We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice, but not as close to the Airport” 4 of 5 stars
Review of BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save Saved
You added BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills to your Saves list
BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills
6755 Dorsey Road, Elkridge, MD 21075   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #2 of 5 Hotels in Elkridge
Gaithersburg
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Nice, but not as close to the Airport”
4 of 5 stars Reviewed January 16, 2013

This Hotel was Very Nice and Staff was extremely helpful when we showed up on the wrong day, which was my mistaking in booking wrong date. They gave us the same rate and reminded us to cancel the incorrect reservation, but the hotel was not as close to BWI Airport as I was hoping.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 17, 2013
Thanks very much for your favorable comments. Yes the airport is close but a little bit of a drive. We are happy that our service was good and responded you your reservation issue so promptly.
We do aim to please....Please let me know if you do plan to return as we want to be of the best best service possible

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

211 reviews from our community

Traveler rating
    115
    63
    26
    2
    5
See reviews for
55
76
15
44
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
Tiverton, Ontario, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 12, 2013

We booked 1 room here in December before our cruise. We were pleased with the cleanliness of this hotel. Our room was well kept and very adequate. Ryan at the front desk was very helpful in checking us in and arranging for the shuttle to the cruise-port for the next morning. We used the pool which was nice after a long day of driving, but there was no pressure on the jets of the hot tub. The free breakfast was an excellent start for the day. The transportation to the cruise was on time and very efficient. After the cruise, we contacted the hotel and several shuttles showed up within a few minutes. I would definitely stay here again if I go cruising out of Baltimore.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 16, 2013
Thanks very much for your favorable comments about the hotel and our amenities. If you do return to the area for business or please please let me know and i will prepare for a stay as niclely as possible. I will loook into the jets with our GM.

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lindsay, Ontario
Top Contributor
117 reviews 117 reviews
79 hotel reviews
Reviews in 61 cities Reviews in 61 cities
158 helpful votes 158 helpful votes
3 of 5 stars Reviewed January 12, 2013

Stayed one night on cruise package paid 95.00 taxes included for aiport shuttle, cruise shuttle and breakfast. We could have called for shuttle to airport from cruise port but felt cab better and quicker. Room was okay other than if you turned on heat lots of dust so did not turn it on and we warm enough without it therefore would not stay here again as was hard to handle all that dust. Ate at pub next door and found the food to be not that good. Service was excellent at hotel and would consider it again if summer and no heat needed. Great price.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 15, 2013
Thank you for your comments. And we are happy you found the price right. But I am going to review the issues you raised with the heat and dust in the room. Please call me if you do come to the area again, even in the winter, as I will personally be sure this is not a problem for you...

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North, South Carolina
Top Contributor
438 reviews 438 reviews
71 hotel reviews
Reviews in 139 cities Reviews in 139 cities
155 helpful votes 155 helpful votes
4 of 5 stars Reviewed January 8, 2013

We stayed during a short visit to the Baltimore area over the holidays. The room was comfortable except for the hard bed. People were very friendly and the breakfast was complete and well-stocked. We'd stay here again. It's convenient to highways and the airport.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 14, 2013
Thanks so much for your nice comments. I am going to review the jets issue however with our GM. Please let us know if you decide to return for another cruise....We hope you had a great cruise experience too...

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
District of Columbia
Senior Contributor
37 reviews 37 reviews
32 hotel reviews
Reviews in 33 cities Reviews in 33 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 2, 2013

We stayed for one night before catching an early-morning flight at BWI, then came back for our car 8 days later. The price was right, the room was fine, and the breakfast was more than adequate.

We had the shuttle van to ourselves on the way in and out. It's about a 10-minute ride from the airport.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, January 7, 2013
Thanks for your helpful comments. Now that there is so much new going in on the area with the new Maryland Live! Casino and new restaurants, we could try to make your next stay a bit more exciting whether you return on business or pleasure..Please call me directly is you have plans to return.

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Palm Beach, Florida, USA
Senior Contributor
31 reviews 31 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed December 19, 2012

Rooms need to be updated and modernized. They have the look and feel of a motel from the 1970's. window heater makes way too much noise. Bathroom fixtures stained and sink drain didn't work.
We like the location and parking privileges while we go for a few days vacation.
Hope this helps.

  • Stayed December 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, December 21, 2012
Yes,

These comments are very specific and helpful. I am going to review them with our GM and address them asap. Please let us know if you may be returning and I would like to try to make this up to you.

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Whitehall, PA
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed December 13, 2012

We booked 2 rooms here in December before our cruise. We were pleased with the cleanliness of this hotel as well as the size of the rooms. All of the workers were also very nice even before our stay when I was just calling for info. We ate dinner at the pub across the street which was very good. Then the kids used the pool (the hot tub was not working). The free breakfast is an added bonus although it is nothing to brag about. The transportation to the cruise was on time and the gentle man was very nice. However, on the way home we had to wait about 40 minutes for pick up, which is a long time when you just want to get home. Overall, I would stay here again and it was cheaper than parking at the pier.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
John M, Director of Sales at BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, responded to this review, December 27, 2012
Thanks very much for your comments. I am glad you had a very good experience. I am going to respond to our GM about the shuttle being late however. If you come back again for business or pleasure, please let me know and I'm sure we can make that up to you..

John Mayotte
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills

Address: 6755 Dorsey Road, Elkridge, MD 21075
Phone Number:
Location: United States > Maryland > Elkridge
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Elkridge
Price Range (Based on Average Rates): $$
Number of rooms: 133
Official Description (provided by the hotel):
Free High-Speed Wireless Internet AccessCoffee Maker Ironing Board with IronBuilt-in Hairdryer & Make-up MirrorWork Area2- Two Line Phones with VoicemailComplimentary Hot Breakfast Each MorningFree 24-hour Shuttle ServiceIndoor Heated PoolJacuzzi & Sauna24-hour Fitness CenterBusiness Center2000 sq. ft. of Banquet, Meeting & Conference FacilitiesFeatures Stain Glass PubFull Service Dining w/ Sports Bar Caters all banquet F&BOpen 11am-2am, daily w/ full extended bar hoursFree Wi-FiHappy Hour 3pm-7pm2 Miles MD Live! Casino5 Miles Southwest of BWI Airport10 Miles South of Baltimore’s Inner Harbor20 Miles West of Annapolis, MD25 Miles North of Washington D.C. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Orbitz, Booking.com, Travelocity, Cheap Tickets, Expedia, Agoda, TripOnline SA and Odigeo so you can book your BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Plus - Baltimore Washington Airport Hotel Elkridge
Best Western Elkridge
Elkridge Best Western

Owners: What's your side of the story?

If you own or manage BEST WESTERN PLUS BWI Airport Hotel / Arundel Mills, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.