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“Almost as nice as home” 5 of 5 stars
Review of DoubleTree by Hilton Columbia

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DoubleTree by Hilton Columbia
3.0 of 5 Hotel   |   5485 Twin Knolls Road, Columbia, MD 21045   |  
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Ranked #4 of 12 Hotels in Columbia
NC
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
“Almost as nice as home”
5 of 5 stars Reviewed October 5, 2012 via mobile

A+ all the way. Super clean! Friendly and helpful. Kids loved the warm cookies upon arrival. I enjoy a free morning paper delivery. I've stayed in a lot of places but this was by far the cleanest. Good value and convenient location. Was only there for 1her night passing through but would definetly stop again. Highly recommend this place.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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362 reviews from our community

Traveler rating
    200
    97
    34
    23
    8
See reviews for
91
71
34
121
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Uniontown, Ohio
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 10, 2012

Clean, clean, CLEAN! Spacious room, cozy bed, conveniently located. Delicious hot breakfast buffet. Special thanks to LES MORRIS, who graciously and generously resolved a problem. Special thanks also to ANGELA and MARIA in the restaurant, who were kind, attentive and careful to attend my dietary allergies. We will definitely return!

Room Tip: room 420, top floor at end of hall was quiet and private
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Savannah, Georgia
1 review
5 of 5 stars Reviewed September 3, 2012

My husband and I were traveling to the Columbia Area for a funeral service of a close family member. After looking on Trip Advisor we found the Doubletree and being so close to our families home we thought we would give them a try.

On the way up from Savannah we called the hotel and informed Barry at the front desk we were on our way up for the funeral a day early and were wondering if we could add an extra day to our reservation, within two minutes we had our new confirmation sent to our email.

Upon arriving at the hotel we were pleasantly surprised, the outside of the building looks a bit dated, but the newly renovated lobby was absolutely gorgeous. The very modern look gave the hotel a more sophisticated look. At check in we were welcomed by Marie, she expressed her sympathies for our loss and told us if there was anything we needed to let her know. I was very surprised by this because we just mentioned it in passing to Barry over the phone. As we entered our room we were welcomed by two chocolates on the bed, the sound of classical music playing from the radio, and a hand written card of condolences from the Doubletree Staff and a tin of their famous cookies.

During our stay, every single staff member from the housekeeping staff, to the front desk staff, to the restaurant staff that we encountered made us feel welcome and at home. The overall service, the quality of the rooms and the atmosphere of the hotel was outstanding. The Doubletree made a weekend that normally would be very difficult, more manageable. I highly recommend the Doubletree.

Room Tip: The rooms that overlook the atrium have no natural light and after sunset the room is very dim.
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  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Winchester, VA
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed August 26, 2012

We were in town for a concert, and had booked this hotel for a great price! Front desk clerk, Maire, was very friendly and helpful upon arrival! The warm cookie given to us at check-in was very good! Upon entering our King room, there was classical music playing, and the decor is "wow!" It's classy and executive feeling! And, most, importantly, CLEAN!! Very pleased!!

The only thing we had a problem with is the shuttle service to the nearby concert. They encourage it, so we signed up. We were told 11:00 pm is the final pick up time after the concert. Before signing up, we asked if it would still pick us up, if the concert didn't let out in time. We were told to call if that happened, and that we wouldn't be stranded. The driver told us 10:45 he would be at the stop. We told him, that there were a lot of people to be picked up, and he said he would make as many trips as needed to get us all back. Well, the concert wasn't over til 10:45. We were the first 2 at the stop, around 10:52pm. Then, at least 30 more people showed up. However, the driver never came!! Apparantly he didn't see anyone at 10:45, left, clocked out, and went home, leaving 30 to 40 people on a street corner for an hour, trying to call taxis!

If you drop off a certain number of people to a concert, you should bring that many people back, not zero people! And, if the hotel offers a shuttle service, then, the shuttle needs to be available for whenever a concert is over! No one wants to leave a concert before the encore!!

Bottom line, Excellent hotel!!! I would stay there again in a heartbeat, I just wouldn't trust the shuttle again!

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Gary_Gustafson, General Manager at DoubleTree by Hilton Columbia, responded to this review, August 29, 2012
I want to thank you for your kind words about our newly renovated hotel. We are proud of the way it turned out and are very happy you feel the same way. I want to apologize for the way we ran our shuttle service on the night you stayed. We made a mistake and we feel bad about it. We normally run our shuttle until 1 hour after concerts are finished and will never make this same mistake. I am very sorry we did not make your stay with us perfect. I hope that the next time you come to Columbia, you will stay with us again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goshen, New York
Top Contributor
136 reviews 136 reviews
48 hotel reviews
Reviews in 54 cities Reviews in 54 cities
114 helpful votes 114 helpful votes
5 of 5 stars Reviewed August 12, 2012

Nicely decorated hotel. We booked a junior suite and the room was very large and nicely furnished. Front desk was very helpful and extremely friendly. The bar area has a happy hour with reduced prices on drinks and food. They offer a very nice buffet breakfast. We high recommend this hotel. Will definitely repeat when in the area.

Room Tip: If you are looking for a larger room, book a junior suite. The rooms are very large.
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  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
Top Contributor
275 reviews 275 reviews
46 hotel reviews
Reviews in 114 cities Reviews in 114 cities
133 helpful votes 133 helpful votes
4 of 5 stars Reviewed July 20, 2012

We were visiting family in Columbia and this hotel was a good choice to stay. The value was very good.
The rooms are comfortable. A/C a little noisy. Our room overlooked the central lobby. This was good as there was no noise from the rock concert at the nearby Merriweather Post Pavilion.
The staff was helpful and friendly. The lounge and restaurant (for breakfast) were very good value with friendly staff as well.
The central lobby was a good place to meet with the family as we came and went.
All in all, a pleasant experience.

Room Tip: If there's a "loud" concert at the nearby Merriweather Post Pavilion, ask for a room o...
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  • Stayed July 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montagnola, Switzerland
Top Contributor
58 reviews 58 reviews
27 hotel reviews
Reviews in 39 cities Reviews in 39 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 17, 2012

We recently spent a long weekend at the Doubletree by Hilton and were pleased with every aspect of it. The property is a little secluded, and consequently quiet, but it is also handy to the freeways for easy access to Baltimore, Annapolis, and the Maryland suburbs of DC. The room was spacious, well maintained and well appointed, and the staff was friendly and solicitous The recent remodeling is evident throughout the hotel. The breakfast was quite good, although a little pricey for the buffet.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Columbia

Address: 5485 Twin Knolls Road, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Romantic Hotel in Columbia
#4 Business Hotel in Columbia
#5 Family Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — DoubleTree by Hilton Columbia 3*
Number of rooms: 152
Official Description (provided by the hotel):
The Doubletree by Hilton Hotel Columbia, an upscale suburban Maryland hotel in a park-like setting only 20 minutes from Baltimore's Inner Harbor. Our Columbia, MD hotel is ideal for for business or leisure travel to the Baltimore, Washington D.C. and Annapolis areas. Guest enjoy amenities that include a 24 hour business center, 24 hour fitness center, complementary WiFi and wired internet access. Start your day with our DoubleTree Breakfast Buffet and wrap it up with dinner and a drink at Morgan's Restaurant & Lounge, our on-site restaurant. And as always, your visit will be welcomed with our signature warm chocolate chip cookie. ... more   less 
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Also Known As:
Hilton Hotel Columbia
Columbia Hilton Hotel
Hilton Columbia

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