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“An excellent experience” 5 of 5 stars
Review of DoubleTree by Hilton Columbia

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DoubleTree by Hilton Columbia
3.0 of 5 Hotel   |   5485 Twin Knolls Road, Columbia, MD 21045   |  
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Ranked #5 of 12 Hotels in Columbia
Certificate of Excellence 2014
Pikesville, United States
1 review
“An excellent experience”
5 of 5 stars Reviewed November 19, 2013

I have used the Doubletree Hotel @ Columbia, MD on two occasions: one for a wedding and another for an anniversary celebration. I found the service of the staff to be excellent and very accommodating. The facilities were very clean and comfortable. I highly recommend this hotel to anyone.

  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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409 reviews from our community

Traveler rating
    218
    111
    39
    28
    13
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Charlotte Hall, MD, United States
1 review
4 of 5 stars Reviewed November 19, 2013

From the friendly, welcoming front desk staff to my room service dinner and morning housekeeping, the staff at the Doubletree was wonderful! My room was great, the bed comfortable and the TV was huge! The only issue was the noise level in the hallway at times, but hey, it's a hotel. Would absolutely stay here again!

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed November 19, 2013

The rooms are big enough, pleasantly decorated, clean and comfortable. The staff consists of nice, helpful people. The internet speed is so-so, much slower than a good home connection, so if you have data intense work to do, you'll either be frustrated or make plans to work somewhere else. The restaurant food is good mainstream food. They have free parking: there are signs in the parking lot warning you that that they won't be responsible if something is stolen: that must mean that they are somewhat concerned that something might be

  • Stayed November 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GAINESVILLE, United States
1 review
3 of 5 stars Reviewed November 18, 2013

Tricky to get to the front door! The cab driver initially missed it then so did our driver after dinner...funny. Glad I wasn't driving. Friendly front desk staff even during a wi-fi outage - wi-fi was out the entire stay due to some construction or something down the street...not cool. The place was nice - attractive and spacious lobby and restaurant and bar. The room: the heater coming on sounded like a freight train - i had to cut it off so it wouldn't wake me during the night...also the hot water in the shower was lukewarm at best. Clean though, and had a good TV. The place was at 100% occupancy and everyone in my group asked for and was granted a late check out-- great customer service! The staff was open and friendly and very accommodating - in my book that outweighed the deficienies mentioned above for the room itself.

  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with DoubleTree by Hilton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Baltimore, Maryland
Senior Contributor
46 reviews 46 reviews
16 hotel reviews
Reviews in 26 cities Reviews in 26 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed November 10, 2013

A little hard to find, but in a nice quiet area. Beautiful hotel, quite modern. The pool was nicely sized compared to most of the other indoor ones. Pretty nice staff. Didn't get to visit the restaurant. The beds were AMAZING, probably the best I've experienced in a long time.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review, November 12, 2013
Dear Ashlee G,
Thank you for such a great review. We take great pride in our beds. The comfort and the cleanliness are second to none. Please come back and see us soon.
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Somerville, Tennessee, United States
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
5 of 5 stars Reviewed November 8, 2013

We stayed here during recent trip to Baltimore and were impressed at how quiet and clean the Hotel was. A little hard to find, but it more than made up for it by the friendliness of the staff and the cleanliness of the hotel. Would recommend having a car as it is out of the way from local transportation.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review, November 10, 2013
Dear Denise P,
Thank you very much for the great review of my hotel. We are tucked back a little, but once you find us, it is worth it. Thanks again for taking the time to give me your feedback.
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London, United Kingdom
Top Contributor
154 reviews 154 reviews
78 hotel reviews
Reviews in 80 cities Reviews in 80 cities
174 helpful votes 174 helpful votes
4 of 5 stars Reviewed November 7, 2013

Our US teams are located close by and I've just gotten home from my second stay at this property. I am a HH Gold traveller and like this property!

One word sums up their site: FRIENDLY

Everyone working there makes you feel they want you there from the front desk, to the workers in halls, to the restaurant team.

Big comfy beds, good selection of TV channels, it's had some attention and it shows.

Room Tip: Get a room overlooking the inside courtyard, far more quiet.
See more room tips
  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review, November 8, 2013
Dear S6blr,
Great to have you back for a second time this year. Thank you for the generous review of the hotel and the front desk staff. We hope to see you again very soon. Again, thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Columbia

Address: 5485 Twin Knolls Road, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Best Value Hotel in Columbia
#3 Romantic Hotel in Columbia
#5 Business Hotel in Columbia
#5 Family Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Columbia 3*
Number of rooms: 152
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel Columbia, an upscale suburban Maryland hotel in a park-like setting only 20 minutes from Baltimore's Inner Harbor. Our Columbia, MD hotel is ideal for for business or leisure travel to the Baltimore, Washington D.C. and Annapolis areas. Guest enjoy amenities that include a 24 hour business center, 24 hour fitness center, complementary WiFi and wired internet access. Start your day with our DoubleTree Breakfast Buffet and wrap it up with dinner and a drink at Morgan's Restaurant & Lounge, our on-site restaurant. And as always, your visit will be welcomed with our signature warm chocolate chip cookie. ... more   less 
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Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Hilton Columbia

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