I had to visit this hotel for business. The only room available at the time of my reservation was a jacuzzi room. I didn't think that was a bad deal - especially since my company was paying for it. However, I was thoroughly unimpressed overall by the hotel. First of all, I didn't get my wake up call on the first day I asked for one. When I asked why, they just said "oops!". Then on my second day the fire alarm had an electrical problem and was going off for almost three hours! It was piercing and painful to listen to. I found three cockroaches and one spider in my room which I left for housekeeping to find. One day, housekeeping didn't replace the towels in my bathroom and I had to go ask for them. And finally, the jacuzzi tub was a joke. When you turned on the water it just trickled out - it took over an hour to fill the tub to a level that was even reasonable and the water was never hot - lukewarm at best. And to top everything off - they were resurfacing the parking lot - so at any given time only a third of the lot was available for parking. And what was available was usually way in the back behind the hotel. Being a woman on travel by herself I didn't feel like that was very safe. The only good thing about this hotel is that it had the most comfortable bed I have ever slept in at a hotel in my life.
When I checked out there was a big sign on the counter that said if you are dissatisfied for any reason your stay is free. I had to argue with them to get one night free. After bugs, no wake up call, no towels and a three hour brain crushing fire alarm it was just the last straw that I had to complain to get a free night. I felt I had to write a review.
I won't be going back to this hotel if I can help it.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.