My wife and I placed an order online for some Bertucci's pizzas on Friday night so that we could pick them up after shopping at Wegman's across the street. Although the food was very tasty and hit the spot, it did not compare with the quality we experience when we dine in. The main issue is that the temperature of the food isn't ideal. We only live 5 minutes away from Bertucci's, and by the time we arrived home the food was lukewarm at best. There is something about receiving the food right from the brick oven...
Some positives:
+The first time you order online you receive a $10 coupon (if you spend $20).
+You can order up to 10 complimentary rolls (yum!!!) with your online order. We only received seven in total, but that is probably for the best...
+You can pay online or in the restaurant upon pick-up
+The carry-out attendant will show you your food before leaving the restaurant to ensure that it is what you expected.
Don't get me wrong; Bertucci's is still incredible. But if you have the option of dining in, choose it.
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