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Hilton Garden Inn Columbia: Traveler Reviews

3.0 of 5
8241 Snowden River Parkway, Columbia, MD 21045
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Hilton Garden Inn Columbia
Ranked #8 of 12 hotels in Columbia
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87 reviews from our community

    Trip type
Traveler rating
    34
    23
    17
    9
    4
Date Rating
New York City, New York
Top Contributor
69 reviews 69 reviews
3 hotel reviews
Reviews in 26 cities Reviews in 26 cities
27 helpful votes 27 helpful votes
“Stay here”
5 of 5 stars Reviewed November 18, 2012

This was a very clean place. very accommodating staff. A quiet place, great breakfast included. well located. Really a find. I stayed two days, my friends three . I have never been in Columbia Maryland before, we visited an old friend, found this place online. (actually my wife did) We all had pleasant stays.
Jeremy T

  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
97 reviews 97 reviews
29 hotel reviews
Reviews in 57 cities Reviews in 57 cities
28 helpful votes 28 helpful votes
“No surprises...the same in every city...a good thing!”
4 of 5 stars Reviewed November 14, 2012

Love my Hilton points! HGI is the same in every city...you know what you are getting which is dependable and a good thing. This location is convenient...not too far off of Rt. 95. Complimentary coffee & Tea were off to the side of the check in desk, cookies were waiting on the counter...and also on the check in counter was a small sample of a specialty drink from the bar...I like that! These little touches are appreciated after the long travel & traffic! I Thought the drink sample from the bar was a nice marketing idea for the bar too! The rooms were comfy and clean...mini fridge, coffee pot, and microwave. Flat screen TV in a cupboard...which you could NOT see if sitting at the desk...TV did not pull out and swivel like other locations. One thing I did not like was, I heard talking and the TV from the room next door. Walls were a bit thin. There are a couple restaurants close by but you pretty much have to get in your car to do things. Not much in walking distance. I have stayed here a few times for business travel and it works out fine. I just prefer a hotel in walking distance to more stuff...I am in my car too much and when I get to the hotel I hate to get back in it! Overall, I do recommend.

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Senior Contributor
30 reviews 30 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
“Best in terms of value that I have ever stayed at ! Two thumbs way up”
5 of 5 stars Reviewed November 12, 2012

Clean rooms and everything is nice and convenient.

Didn't notice it until we the last day but the couches and chairs in the common areas on thee main floor have some rips and tears.
Really the only eyesore in the whole place

Very friendly and professional staff


Great snacks

Food was awesome (the cook, big black guy, is super nice and cooks up some good chow !)

Service was the very best of any hotel that i have ever stayed at
Each and everyone of the ladies and gents who work in the kitchen/bar/dining area deserve a real pat on the back. You never have to ask for a drink or anything, they are always there before you can even have to ask.
All of them are friendly and greet you with a smile.
Wish I got all their names but there was Tracy and a younger black girl
and young red haired German girl. They were all so nice and are the most attentive and hard working staff I have ever had the pleasure of being around.


Maintenance guy is also friendly but i do think it strange to see him delivering meals to the table sometimes (one minute he has a wrench or a mop, the next minute he is brining you a plate of bacon and eggs LOL !)

Next time I am in the area I will be sure and stay here and nowhere else

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“Good value”
4 of 5 stars Reviewed November 5, 2012

Room was clean and well appointed.maid service good. Breakfast had large menu and was a good value. Other food opportunities nearby. The location is convenient to all of Columbia. This is good value particularly with their low weekend rates. One suggestion is that they install treads in the tub as it was very slippery.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
52 reviews 52 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
“Where was the apology????”
3 of 5 stars Reviewed September 11, 2012 via mobile

Good hotel except that the fire alarm went off several times one night. Did not look like the staff on duty really knew what to do.... Had her head down on the computer while guests were walking around confused as to what was happening. There could have been someone letting people know that it was a false alarm and apologizing. Had it been a real fire, would there have only been one staff person around??? After we went back to our room the alarm went off a few more times and then the light continued to flash inside our room for quite some time. The next morning the very least there could have been a sign with an apology but nothing was acknowledged. Pretty poor handling of this situation. I shudder to think what if there was a real fire???

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask Singusa about Hilton Garden Inn Columbia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George P, Manager at Hilton Garden Inn Columbia, responded to this review
September 17, 2012
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay and if you were given any impression that our...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Columbia

Also Known As:
Hilton Garden Inn Columbia Hotel Columbia
Hilton Garden Inn Columbia Hotel
Columbia Hilton Garden Inn
Hilton Columbia
Columbia Hilton
Address: 8241 Snowden River Parkway, Columbia, MD 21045
Phone Number:
Region: United States > Maryland > Columbia
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotels in Columbia
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Columbia
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