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“One of the Best Best Westerns” 5 of 5 stars
Review of BEST WESTERN PLUS Easton Inn & Suites

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BEST WESTERN PLUS Easton Inn & Suites
2.5 of 5 Hotel   |   8708 Alicia Drive, Easton, MD 21601   |  
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Ranked #1 of 8 Hotels in Easton
2 reviews
2 helpful votes 2 helpful votes
“One of the Best Best Westerns”
5 of 5 stars Reviewed March 17, 2014

This is a wonderful hotel. It's clean, well run and quite pretty. The staff is inviting and helpful. We were upgraded to a suite (probably because we were the only ones at the hotel who didn't have a daughter in the next day's dance competition) and it was quite and comfortable. We had a great night's sleep! The breakfast the next day was pretty standard - with some hot dishes but we don't usually have a big breakfast anyway. Great experience!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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198 reviews from our community

Traveler rating
    183
    12
    2
    0
    1
See reviews for
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Pittsburgh, United States
1 review
5 of 5 stars Reviewed March 6, 2014

a very attractive and well managed facility in a vacation market. Friendly staff and concerned and involved management. Overall a good experience only reinforced by the fact that my visit was during a major snow event on the Eastern Shore.

  • Stayed March 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Millsboro, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2014

Attended a conference in the area and the hotel was perfectly suited to my needs. Staff were friendly and helpful, and the room was very nice. Everything appeared new and/or well-kept. The breakfast was a pretty standard hotel breakfast. It was nice to have the hot food additions, and everything was clean and neat.

  • Stayed March 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chester, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 3, 2014

I have stayed in many hotels while traveling for my company, this is one of the best places I've stayed so far. The quality of upgrades done to the room to make it feel so much more then just a hotel was great. Bathrooms were more then just a bathroom with the decorative tiles.

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milford, Delaware
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 2, 2014

This facility appears to be new and well thought-out. It was clean and attractive. Better yet, the staff was friendly and had a great customer service attitude. There is complimentary beverages (water, juice, coffee and tea) available 24/7 and you can also help yourself to the breakfast fruit. The hot breakfast was very good--nothing fancy, but scrambled eggs, fried potatoes and sausage. They have a pancake machine that turns out freshly made pancakes automatically, at the push of a button. I didn't sample these, but the other items were good. They also had small containers of fruit and of yogurt. The pool and the hot tub were nice--clean, and the temperatures were pleasant. Check out time wasn't until 11 so we had time to swim and work out in the small, but adequate work out room. I did have to call for directions because the street it is on, technically, Alicia, is too new to be in my GPS. They have an alternate address to get you there.

Room Tip: There is a desk for working on items with a power strip for electronics. The room is well designed...
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  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Top Contributor
561 reviews 561 reviews
87 hotel reviews
Reviews in 149 cities Reviews in 149 cities
276 helpful votes 276 helpful votes
5 of 5 stars Reviewed March 2, 2014

i should have stayed one night each in the Best Western and the Hampton Inn so as to compare them, but the Best Western was so much cheaper this weekend. Wonderful property. I could not find anything to be critical of. Checked in with a very pleasant young man who assigned me a room exactly as requested. The room was in perfect condition with a small sitting area and separate bedroom. Would have been crowded with more than two people but if you are traveling with a second person, having the space would be terrific. Internet worked well. Did not try the TV. I could hear traffic noise at first so I ran the fan at the lowest setting which created enough white noise for a pleasant sleep. Cozy bed.
The pool was incredibly clean, would have liked the spa tub a bit hotter but assumed that is a safety issue. Nice towels.
I liked the gas fireplace between the breakfast room and lobby and should have lingered.
Same breakfast both days, eggs, sausage and the pancake machine. Lots of fruit, yogurts and good coffee.
And the birds. Both days when I went out, there were redwinged blackbirds stationed around the property singing to greet the frigid mornings. They were the best part,

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Frederick, United States
1 review
3 of 5 stars Reviewed February 24, 2014

Hotel was nice, but bad experience with check in that we did not find out til check out. The lady that checked us in did not record the cash payment correctly. I was very upset. She only recorded the one nigh amount instead of the total for 2 nights that was given to her.

  • Stayed February 2014, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brandee D, Owner at BEST WESTERN PLUS Easton Inn & Suites, responded to this review, February 26, 2014
Hello Sharon,

I would like to apologize for the confusion at check-in with your payment. As this is no excuse for oversights, the desk agent who checked you in is was on her second week of training here and was not aware that when posting payment, she had to increment the nights on the POS to have it record both nights as paid. Items like this rarely happen but I am glad Bryan was able to remedy the issue immediately at checkout, and without further confusion.

We pride ourselves, as you can see from the other postings here, on the highest guest service, comfort, cleanliness and quality of stays. I would like to extend an open invitation to you, along with a 20% discount at any time, for your return stay to allow us the opportunity to improve upon our first impression.

I look forward to seeing you with us again in the future and, please do not hesitate to ask for me at check-in, or at the time of making your reservation, to insure you receive the discount promised. I am always available, anytime of the day and will gladly take care of this for you.

Respectfully,

Brandee Diggs
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN PLUS Easton Inn & Suites

Address: 8708 Alicia Drive, Easton, MD 21601
Phone Number:
Location: United States > Maryland > Easton
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 Hotels in Easton
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN PLUS Easton Inn & Suites 2.5*
Number of rooms: 65
Official Description (provided by the hotel):
Welcome to historic Easton, Maryland and to the BEST WESTERN PLUS Easton Inn & Suites. Comfortably designed and furnished, you are sure to be able to unwind and relax throughout your entire stay, from the lobby to the indoor pool to your guest room. From the moment you walk in you are welcomed into a warm, inviting great room with our grand stairs leading up to the second floor. The decor throughout the property has been carefully selected from local artists, photographers and carvers to bring more of the historic town inside. Help yourself to our complimentary coffee, tea and juice 24 hours a day and enjoy a filling, FREE hot breakfast every morning. Take a stroll into the downtown area, accompanied with a walking map of all the stores available at the front desk. Take in a bit of history, catch a show at the historic Avalon Theatre and get your fill of fresh seafood and local attractions. Local restaurants are all within one mile of the property, as well as right next door. The Talbot County Community Center, Hog Neck Golf Course, Easton Memorial Hospital and Chesapeake College are all just a short drive from our front door. Whether you are visiting Easton on business, or leisure, Stay With People Who Care® at the BEST WESTERN PLUS Easton Inn & Suites. ... more   less 
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