Let me start off by saying that I am in the process of checking out of the hotel because the checkout time is at 11am.
The staff at the desk and the overnight cleaning staff are WONDERFUL. The young lady who assisted me at the desk at 1:30 am was WONDERFUL!
The location is WONDERFUL there are so many places to eat, shop, and just hang out. (less than 10 minutes from the movies, mall, chick fil a, 7eleven, Giant grocery store etc.)
Parking is very plentiful!
The check in process took less than 10 minutes so that was also great (I was planning a surprise birthday package)
Clean Bedding and Shower!
The bed in the room was comfortable.
There is a USB port on the back of the TV that allowed me to charge my cell phone and other portable devices.
The card slot for the side door (closest to the room) did NOT work so anytime we needed to leave the room one of us had to stand at the side door to make sure it didn't lock the other out. (ANNOYING)
I booked this room because there is a SMALL kitchenette advertised. However, there were NO pots, pans, utensils, water, ice machine, plates, or glassware.
The room had a slight musty mildew like smell upon entering but once the air was turned on the smell wasn't present.
The bathroom is extremely small and you literally have to go behind the door in order to close it and then use the toilet.
The sink in the bathroom did NOT drain unless you manually lift the plug up and hold it for the water to drain out (VERY ANNOYING WHILE BRUSHING YOUR TEETH)
The lights flickered ALL night and the AC turned on and off on its own.
The bathroom door would not stay closed because the latch was broken.
WHY DIDN'T I check out and request a refund??
We only needed to stay one night and arrived at the hotel late (1am) after movies and dinner so we really just needed the room for "sleeping".
I booked through Hotel Tonight which allowed the hotel to choose my room. Hotel tonight does NOT refund you after the booking is made. So, I would have lost out on the amount that I paid on the room and ruined the birthday experience for my significant other! (Not Gonna happen!)
I would give this place a 2.5 out of 5 rating because of the things that I listed above...thanks for reading!
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