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“Very nice!” 4 of 5 stars
Review of Sheraton Columbia Town Center Hotel

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Sheraton Columbia Town Center Hotel
3.5 of 5 Hotel   |   10207 Wincopin Cr., Columbia, MD 21044   |  
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Hotel amenities
Special Offer
Breakfast for 2 Included
Ranked #6 of 12 Hotels in Columbia
Connecticut
Top Contributor
51 reviews 51 reviews
12 hotel reviews
Reviews in 20 cities Reviews in 20 cities
42 helpful votes 42 helpful votes
“Very nice!”
4 of 5 stars Reviewed January 19, 2013

A little pricey, this hotel offers excellent service a the front desk and in the restaurant. Clean as a whistle, our room was comfortable if a bit overheated. Modern and crisp, we enjoyed our one night stay as well as the excellent service at breakfast as well as the big smiles we received from the front desk staff upon check-in. Be sure to ask for a voucher for breakfast upon check-in...while we. for some reason, did not qualify, other members of our party did and breakfast was quite pricey.

  • Stayed January 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, January 24, 2013
I am very happy that you enjoyed your stay with us and found the associates to be friendly and helpful. We appreciate your business and hope to welcome you back again soon.
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413 reviews from our community

Traveler rating
    166
    98
    69
    29
    51
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190
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
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English first
Oakland, Maryland
Senior Contributor
22 reviews 22 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 11, 2013

I travel for business and visit the Columbia area frequently. It's been about a year and a half since my last stay at the Sheraton. I was pleased with the improvements that have been made. Basic internet access in the room is now free and refrigerators and microwaves have been added. Those are very convenient features for the business traveler. The staff was very friendly throughout my stay.

  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, January 16, 2013
Thank you for your review - I am pleased that you have found the property improved since your last stay. I agree the increase in bandwidth and addition of microwaves and fridgerators in our spacious Lodge accommodations have been well received.
We look forward to welcoming you back in the near future.
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Huntington, West Virginia
Contributor
18 reviews 18 reviews
7 hotel reviews
Reviews in 14 cities Reviews in 14 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 6, 2013 via mobile

Wonderful stay! Great service, immaculate room, quiet, parking is covered and the location is terrific. The bar served food until 11:00 pm and didn't act like it was an imposition! Good value for the location and I enjoyed the rest!

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, January 11, 2013
Thank you for writing a review - we are glad you enjoyed your stay and look forward to welcoming you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alpharetta, Georgia
Senior Contributor
33 reviews 33 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed December 25, 2012 via mobile

I have stayed at the Sheraton Columbia Town Center dozens of times...and I'm never disappointed. This hotel is a well oiled machine. Warm and comfortable! The bed and linens are clean and soft. I was on the club level and definitely recommend that upgrade. Pinar and Angela tended bar and though it has been almost a year since staying there, they remembered me, my kids, and Pinar even remembered my drink...Rusty Nail with a twist. Though I didn't have dinner there during this visit, I have enjoyed their sustainable menu. Walking distance to the Columbia Mall and dining options. Love this hotel!

  • Stayed December 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, December 26, 2012
Thank you for your input on the property and our Associates - I will be certain to share this with Pinar and Angela. Please let us know if there is anything we can do to improve and we look forward to welcoming you back again soon.
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Helsinki, Finland
Contributor
19 reviews 19 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 21, 2012

Only thing that standed out was the AC in the room was really loud and had a weird smell, othervise the hotel was pretty average hotel. Decent breakfest with omelet station. I would recommend to take the automatic AC off when you aree in the room as it woke me up few times during the night when it turned on. On the minus side, the room didn''t have decent ceiling light, only standard lamps, that had to switched on/off separately.

Room Tip: try to get room above the third level
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  • Stayed December 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, December 26, 2012
Thank you for taking the time to respond about your experience at the hotel. I am sorry for the challenges with the AC unit and assure you I will have it looked into. Please feel free to contact me directly for future reservations and we look forward to welcoming you back.
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1 review
5 of 5 stars Reviewed December 16, 2012 via mobile

This hotel is a home away from home. I have spent a lot of time here as I work in Columbia and live in Atlanta. The friendliest people on the planet. There is a high end, fabulous restaurant on site that has a waterfront view and great food. The tower is pretty and new with lake views, the Lodge has huge rooms with a suite feel with all the comforts of home. They have a following of regular business travellers. You can walk to Restaurants and shopping.

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, December 19, 2012
Thank you very much for your input on our hotel, Associates and our services. We are glad to be your home away from home and look forward to welcoming you back in the near future. Please let me know if there is anything we can do to assist with a future stay!
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Georgia
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed December 5, 2012

This is a decent, but well worn property with diminishing looks but with large, clean rooms and friendly and efficient service. Not at all worth the $219 rate in my opinion, but it was across the street from our business meeting, so it was worthwhile for us. Several of us had lower level rooms that we agreed felt 'humid' relative to the main floor and I would avoid that level if I went back there.

Summarily...Great Staff with Terrific Service and Attitude, but beyond that, no remarkable pros or cons.

Room Tip: Try to avoid the basement level rooms, it seemed humid down there to me.
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  • Stayed August 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joe_Giannino, General Manager at Sheraton Columbia Town Center Hotel, responded to this review, December 13, 2012
Thank you for your input - really appreciate the comments about our Associates and will certainly pass it along. The hotel does have a Tower and Lodge section; the Lodge is a terrific area with quick access to the Fitness Center, Pool (in Season) and the recreational. I will not in your guest history that you prefer the Tower for any future visits. Again, thank you and we look forward to welcoming you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Columbia Town Center Hotel

Address: 10207 Wincopin Cr., Columbia, MD 21044
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Columbia
#6 Business Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sheraton Columbia Town Center Hotel 3.5*
Number of rooms: 290
Official Description (provided by the hotel):
Located between Baltimore's Inner Harbor and the Capitol, the Sheraton Columbia Town Center Hotel is also near Merriweather Post Pavilion, Toby's Dinner Theatre and The Mall in Columbia. ... more   less 
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Also Known As:
Sheraton Columbia Town Hotel Columbia
Columbia Sheraton

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