Our family booked this hotel for a one night stay, since our daughter had a softball tournament in the area. We arrived at 2pm in between games to see if we could check in. ( check in is at 4pm). I was told our room was not ready and to come back later. Not a problem, since I knew I was early anyway. When I asked the front desk when I would be able to check in, she rolled her eyes and told me " the room will be ready when it's ready." So much for the friendly service.
We came back at 8pm to check in. Our room was ready. The room was low to average. The room had a musty smell. Carpet had stains, bathroom had mold around the bottom of the toilet. One of the three lamps was out. Beds were average... Nothing wonderful but not bad. Although, I didn't really get a chance to sleep since we were kept up all night by loud guests.
The hotel was extremely loud and when I say loud, I mean loud! There were people in the lobby at 2am hanging out and being as loud as possible and the front desk did nothing. The walls are super thin as well. This hotel has an atrium lobby with doors facing the lobby on all floors. The noise really carries.
I would think twice about staying here, especially if you have children as the noise will keep them up. Even if the room was free, I would not stay here again.
- Official Description (provided by the hotel):
- Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more less
- Reservation Options:
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- Also Known As:
- Sheraton Columbia Town Hotel Columbia
- Columbia Sheraton