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“Great stay!” 5 of 5 stars
Review of Homewood Suites by Hilton Columbia

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Homewood Suites by Hilton Columbia
3.0 of 5 Hotel   |   8320 Benson Dr, Columbia, MD 21045   |  
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Ranked #4 of 12 Hotels in Columbia
Certificate of Excellence 2014
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
“Great stay!”
5 of 5 stars Reviewed November 19, 2012 via mobile

We stayed in a king suite with our 2 kids (age 3 yrs and 2 months) while in town for a soccer tournament. The rate was awesome - less than we usually spend - and the room was very nice. It wasn't quite as big ad I expected, but we managed pretty well. Everything was very clean, the staff was nice, and the location was great - very close to some huge shopping and restaurant options! The only complaint I have is the timing for breakfast - they advertise that the hot breakfast is from 7-10am but both mornings we were there, we had to wait until almost 7:15 for the actual hot items to be available. It's nice to have it be fresh, but not so nice when we needed to he out the door by 7:10 to get to a game! The food itself was great, though. We would definitely consider staying here again!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NormanE45, General Manager at Homewood Suites by Hilton Columbia, responded to this review, November 20, 2012
Hello Ford Family,

It was a pleasure to have you stay with us and especially to give us such a great review on Trip Advisor.

I do apologize for the breakfast being late and sincerly hope it was the only time this has happened. I would hate to think we advertise something that is not true. Unfortunately for you it was late and again I apologize, but I am looking into it to ensure it does not happen again.

Also,we are looking forward to you returning to your home away from home!!

Sincerely,
Norman Eaton
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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361 reviews from our community

Traveler rating
    216
    98
    30
    12
    5
See reviews for
144
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100
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • Any
English first
Maryland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 15, 2012

This hotel is in a great location. Many restaurants to chose from that are in walking distance. The rooms are nice and clean with full size mini-kitchens. The hot breakfast that they are offer was very nice. The Hotel staff were also very friendly.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norfolk, Virginia
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed October 17, 2012

I have high expectations of Homewood Suites and this one fulfilled them all. The ONLY negative I can think of is that the 2 bedroom suite has a pretty small living room. Service was awesome and the room was immaculate. The maid went out of his/her way to ensure there was enough coffee for 3 people. I will stay again!

Room Tip: Got carried away...no real "room service" available, but all else was great!
See more room tips
  • Stayed October 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NormanE45, General Manager at Homewood Suites by Hilton Columbia, responded to this review, October 24, 2012
Dear travelVA98,

Thank you for your recent stay with us and we are happy that it was an enjoyable time for you. Also we wnt to thank you for posting such a positive response on Trip Advisor.
You are correct, our 2 bedroom suites does have a smaller living room area, but this is mostly so that the bedrooms can be a bit larger.

I wlll pass this review to our Housekeeping Manager so he can share with his staff. We all like to hear good news!

Thank you and we hope you come back to our home soon.

Sincerely,
NormanE
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Antonio, Texas
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 15, 2012

Two night stay for three business travelers. We received an enthusiastic welcome upon late arrival. Suite was clean, very comfortable. Lots of pillows without having to ask for extras. Staff was friendly and helpful. Buffets were tasty and plentiful. Location in a quiet cul-de-sac allowed quick walk across the street to Olive Garden, Applebee's, TGIF for additional food choices.

A fellow guest left a bagel in the toaster which created a fire alarm. Smoke filled the hallways, but the staff was quick to react, informing guests and setting up fans to remove smoke.

Convenience to BWI Airport is a plus. We will definitely make this our preferred stay when in the area on business again.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 1, 2012

Booked 3 suites for ourselves and other family members coming into the area on last minute basis. We honestly didn't know what to expect, since the rates seemed freakishly low. Reception was great, providing quick check-in. The 1BR suites are on par with, or better than, suites we've had at more than twice the price. (Doubletree, Embassy, for ex.)

Didn't really need kitchen, but it seemed well-equipped, and the ice-maker was appreciated. Large flatscreens in LR and BR, roomy bathroom (vanity/sink are separate, in BR area.) Amazing storage, which, again, we did not need, but anyone staying longer would be glad to have. Even the vanity area had drawers and cupboards for storage; this was a welcome change from the usual scenario where some of my cosmetics have to go back in my bag, or else on the floor. Grooming products from Bath & Body Works were a nice touch.

Our entire party enjoyed the breakfast offerings. The buffet is presented in a user-friendly, no-bottleneck traffic design, also an improvement over suite properties such as Residence Inn.

Our one complaint is that the bed did not seem like a true king. This might not be an issue for most people, but, at 6'8" tall, my husband doesn't sleep all that well with feet hanging off the foot of the bed ! Since it was only for 2 nights, not a big deal.

All in all, this hotel provides excellent value for the $$.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NormanE45, General Manager at Homewood Suites by Hilton Columbia, responded to this review, October 4, 2012
Dear mofongo,

Hope you are having a wonderful day!!

Thank you for your recent stay with us and most importantly giving us such a high rated review on Trip Advisor.

It really means alot to us and we will do our very best to maintain our guest loyalty. As for the king bed, i was informed that there are actually two sizes for the king bed. There is a larger king bed called the California king (i think that is what it is called). But being a tall man myself, I know what it is like to have your feet hanging over the bed. Not comfortable. :)

But overall, I really do appreciate you staying with us and being a senior contributor, the high rating is a plesant plus.

If you have not alreday, with the high volume of travel, please consider becoming a Hilton Honors reward member. The perks are really nice.

Sincerely,
Norman Eaton
General Manager

Booked 3 suites for ourselves and other family members coming into the area on last minute basis. We honestly didn't know what to expect, since the rates seemed freakishly low. Reception was great, providing quick check-in. The 1BR suites are on par with, or better than, suites we've had at more than twice the price. (Doubletree, Embassy, for ex.)

Didn't really need kitchen, but it seemed well-equipped, and the ice-maker was appreciated. Large flatscreens in LR and BR, roomy bathroom (vanity/sink are separate, in BR area.) Amazing storage, which, again, we did not need, but anyone staying longer would be glad to have. Even the vanity area had drawers and cupboards for storage; this was a welcome change from the usual scenario where some of my cosmetics have to go back in my bag, or else on the floor. Grooming products from Bath & Body Works were a nice touch.

Our entire party enjoyed the breakfast offerings. The buffet is presented in a user-friendly, no-bottleneck traffic design, also an improvement over suite properties such as Residence Inn.

Our one complaint is that the bed did not seem like a true king. This might not be an issue for most people, but, at 6'8" tall, my husband doesn't sleep all that well with feet hanging off the foot of the bed ! Since it was only for 2 nights, not a big deal.

All in all, this hotel provides excellent value for the $$
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Top Contributor
101 reviews 101 reviews
35 hotel reviews
Reviews in 59 cities Reviews in 59 cities
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed September 23, 2012 via mobile

Stayed in a two bedroom suite for two nights. Quite convenient to BWI. Very clean, comfortable beds. Kitchen area small but very functional. Many restaurants across the street for dining. The breakfasts are the best we have experienced in this type of hotel. The hot food was plentiful and kept hot. The pans were filled frequently. There was a good selection of fruit, cereals, waffles etc. Coffee was hot and abundant. Clearly Homewood Suites was not just giving a token breakfast. The servers were very pleasant and helpful. They seemed to enjoy working here. Would certainly come again when we are in the Baltimore area.

Stayed September 2012, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NormanE45, General Manager at Homewood Suites by Hilton Columbia, responded to this review, September 28, 2012
Dear RMHBJH,

Thank you for your recent stay with us and your positive review on Trip Advisor. I did notice that you are a senior contributor on Trip Advisor and that must mean that you travel often.

We are so glad that your travels brought you this way and hope you return home (back to us) soon.

Sincerely,
Norman Eaton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ohio
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed September 21, 2012

We stayed at this hotel for 3 nights and enjoyed everything! The breakfast and evening buffets were great. This is the first place we've ever stayed that actually kept the trays full and the food hot for the entire time the buffets were open. Our rooms were very clean as was the rest of the hotel. We had a two bedroom suite (for 5 people) and it was very spacious and comfortable. The kitchen was a definite plus. During our stay, the only sounds we heard were from the people above us dropping something on the floor. The hotel was very quite. There are plenty of places to eat within walking distance, and a mall across the road with a huge Costco. The people that work at this hotel were extremely helpful and always had a smile on their face. This hotel is close to Fort Meade and has access to all the major highways. Would definitely recommend this place to anyone!

  • Stayed September 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NormanE45, General Manager at Homewood Suites by Hilton Columbia, responded to this review, September 28, 2012
Dear Blossomjt,

Thank you for your recent stay with us. By you staying 3 nights, you were able to get a good feel for our hotel and am glad we passed the test :)

It means a lot, especially with such a great review on Trip Advisor.

I hope you continue to have great experiences during your travels with the Hilton Brand of Hotels. AND, if you are ever in the Columbia, Maryland area again, please remember your family here at Homewood.

Take care fo yourself and your family.

Sincerely,
Norman Eaton
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Homewood Suites by Hilton Columbia

Address: 8320 Benson Dr, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Columbia
#4 Business Hotel in Columbia
#5 Romantic Hotel in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Homewood Suites by Hilton Columbia 3*
Number of rooms: 150
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Also Known As:
Homewood Suites By Hilton Columbia Hotel Columbia
Homewood Suites Columbia
Hilton Columbia
Homewood Columbia
Columbia Homewood Suites
Columbia Hilton

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