We went yesterday to Nora's for dinner. The food was great and service pleasant. The ambience was that of urban cafe-style restaurants. But we were sort of turned off by the automatic 20% gratuity added on to the bill. We were a family of 4. I always knew automatic gratuity is added for larger groups. The place was not upscale either to justify this. It was not so much the money factor but felt a sudden loss of feeling of warmth and welcome. I think, tips should be left to the guests and not demanded upfront.
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