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“Very decent hotel” 5 of 5 stars
Review of Extended Stay America - Columbia - Columbia Parkway

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Extended Stay America - Columbia - Columbia Parkway
2.5 of 5 Hotel   |   8870 Columbia 100 Parkway, Columbia, MD 21045   |  
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Ranked #11 of 12 Hotels in Columbia
Pune, India
1 review
“Very decent hotel”
5 of 5 stars Reviewed September 12, 2013

This is the second time I am coming here and nothing has changed with respect to service and cleanliness in a good way. The staff is very friendly and helpful esp. Veronica, Caroline and Rose. I would recommend this hotel to anyone who is visiting Columbia for work or leisure. The rooms are spacious and the nice part is that you have your own kitchenette. Ample parking space is available and the Howard county public transport is also a couple of mins away.

Room Tip: Rooms facing Hampton Inn get a lot of the sun during the evening. So if you plan to stay in the hote...
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, September 26, 2013
Amit - The staff and I read your review, and would like to thank you for writing such great things about the hotel and our gracious staff. I have let Veronica, Caroline, and Rose know that they do a great job making you feel at home. I'm so pleased to hear that your room served your needs well especially the full kitchen, it is a great asset to be able to cook in your room.

Thank you for choosing our hotel. We look forward to seeing you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    29
    20
    4
    12
    8
See reviews for
12
4
8
32
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Pune, Maharashtra, India
1 review
5 of 5 stars Reviewed September 11, 2013

I stayed here more than 15 days and the experience is really good. ESA has good services with supportive staff(Veronica). ESA maintains the cleanliness with good amenities.

The location of the hotel is really good. We can easily get public/private transport from this hotel. Looking forward to visit this hote

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, September 17, 2013
Thank you so much for your glowing reviews of the hotel. I was pleased to see that the cleanliness and the amenities of our guest room met you standards. I am also happy to hear that Veronica provided exceptional service during your stay.

Thank you again for your review. We look forward to seeing you back in the future if your plans bring you our way.
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Washington DC, District of Columbia
1 review
4 of 5 stars Reviewed September 11, 2013

Very good hotel to stay in Columbia. It is service apartment, with good little kitchen, Refrigerator etc. Spacious room for 1/2 person. Veronica, the receptionist, was very helpful to attend my all queries. I will stay here whenever I will be in this part of USA.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, September 17, 2013
Thank you for your great comments of your stay with us at our hotel. It was great to see that Veronica was most helpful to you during your stay. Also, we are happy to hear that you found our guest rooms to be spacious and the full kitchen to be convenient for your stay.

Thank you again for providing a review of your stay. We look forward to seeing you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
5 of 5 stars Reviewed August 31, 2013 via mobile

Stayed for one night and wanted to stay longer. The room was well outstanding for the price that was charged and the team (Veronica and Taylor) were more than accommodating, even after oversleeping past check out. I'll be back here next trip around!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, September 6, 2013
Thank you so much for the great reviews that you posted about your stay at our hotel. I was extremely pleased that you enjoyed your great room and the affordable rate you received. I am also happy to hear that you received top of the line service from Veronica and Taylor.

Our staff would like to thank you again for your review. We hope to see you back our way in the future!
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Orlando, Florida, United States
1 review
5 of 5 stars Reviewed August 17, 2013

We stayed at the Extended Stay America on Columbia 100 Parkway while looking for permanent housing in the Washington, DC area. The staff were very helpful, especially Veronica, to all our needs, even our Labrador-Husky dog Woofer! I would do it again.

Room Tip: Any room seemed nice. The property is far enough from the road that there was little noise.
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  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, August 21, 2013
Hi Rickey,

Thank you for taking the time to write a review of your stay. I'm thrilled that you were happy and enjoyed your stay. I will be sure to let Veronica know that you gave her a compliment. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future!
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Silver Spring, Maryland
1 review
4 of 5 stars Reviewed August 9, 2013

The rooms are nice and accommodating but the greatest asset of this hotel is definitely the customer service. When I stayed there I had an awesome host! Her name was Veronica and whether it was questions about about touristic attractions or a need for more fresh towels she was always helpful and friendly (no matter what time it was!).

  • Stayed July 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, August 13, 2013
Thank you for your recent response on your recent stay at our hotel. I was so pleased to see not only did you enjoy your stay, but to see the customer service of Veronica was top of the line. We hope that you continue to use extended stay hotels and we hope to see you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cincinnati, Oh
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed August 9, 2013

Rooms are a bit worn and have an odor--we had two rooms for two nights. Cleaning staff was down to 1 person so turnaround was slow and rooms didn't get a great cleaning. Hotel appears to cater to the longer term blue collar worker. They have a frig and microwave but we were not there for the live in experience. Beds were comfortable. Our first floor room had a lot of hallway noise at all hours of the night. Cost was reasonable but not much more here than a place to sleep. Breakfast was a small selection Grab n Go--good thing Bob Evans was close by. Staff was friendly but not very helpful and there weren't many to be found.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Parkway, responded to this review, August 13, 2013
Thank you for your recent comments on your stay at our property in Columbia. We do apologize that you did not get that true home away from home experience, but are happy you enjoyed your stay. Your comments will help sever as a training tool for our team and will definitely put to use. We hope when traveling you use extended stay hotels as we appreciate your business.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Columbia - Columbia Parkway

Address: 8870 Columbia 100 Parkway, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #11 of 12 Hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Parkway 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Columbia

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