I was in Maryland for a conference and decided to try the Extended Stay. I was met by a lovely woman at the front desk. She was caring and welcoming and she lacked the stereotypical chain hotel bland script that I was used to. I had contact with her on several different occasions, during my stay. She was always the same, no matter how busy she was, warm and accommodating. She actually seemed to WANT to know how my day was and was interested in the details. As I was checking out I noticed that her name was Veronica. Well, thanks to your employee, Veronica, I want Extended Stay to know that I would stay there in a heartbeat again. I have reccomended it to many of my business associates. I never give my opinion on sites like this but since good service seems to be a thing of the past, I felt it important to speak out when I received outstanding service. Thank you Extended Stay and thank you Ms. Veronica.
- Also Known As:
- Extended Stay America Columbia
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