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“Fabulous Park & Fly” 5 of 5 stars
Review of BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills

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BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills
6755 Dorsey Road, Elkridge, MD 21075   |  
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Ranked #2 of 5 hotels in Elkridge
Cumberland, MD
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Fabulous Park & Fly”
5 of 5 stars Reviewed January 22, 2013

The people working at the hotel were gracious, the room was comfortable, the pool was very nice, and we loved the fact that we could get an extended Park& Fly package! Our usual hotel wasn't available, but we were glad we booked our stay at this one!

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, February 11, 2013
Thanks for your comments. Please let us know if you return to the area again and use us. We will try to even surpass the service we gave you last time...

John Mayotte
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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184 people have reviewed this hotel

Traveler rating
    101
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
Gaithersburg
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 16, 2013

This Hotel was Very Nice and Staff was extremely helpful when we showed up on the wrong day, which was my mistaking in booking wrong date. They gave us the same rate and reminded us to cancel the incorrect reservation, but the hotel was not as close to BWI Airport as I was hoping.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 17, 2013
Thanks very much for your favorable comments. Yes the airport is close but a little bit of a drive. We are happy that our service was good and responded you your reservation issue so promptly.
We do aim to please....Please let me know if you do plan to return as we want to be of the best best service possible

John Mayotte
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tiverton, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2013

We booked 1 room here in December before our cruise. We were pleased with the cleanliness of this hotel. Our room was well kept and very adequate. Ryan at the front desk was very helpful in checking us in and arranging for the shuttle to the cruise-port for the next morning. We used the pool which was nice after a long day of driving, but there was no pressure on the jets of the hot tub. The free breakfast was an excellent start for the day. The transportation to the cruise was on time and very efficient. After the cruise, we contacted the hotel and several shuttles showed up within a few minutes. I would definitely stay here again if I go cruising out of Baltimore.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 16, 2013
Thanks very much for your favorable comments about the hotel and our amenities. If you do return to the area for business or please please let me know and i will prepare for a stay as niclely as possible. I will loook into the jets with our GM.

John Mayotte
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindsay, Ontario
Top Contributor
104 reviews 104 reviews
72 hotel reviews
Reviews in 56 cities Reviews in 56 cities
151 helpful votes 151 helpful votes
3 of 5 stars Reviewed January 12, 2013

Stayed one night on cruise package paid 95.00 taxes included for aiport shuttle, cruise shuttle and breakfast. We could have called for shuttle to airport from cruise port but felt cab better and quicker. Room was okay other than if you turned on heat lots of dust so did not turn it on and we warm enough without it therefore would not stay here again as was hard to handle all that dust. Ate at pub next door and found the food to be not that good. Service was excellent at hotel and would consider it again if summer and no heat needed. Great price.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 15, 2013
Thank you for your comments. And we are happy you found the price right. But I am going to review the issues you raised with the heat and dust in the room. Please call me if you do come to the area again, even in the winter, as I will personally be sure this is not a problem for you...

John Mayotte
Director of Sales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North, South Carolina
Top Contributor
415 reviews 415 reviews
63 hotel reviews
Reviews in 133 cities Reviews in 133 cities
130 helpful votes 130 helpful votes
4 of 5 stars Reviewed January 8, 2013

We stayed during a short visit to the Baltimore area over the holidays. The room was comfortable except for the hard bed. People were very friendly and the breakfast was complete and well-stocked. We'd stay here again. It's convenient to highways and the airport.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 14, 2013
Thanks so much for your nice comments. I am going to review the jets issue however with our GM. Please let us know if you decide to return for another cruise....We hope you had a great cruise experience too...

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
District of Columbia
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed January 2, 2013

We stayed for one night before catching an early-morning flight at BWI, then came back for our car 8 days later. The price was right, the room was fine, and the breakfast was more than adequate.

We had the shuttle van to ourselves on the way in and out. It's about a 10-minute ride from the airport.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 7, 2013
Thanks for your helpful comments. Now that there is so much new going in on the area with the new Maryland Live! Casino and new restaurants, we could try to make your next stay a bit more exciting whether you return on business or pleasure..Please call me directly is you have plans to return.

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida, USA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 19, 2012

Rooms need to be updated and modernized. They have the look and feel of a motel from the 1970's. window heater makes way too much noise. Bathroom fixtures stained and sink drain didn't work.
We like the location and parking privileges while we go for a few days vacation.
Hope this helps.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, December 21, 2012
Yes,

These comments are very specific and helpful. I am going to review them with our GM and address them asap. Please let us know if you may be returning and I would like to try to make this up to you.

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills

Address: 6755 Dorsey Road, Elkridge, MD 21075
Phone Number:
Location: United States > Maryland > Elkridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 hotels in Elkridge
Price Range (Based on Average Rates): $$
Official Description (provided by the hotel):
Free High-Speed Wireless Internet AccessCoffee Maker Ironing Board with IronBuilt-in Hairdryer & Make-up MirrorWork Area2- Two Line Phones with VoicemailComplimentary Hot Breakfast Each MorningFree 24-hour Shuttle ServiceIndoor Heated PoolJacuzzi & Sauna24-hour Fitness CenterBusiness Center2000 sq. ft. of Banquet, Meeting & Conference FacilitiesFeatures Stain Glass PubFull Service Dining w/ Sports Bar Caters all banquet F&BOpen 11am-2am, daily w/ full extended bar hoursFree Wi-FiHappy Hour 3pm-7pm2 Miles MD Live! Casino5 Miles Southwest of BWI Airport10 Miles South of Baltimore’s Inner Harbor20 Miles West of Annapolis, MD25 Miles North of Washington D.C. ... more   less 
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Also Known As:
Best Western Plus - Baltimore Washington Airport Hotel Elkridge
Best Western Elkridge
Elkridge Best Western

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