My experience at this Extended Stay America was good; excellent value for the price I paid. However, the representatives at the 800 number do not know which rooms have which features, so, if you want a room with a dishwasher and/or pull-out sofa, you must ask for a queen deluxe at minimum. When I made the reservation, I was told my room had a dishwasher and when I got there, I learned it did not. The rep on the phone also told me that this hotel had a 24-hour front desk clerk; but it does not. Keep this in mind if you plan on arriving after 11pm. It is still possible to get a room if you do, but the process is easier before 11pm. Since I work nights, and am up most nights I have off and therefore that is when I am doing laundry and going in and out to go to the store or whatnot, I would highly prefer to have a front desk clerk and access to quarters for the laundry 24-7. But again, excellent value for what I paid; and for the price, I probably have no right to complain about anything. The most important thing is the place is clean, the staff is friendly, and everything worked properly.
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- Also Known As:
- Extended Stay America Columbia