First off the place is very clean and quiet. The area is filled with places to eat and things to do. My friend it was her first time in maryland. She is from south america and even though she has lived in the states for more than ten years. She is more comfortable speaking spanish. The lady at the front desk was very helpful i think her name was victoria or veronica. she speaks spanish that made my friend feel very comfortable. She helped her get around and i'm sure if she is in town for business again. she will stay there and i will be at this hotel for a couple days hanging out with her.

Its great experience here at ESA, The staff and Front desk people here Veronica, Shazia are very helpful and really appreciate their willingness to help for every single thing you ask them for.

Would like to mention that the breakfast quality of muffins and fresh fruits still can be improved, but overall good.

The entire staff is professional and helpful. Veronica and Shazia are so very helpful when I call make to a reservation I feel very welcomed. I find the property is very well maintained clean and quiet.

I had high hopes for this hotel as it's in a pretty nice area of Howard County, MD. I've stayed at some of the surrounding hotels and always had a very pleasant experience. NOT THIS TIME!

To start with, the hotel is just dreary. It's dark and dirty. When we walked in, the front desk staff was sitting off to the corner out of sight on a laptop (it was a Sunday afternoon - people should be expected to walk in). Check-in was easy and we were directed to the elevator behind us. Inside, there was trash and crumbs all over the floor. Our room was close by and well-organized. I was surprised they still used traditional bed comforters (ick!). The bathroom was kind of haphazard - some of the faucet hardware was coming off the wall, there was some type of red paint (nail polish?) spattered on the counter, and the shower hadn't been fully wiped down. There were no toiletries or hair dryer offered, so be prepared!

You might also want to check, but it appeared based on the card in the small bathroom that housekeeping doesn't come to your room every day. I know many hotels are trying to be more green/save money on doing linen laundry every day, but it didn't seem like housekeeping was going to come at all unless you asked.

The television selection was horrible! Even "basic" cable staples such as Food Network and TLC weren't available.

The hotel's walls are paper-thin. I'm usually a heavy sleeper so hotel noises don't bother me but between the people on the floor above us and the activity in the hallway, it was not a very restless night of sleep.

Another pet peeve was the stink bugs. I know that there's no known pesticide that will kill them, but there are a number of preventative measures that can be taken to reduce them. At this time of year, there shouldn't be more than MAYBE one seen over the course of a weekend. We had two in our beds on separate occasions. Makes you wonder how many are hidden that you aren't seeing? Eww.

I will not return to this hotel. My suggestion is to pick one of the other many hotels located nearby.