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“Very slow internet and limited breakfast seating” 3 of 5 stars
Review of SpringHill Suites Gaithersburg

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SpringHill Suites Gaithersburg
3.0 of 5 Hotel   |   9715 Washingtonian Boulevard, Gaithersburg, MD 20878   |  
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Ranked #9 of 15 Hotels in Gaithersburg
Smyrna, DE
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Very slow internet and limited breakfast seating”
3 of 5 stars Reviewed October 31, 2011

We've stayed in many hotels and this probably provides the slowest internet all.

The first room we got was on the sixth floor and it does not have any wireless internet signal at all (maybe becaust it was snowing?) And we found out the fridge was room temperature.

So we switched to a room on the fourth floor. We can get the wireless signal but it was very slow. Can not even watch youtube not to say netflix. This time the fridge was working but only around 40-50 F and no way to adjust the setting. Also I never received the crib/cot I requested while booking the hotel. I am not sure if that was because I switched rooms.

Breakfast area was very crowded with limited seating. We have sit near a chair/couch to eat. Overall, not the most impressive among all marriott chains.

  • Stayed October 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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151 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
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English first
San Diego, California
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 12, 2011

I've stayed at this hotel about 20 times during the last couple of years - and I have not been disappointed on any of my trips. The staff is always welcoming, available and friendly. The rooms are very clean, and I've never had any sort of issue with any of the room attributes. The hotel serves a breakfast every morning (coffee, juice, waffles, eggs. ham, yogurt, muffins, fruit, etc) that is simple but very nicely presented.

The hotel is in a very convenient spot located close to the 270 freeway - but also close to the Washingtonian Center. There's a very nice lake/pond with running trails located about 1/4 mile from this hotel, and there are many restaurants and shopping within walking distance.

Overall, it's a solid place to stay in a location where you can get outside after work for a walk/jog or bite to eat.

  • Stayed August 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baltimore, Maryland
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 28, 2011

I've stayed at this hotel at least 20 times over the last four years. It's convenient to the Metro and the highway. In addition, it's within walking distance of a lake view outside mall with several restaurants, small shops, and target. All the rooms are small suites with a refrigerator, mcirowave, and sink.

The rooms with double beds have two TVs - (1) for the bedroom and (2) for the living area, which also has a couch and desk.

The hotel offers a hot breakfast with a good selection of food.
The only bad thing about the hotel is it doesn't have a shuttle.

Also, if you're there on business, bring your own laptop and printer. Most times, the single computer in the "business center" is tied up by a tourist.

  • Stayed July 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ottawa
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed June 19, 2011

Nice (lifeguard-staffed) pool, decent rooms, good breakfast. Great location (close to restaurants & stores of the Washingtonian complex), Free wi-fi, clean, Fast check-in & check-out . No hassles, no complaints. Just what I want in a medium-level hotel.

  • Stayed June 2011, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Wethersfield, CT
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed December 3, 2010

Traveled for Thanksgiving with spouse, nanny & three kids. Had 2 "suite" rooms. The "suites" are really just bedrooms with a sitting area/kitchenette adjacent. The indoor pool (lifeguard, limited hours Mon - Fri) and included breakfast made it an excellent value for our family. We noticed hockey tournament families on the weekend so it is probably not reliably quiet or romantic. Fitness room is 2 treadmills, an elliptical, a bench, a balance ball and some handweights. Very good and attentive staff.

  • Stayed November 2010, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Minneapolis
Level Contributor
33 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed November 20, 2010

The building where my room was located had a very strong smell of cooking onions that permeated all the way into my room. The next morning the smell was still present and I hope I didn't smell like that as I headed off to my business meeting.
The heating unit in my room was broken as well, with a noisy fan running all night long that I couldn't turn off.
The clerk at checkout was dismissive of my complaints - no empathy there at all. I would definitely recommend staying somewhere else in the are.

  • Stayed November 2010, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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New Jersey
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed November 18, 2010

This hotel is okay, but far from great. The price is not much different to the Hilton, Gaithersburg and the Hyatt Summerfield Suites in Gaithersburg, both of which I've stayed at before and which are better.

Here is what I didn't like:
- Room layout. Doesn't feel like a suite. Cramped. Air conditioning unit right next to the bed (and it's noisy). TV shared between lounge/bedroom.
- Air conditioning unit. Very old. You cannot select temperature, just heat/cold between 1 - 10.
- Internet access -- slow.
- Bed. Pillows were flat and shapeless.
- Traffic noise. My room overlooked some motor way and there was constant traffic noise.

The 'suite' has a mini-kitchen, but it has no plates or cutlery - just a mini-fridge, microwave and small sink.

I was working night-shift so requested that my room be cleaned first thing in the morning. I arrived back at the hotel at 9:30am and it had not been cleaned.

I did like the bed-side radio as it is also an iPod/iPhone dock (although it wasn't working the first night, but when I told the night-shift manager he did get it fixed very quickly).

Ultimately it is not a terrible hotel, but also there is nothing really good about it. In my opinion and experience, you'll get far better value at other area hotels.

  • Stayed November 2010, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Gaithersburg

Address: 9715 Washingtonian Boulevard, Gaithersburg, MD 20878
Location: United States > Maryland > Gaithersburg
Amenities:
Business Center with Internet Access Free Breakfast Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #9 of 15 Hotels in Gaithersburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — SpringHill Suites Gaithersburg 3*
Number of rooms: 162
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Also Known As:
Springhill Suites Gaithersburg Hotel Gaithersburg
Gaithersburg Springhill Suites

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