and try their best to solve the problems -- but there were problems in the first place: our door lock didn't work; cribs couldn't be set up. After fixing all the problems it was already 11pm and our kid got way over-tired.
Even with these problems fixed, we decided to leave next day for two other reasons: 1. the room is too small to be considered a suite -- we couldn't properly fit a crib in the living room area; 2. A/C fan is very noisy and right next to the bed -- I woke up everytime it turns on in the night.
There are three other hotels along the Washingtonian Blvd; they might be slightly more expensive, but you get what you pay for.
Finally, Maryland law requires life-guard on duty for a pool to be open. As a result, almost all hotels don't open their pool until 5 pm on weekdays.
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- Also Known As:
- Springhill Suites Gaithersburg Hotel Gaithersburg
- Gaithersburg Springhill Suites