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Homewood Suites by Hilton Columbia: Traveler Reviews

3.0 of 5
8320 Benson Dr, Columbia, MD 21045
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Homewood Suites by Hilton Columbia
Ranked #5 of 12 hotels in Columbia
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142 reviews from our community

    Trip type
Traveler rating
    81
    44
    10
    6
    1
Date Rating
Virginia Beach, Virginia
Top Contributor
95 reviews 95 reviews
79 hotel reviews
Reviews in 61 cities Reviews in 61 cities
162 helpful votes 162 helpful votes
“Good long term choice”
4 of 5 stars Reviewed February 17, 2012

I just spent over 2 months at this place and really like it. The rooms are almost like small apartments. Here are some good points:
-The rooms are quite nice and well maintained. All the furniture and furnishings seem pretty new.
-The bed is very comfortable.
-Both the bedroom and living room each have their own nice big flat screen TV.
-Each room has a real kitchen with full size fridge (but no oven).
-The staff is good for the most part, although not the most professional at times.
-The free breakfast is pretty good with different hot choices each day, and the free dinner Mon-Thurs is also reasonably good.
-The maid service is also pretty decent.


A few negatives to note:
-A few weeks ago there was about a dozen cars vandalized in the back. For whatever reason this place has no cameras around the perimeter, so avoid parking in the back if possible.
-The quality of the dinners has gone steadily down over time. I stayed here about a year ago and it was very good, but now it is much cheaper choices and lower quality ingredients. It is still edible most nights, but occasionally it is so bad that I go down the street to TGIF instead.
-The walls are very thin, so if you have 'active' neighbors you will hear every detail. (at times this might be considered by some as a positive)
-While the TV's are really nice, the choice of TV channels is horrible.
-The elevators suck...they are really slow.

So while this place has a few bad points, it really is very good overall. I will definitely stay here again in the future.

One last piece of advice: Some rooms are much smaller than others, so if you get one with a bedroom that barely fits the bed, ask to move to something bigger.

Room Tip: Some rooms are much smaller than others, so if you get one with a bedroom that barely fits the bed...
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  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Smithtown, New York
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
12 helpful votes 12 helpful votes
“Nice hotel , good location”
4 of 5 stars Reviewed February 15, 2012

It was a nice, clean hotel. The kitchenette was clean and the bed was comfortable. The breakfast the next day was good ~ waffles, yogurt, cereal, friut etc.. Nice to be able to grab something to eat and go. The hotel staff was very friendly and helpful. the location was convenient to the highway so it was easy to get around. Close to Arundel Mall about 15 minutes away.

  • Stayed January 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Maureen M about Homewood Suites by Hilton Columbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
1 review
“Excellent Service”
5 of 5 stars Reviewed February 14, 2012

I held a living memorial service at this venue last October and Ms. Julia Mattis, Sales Director handled all the many details wonderfully. She was gracious, kind, creative and went out of her way to ensure everything was just as we hoped....Ms. Mattis's efforts surpassed our greatest expectations. She is a lovely woman, who personally welcomes all her guests and knows many by name. Ms. Mattis certainly goes the extra mile to ensure visits are comfortable and enjoyable. She goes out of her way to make everyone feel special and welcome. We have high expectations and this hotel always delivers. We arrange for our family and friends to stay at this particular locations whenever they visit. Frequently, we spend the weekend at this hotel just to get away from it all. It is clean, comfortable and well appointed. Ms. Mattis sees to the many extra details that make the visits extra special. Thanks Ms. Mattis for all that you do--- we think you deserve a promotion!

Room Tip: May wish to stay away from the basketball courts if dribbling is a bother to you.
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  • Stayed October 2011, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Lauderdale, Florida
Senior Contributor
25 reviews 25 reviews
4 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
“Excellent Service”
5 of 5 stars Reviewed February 13, 2012

Great for seminars or workshops. Very nice staff who gave excellent customer service. Clean rooms. Wifi service. State of the art fitness facility. Business center with computers and printers. Wonderful (free) breakfast buffet. Four-five chain restaurants conveniently located within walking distance (right acrosse the street) who also deliver. Hotel is located in a pretty area, off the main road. I was more than pleased with my stay at this hotel.

  • Stayed November 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask Tropicgrl about Homewood Suites by Hilton Columbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Top Contributor
103 reviews 103 reviews
26 hotel reviews
Reviews in 26 cities Reviews in 26 cities
48 helpful votes 48 helpful votes
“Clear why it's so highly regarded in Columbia”
4 of 5 stars Reviewed February 7, 2012 via mobile

So close to an excellent 5 point rating! Only thing that took away was the fact that some of our dishes in our suite had old bits of food on them like they hadn't been thoroughly washed. Other than that, this hotel had everything we were looking for. Very comfortable, quiet, and clean with no big issues. Great front desk service who greeted us well on both our consecutive stays. Location is okay with things in the area, but we were already very familiar with Columbia so no need for us to worry about what was in the vicinity.

If you choose to stay here, you won't regret it! We were absolutely pleased and satisfied with our stay!

  • Stayed February 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Homewood Suites by Hilton Columbia

Also Known As:
Homewood Suites By Hilton Columbia Hotel
Homewood Suites By Hilton Columbia Hotel Columbia
Homewood Suites Columbia
Homewood Columbia
Hilton Columbia
Columbia Homewood
Columbia Homewood Suites
Columbia Hilton
Address: 8320 Benson Dr, Columbia, MD 21045
Phone Number:
Region: United States > Maryland > Columbia
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotels in Columbia
#6 Business Hotels in Columbia
Price Range: $$
Hotel Class:3 star (3*)
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