Hotel would be average at best, decor is dated, roof leaking in lobby, etc. But the real issue is the stink bugs in the room. Two nights in a row, I see bugs crawling on the ceiling, does not make for a good nights sleep... When I checked out, person at the front desk wasn't surprised of my complaint, she says "oh yes, those are stink bugs". Ok, thanks for identifying the type of bug in the room, but WHY are there ANY bugs in the room?? She eventually offered to take $25 off the bill, was hoping for more but whatever. The Manager came over, offered his apology and explanation of "they are in the area and tough to get rid of". Really, try harder? Won't be staying there, and question the quality of the Sheraton brand going forward.
On the bright side, I ordered room service one night and it was really delicious.
- Official Description (provided by the hotel):
- Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more less
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- Also Known As:
- Sheraton Columbia Town Hotel Columbia
- Columbia Sheraton