The Extended Stay America located in Columbia Maryland at 8870 Columbia 100 Pkwy, Columbia Md 21045 is no pun intended A GREAT PLACE TO STAY! The rooms are clean, and the staff is outstanding in that they always greet you with a smile, and they resolve any and all concerns, no matter how small they may be. Every staff member is great to deal with but if you are especially lucky you will work with Veronica. Veronica always has something pleasant to say and never fails to bring a smile to my face. Good old fashioned customer service is hard to find in this day and age, but it is plentiful here. The location is great, 5 minutes from downtown Columbia, 20 minutes from downtown Baltimore, 25 minutes from D.C., and 25 minutes from Annapolis and the Chesapeake Bay. Enjoy your Stay, I know that I always do!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
I appreciate you taking the time to write such a wonderful review. I am glad that your experience with the clean rooms and the excellent service, especially from veronica, met your standards. Thank you for sharing your experience with us. We look forward to welcoming you back in the future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.