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“5star feel at a 3 star cost” 5 of 5 stars
Review of Holiday Inn Express Hotel & Suites Columbia East - Elkridge

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Holiday Inn Express Hotel & Suites Columbia East - Elkridge
2.5 of 5 Hotel   |   6064 Marshalee Drive, Elkridge, MD 21075   |  
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Ranked #1 of 5 hotels in Elkridge
GreenLeadersBronze level
Riverside, Rhode Island, United States
1 review
1 helpful vote 1 helpful vote
“5star feel at a 3 star cost”
5 of 5 stars Reviewed December 5, 2012

Thank you to the team at Holiday Inn Express in Elkridge, Maryland. The service was excellent and special shout out to Vy. Vy greater whether coming or going with Mr. Tanner. That is 5 star service and Vy should be recognized for her excellence in service. For 20+ years I was a restaurant manager and understand the importance of staff and genuine passion for customer service. Vy, Nadia and team have that passion. When I visit the Baltimore area, I will forever stay at the Elkridge HI Express and it is because of the staff mentioned. Thank you for making my loyalty to HI feel like it is valued.

I just read a statement below about being a genuine review. Please feel free to contact me for any questions. 12/3-12/5 #213

  • Stayed December 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, December 9, 2012
Mr. Tanner, you have no idea how estatic Vy is since reading your review!! That was her 1st day working with us and just as we thought, she is a STAR! Vy, Nadia, and the entire team were celebrating when your review was posted because we are all so proud of the amazing people we get to work with. Thank you for taking the time to do this review and for recognizing my team. You are ALWAYS valued by us and we can't wait for your next visit with us.
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154 people have reviewed this hotel

Traveler rating
    118
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    3
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Flushing, New York
1 review
4 of 5 stars Reviewed November 30, 2012

This hotel was very clean and property is definitely up to date and kept up. Previously being in the hotel field for 5 years myself I definitely know what to look for. Its not just a wonderful and beautiful property, but it is certainly up to the employees to make the stay outstanding. Asmita was very friendly and asked any questions I had about the area and finding my way around. Definitely recommend this property 100% for anyone staying in the Elkridge area. The only thing missing in the room was a microwave that would have gave it an Excellent choice, but very nice property!

Room Tip: I am sure all the rooms are great.
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  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, December 9, 2012
Thank you for such a great review and compliment on Asmita. She really is wonderful and truly enjoys helping our guests. I am honored to work with her and the entire team as they honestly enjoy what they do daily. They are a great group of people. As for the microwaves in rooms, those are actually in our suites. During your next visit to the area, feel free to see if one is available. They are beautiful!
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Edgewood, Maryland
Top Contributor
65 reviews 65 reviews
15 hotel reviews
Reviews in 23 cities Reviews in 23 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed November 22, 2012

My husband and I stayed here on our wedding night before we left on our honeymoon and we couldn't have been any happier with the place. The room was quite spacious and the jacuzzi was huge. The breakfast had plenty of variety and was quite good. I definitely recommend this hotel.

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, December 9, 2012
Thank you for the compliments. We are thrilled that we were able to take care of you during such a very special event! We hope you enjoyed your honeymoon and will be back to visit with us soon, even if it's just to relax and enjoy a night away.
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Fairfax
Top Contributor
66 reviews 66 reviews
14 hotel reviews
Reviews in 30 cities Reviews in 30 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed November 17, 2012

The hotel itself is very new with plenty of parking all around. There's an Exxon station right in front and plenty of restaurants within walking distance. We were greeted by a friendly gentleman at the front desk who seemed eager to assist us. The rooms were clean. We had a room with two queens for a family of four and there was plenty of space for us. The only negative is that both my husband and I got sore necks from sleeping on the squarish hotel pillows. It's nice that they provide firm and soft pillows, but the shape of the pillow is awkward and doesn't provide proper neck support. I guess we need to start bringing our own pillows. The breakfast buffet had a little bit of everything including omelets, sausage, biscuits and gravy, pancakes, bagels, cereal, and yogurt. And of course they had their delightful frosted cinnamon buns. We would definitely return here.

Room Tip: Get the two queen beds if you have your family with you.
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, December 9, 2012
Thank you so much for taking the time to review us. It always makes me smile to see that the team is taking such great care of our guests! I am happy that you found the rooms spacious and comfortable. The Executive Housekeeper and I are looking into what can be done regarding the pillows. I apologize they were not comfortable but THANK YOU for letting us know. Please come back and visit with us during your next trip to the area.
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Maryland
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 5, 2012

Holiday Inns have come a long way! This hotel was immaculate. The room with 2 queens was very open and easy too move around in. The bed was very comfortable and the linens were of good quality.

Nice breakfast with a machine that makes the pancakes for you. It's also close to numerous restaurants and a Giant grocery store.

I'd definitely stay at this hotel again, and recommend to out of town guests looking for a comfy place to stay in the Howard county area. It's off route 100, which has easy access to I-95!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, November 11, 2012
Thank you! Giving our guest the best experience possible is our top priority. I am very glad to see the team has done it again. Thank you very much for taking the time to do this review. Please make sur to come and visit with us during your next trip.
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Great Malvern, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2012

Spent a week at this hotel, this time with my wife and son, coming home yesterday. Once again excellent room, excellent breakfast but most importantly amazing staff. Everyone is so friendly and helpful - if you need to stay in the Baltimore area, close to BWI airport, don't want to pay a fortune but want peae and quiet and good quality basic accommodation, this is the place. Clean, pleasant, handy - excelent!

Room Tip: Ask for rooms on the side away from the mainhighway, although the room we were in was looking out on...
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  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, November 11, 2012
Welcome Back!! It is so nice that yoiu took the time to do a second review for us. We really appreciate it and I am so glad to see the team is continuing to meet yout expectations. Just like the last time, make sure you come back and visit with us on your next visit to Maryland.
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San Francisco, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed October 14, 2012

My hotel stay was very pleasant, the rooms are very spacious, comfortable and quite.The hotel was very clean and well maintained.The entire staff really went out of their way to make me feel welcome. My Hat goes off to everyone there for the hospitality they showed me.I would especially
like to thank Nadia, Asmita, Timera,Angela, Dan, James, Heather, and Alex for assisting me with all my needs during my 3 week stay there and really going the extra mile to provide quality service. Thank you.
Rob Moore

  • Stayed September 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIExpressColumbiaGM, General Manager at Holiday Inn Express Hotel & Suites Columbia East - Elkridge, responded to this review, November 11, 2012
Mr. Moore, thank you very much for taking the time to do this review. It was our pleasure to make this your home away from home during your three weeks with us. If you ever need us again, you know we will take care of you!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites Columbia East - Elkridge

Address: 6064 Marshalee Drive, Elkridge, MD 21075
Phone Number:
Location: United States > Maryland > Elkridge
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 hotels in Elkridge
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Columbia East - Elkridge 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Columbia East-Elkridge is perfect for both business and leisure travelers with easy access to I-95 & I-70, a 24-hour Business Center and 1,000-square foot meeting room. Nestled among major corporations such as IBM, Johns Hopkins Applied Physics Lab, Lockheed Martin, Micros Systems, Northrop Grumman, Orbital, SAIC, this Holiday Inn Express Hotel & Suites Columbia Elkridge is in close proximity of 10 miles from the Baltimore Washington International Airport (BWI).It is easy to plan a full fun day in Charm City downtown Baltimore, such as National Aquarium, Camden Yards, or to see a Ravens Football game at M&T Stadium. Make a day to shop by visiting Arundel Mills Mall, over 225 specialty stores with featured outlet retailers, restaurants and entertainment. All our guest rooms are fully equipped with plenty of work space to spread out, surf the Internet free, or watch your favorite show on the 32 HD flat screen television. Every day starts with our complimentary "Hot" Express Start breakfast. Stay fit with a swim or the use of our 24-Hour Fitness Center, any time of the year. Suites designed with long term travelers in mind, wetbars, microwave/mini refrigerator combos, so we are confident our hotel can meet the needs of seasoned travelers. We look forward to you experiencing a warm welcome to our new Holiday Inn Express Columbia - East Elkridge. ... more   less 
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Holiday Inn Express Hotel And Suites Columbia East - Elkridge

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