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“Stay away from breakfast!” 4 of 5 stars
Review of Hilton Garden Inn Columbia

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Hilton Garden Inn Columbia
3.0 of 5 Hotel   |   8241 Snowden River Parkway, Columbia, MD 21045   |  
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Ranked #8 of 12 Hotels in Columbia
Boston
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Stay away from breakfast!”
4 of 5 stars Reviewed July 28, 2013 via mobile

Stayed ovetnight after baseball game and selected B&B package. The "restaraunt" was woefully understaffed both for waitstaff and the kitchen. None of our ordered meals came at the same time; almost everything ran out (orange juice, coffee, hot water for tea, milk; oatmeal; all the precooked items). Of course, the waitstaff started clearing up exactly at closing time so heaven forbid you needed something for your meal received 5 minutes prior to closing because it took them 25 minutes to take your order. Save your money and go elsewhere.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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210 reviews from our community

Traveler rating
    81
    65
    36
    17
    11
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
A TripAdvisor Member
4 of 5 stars Reviewed July 25, 2013

It was a good lacation. Service was agreeable as well. Will return if the need arises. The breakfast period to 11am was something I did not find acceptable. Iswould prefer the flexibility to order breakfast throughout the day, if so deemed needed. Arrival at 11:05 to obtain breakfast and was turned away unsatisfied. I though we could have been accomodated, but it didn't appear to be a willing option. That was the only blip to an agreeable stay.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Vienna, United States
1 review
5 of 5 stars Reviewed July 25, 2013

The day we left the hotel, my wife forgot her handbag in the dinning place. We did not realize until we came back home, which is in Vienna, WV. We called the hotel and got immediately conformed the bag was in the care of the front desk. The staff sent the bag the next day to our house via FedEx. There are many credit cards, company ID plus car, house and work place keys and if get lost, that will be a big trouble for us. But, thanks to the staffs there with great integrity, honesty and helpness. We felt really greetful to stay in such a good place with such good staffs. Thanks a lt!!!

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, Bermuda
Senior Contributor
23 reviews 23 reviews
19 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 30, 2013

I stayed here with my family while attending a relative's wedding. The check-in was very efficient and the front desk staff very helpful and friendly throughout the entire stay.
The room was very spacious and clean. The bed was very comfortable with soft pillows. There the convenience of a coffee/tea maker (which I made use of), a microwave and fridge in the room. Only flaw was the fridge froze my watermelon cubes until i adjusted the temperature. There are ice and soft drink machines on every floor.
There is a large flat screen LG television with a good selection of channels (spanish channels too) as well as being able to check your account. They offer a good selection of in-room movies including adult titles (which can be blocked for minors) including G/L titles (welcoming diversity).
In the lobby the breakfast room was bright and spacious and the food offerings were very good, freshly prepared, a good selection of options and quite tasty. The service staff were very attentive.
There is a bar in the dining area with a small but good selection of drinks, great for winding down after a day of meetings and they have a wide screen tv for catching a game.
The gym/pool area was very clean, bright and airy. There are free weights and treadmills available in the gym with a good supply of clean towels and a water cooler.
The pool is a nice size and has a whirlpool tub. They even have a lift for elderly or handicapped persons. There is no life guard but they have emergency equipment available for use. There is a clear posting of the rules.
They have a clean guest laundromat on the ground floor and cleaning supplies can be gotten from the market next to the front desk.
The small business center is very convenient. They have a small conference hall available too.
The high ceiling lobby is good for relaxing and has a fireplace dividing the seating which would most likely be very comfortable in the winter.
The hotel has a gas/convenience station next door and a McDonald's across the street with a Subway and a couple other restaurants within a short walk. There is a town center just down the hill and downtown Baltimore and Arundel Mills Mall are a short drive away.
Overall my family and I enjoyed our stay here and would do again on another visit to the area. I was told that they are about to start renovations to update the facility, I look forward to seeing the improvements.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Richmond, United States
1 review
4 of 5 stars Reviewed June 26, 2013

Was able to secure a very early check-in without any problems. Staff was courteous and efficient. Room was very quiet. Very nice considering we were only there for a one night stay but would definitely stay additional nights once the opportunity arises. Just wish their pillows weren't so soft and more of them.

  • Stayed June 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Lebanon, United States
1 review
2 of 5 stars Reviewed June 21, 2013

Stay was very frustrating and removed much of the enjoyment or our mini vacation on Father's Day. My guaranteed room was not available. I was sent to someone else's room at 11:30 PM. Upsetting them and me. My reassigned room keys were constantly deactivated. The beds in my room were not what I had contracted for. It was difficult to obtain a refund. I still do not have check as promised. I travel frequently and this leisure trip pleasure was greatly reuced due to this Hotel's management.

  • Stayed June 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

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Wilmington, United States
1 review
5 of 5 stars Reviewed June 2, 2013

Stayed overnight at the Columbia Hilton Garden Inn. I had a very good experience. The checkin process was quick and the staff were very professional. The room was clean and spacious. I highly recommend this hotel.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbia

Address: 8241 Snowden River Parkway, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Columbia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Columbia 3*
Number of rooms: 98
Reservation Options:
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Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Columbia Hilton Garden Inn
Hilton Columbia

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