This property is not new, but my room was mostly clean and updated. Very nice staff, and a good location for my business needs. In-room Wifi worked great which was essential to me. Room temperature control worked well and wasn't too noisy. Room was nicely sized and appointed. Bed was comfy, and my top-floor corner room was quiet. I liked the mini-fridge. I appreciated the small specialty drink samples and cookies on the check-in counter. The happy hour seemed very popular, and breakfast was made-to-order.
Just a few glitches: 1. The fire alarm went off in the middle of the first night there. It was a false alarm, and I understand this has happened before at this hotel. If I were the manager, I would do *everything* to solve this technical issue. We did receive a "Sorry for any inconvenience..." letter under our doors, so okay, they apologized. 2. My corporate Travel Agent stated that they had negotiated breakfast to be included in my rate, but that turned out not to be the case. If breakfast is important to you, you might call ahead. 3. My bed had someone elses' hairs in it (about 3 long black hairs, whereas I have short blond hair), and the bathroom wall (around the toilet) had some nasty spots... I would think they would use wallpaper that can be effectively cleaned. 4. The hair dryer in my bathroom had a switch that must be held in continuously for the dryer to work - this aggravated my carpal tunnel but that is minor.
All in all it was pretty good for this area, and I would probably stay again.
Top floor facing the pond is quietest.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.