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Hampton Inn & Suites Columbia / South
2.5 of 5 Hotel   |   7045 Minstrel Way, Columbia, MD 21046   |  
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Yellow Ribbon Package
Ranked #1 of 12 Hotels in Columbia
Certificate of Excellence
GreenLeadersBronze level
willow Springs, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“me”
5 of 5 stars Reviewed September 19, 2013

The desk coverage was very polite and on point. They were able to direct us to places we needed to find. The breakfast was god and hot and the service was great. I slept quite soundly ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ

  • Stayed September 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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287 reviews from our community

Traveler rating
    207
    57
    14
    6
    3
See reviews for
87
42
24
94
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Chicago, Illinois
Level Contributor
225 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed September 17, 2013

Enjoyed our stay at this convenient hotel. We upgraded to a suite for a nominal amount and the extra space was worth it. The staff were friendly and nice to deal with. Housekeeping staff came to our room twice to replace pillows and declined our offer to tip him. Amazing!

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
392 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
5 of 5 stars Reviewed September 9, 2013 via mobile

I really like these new Hampton's and this location is no exception. Very clean and a great staff, especially the night desk guy who took good care of me when I was beat and arrived after midnight.

Nice fitness center and it seems like a good location.

Stayed September 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola
Level Contributor
37 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 9, 2013

Every time I`m in town I stay here. I really like the staff, always helpful and super friendly...and the rooms are big and very clean.... breakfast is very good as well...the fitness center is kept up and I haven't had a chance to check out the pool yet but I will in the future ;-)

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Asheville, North Carolina
Level Contributor
130 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed September 6, 2013

I have a wonderful suite with kitchen, sitting area, bedroom. It's like a small apartment. Can beat this deal. I also get free internet service, free parking, free breakfast. I paid twice as much for a tiny room in NYC with much less then I'm getting here. The front desk service is adequate. Don't think they understand what "quality restaurants" mean but that may be immaturity. It's okay because they were helpful in other ways. I would definitely return to this place.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Collinsville, Illinois
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 1, 2013

I stayed at the Hampton Inn South three weeks from June-August 2013. The staff is always friendly. The young man who provides the continental breakfast kept the busy dining area very clean, and the food area was clean and food never ran out.

There was an issue where I left a note at the front asking that my bed not be touched or made. Unfortunately, the message was not passed on to the maid. The hotel made it right with their 100% Satisfaction Guarantee. I returned home for a couple days and returned to the Hampton for the next week for my final workshop and to pleasantly find my room had upgraded. What a nice touch. When I made plans to stay an extra night Ian at the front desk was able to keep me in the same room rather than my having to room to another room for the extra night.

I would highly recommend this hotel for their excellent customer service.

Room Tip: Check hotel ratings from sources other than hotel websites. I stayed at another hotel in Columbia...
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Green Features: Hampton Inn South will change towels and bedding with guest requests, but to be environmentally friendly they only do so at guest request.
  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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La Quinta, California
Level Contributor
68 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed August 31, 2013

A new facility with very friendly staff. Unfortunately the housekeeping staff lets the rest down. Here for an eight night stay. After the first night I return at the end of the day to find my room had not been serviced; spoke with the desk attendant who was very apologetic and gave me the Hilton guarantee and comped that night. I return the next evening - room had not been vacuumed, cups and kleenex not replaced, ice bucket full of water. Once again an embarrassed staff apologized and called while I was there to get housekeeping to service the room. Well, you guessed it, I return tonight and the room had not been vacuumed, still no Kleenex and the water still in the ice bucket. A nice desk attendant has given me the card of the Assistant Manager to speak with. Lets just say I am not too hopeful!

  • Stayed August 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jeremy C, General Manager at Hampton Inn & Suites Columbia / South, responded to this review, April 30, 2015
Thank you for your feedback and for choosing our hotel. We’re sorry you encountered housekeeping problems. Dirty rooms are not typical at our hotel, and we appreciate that you brought this to our attention. We have discussed this with our staff and will make every effort to be sure our rooms meet the highest housekeeping standards. Please give us a second chance if you visit our area in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites Columbia / South

Address: 7045 Minstrel Way, Columbia, MD 21046
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 12 Hotels in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites Columbia / South 2.5*
Number of rooms: 124
Official Description (provided by the hotel):
Stay at the Hampton Inn & Suites Columbia/South hotel in Columbia, MD offering quality amenities, superior service and contemporary accommodations. Whether you're in the area for an extended stay or an overnight layover, feel at home at this Hampton hotel located only 15 miles from Baltimore Washington International Airport (BWI). This Hampton Inn & Suites hotel in Columbia, MD has 124 guest rooms and offers free WiFi, free hot breakfast, and parking. Be near popular Columbia, MD attractions including the Columbia Horse Center, Columbia Ice Rink, Golfing at Hobbit's Glen and Fairway Hills, Savage Mill Shopping Center and Terrapin Adventures. ... more   less 
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