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Extended Stay America - Columbia - Columbia Corporate Park
2.5 of 5 Hotel   |   8890 Stanford Boulevard, Columbia, MD 21045   |  
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Ranked #12 of 12 Hotels in Columbia
Naugatuck, Connecticut
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
“Worst everr”
1 of 5 stars Reviewed 1 week ago

I learned my lesson, book in a real hotel next time. I payed for the clean plus package and never got housekeeping during my stay, told the front desk, they left a note but still nothing. The room is absolutely disgusting and smells bed sheets and pillows are old and not comfy, they even have black marks on them, possibly iron burns. Bottom line just go to a real hotel not this crapy type of hotels.

Stayed May 2015, traveled on business
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9 reviews from our community

Traveler rating
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    4
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    2.5 of 5 stars
  • Value
    2 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Baltimore, Maryland
Contributor
20 reviews 20 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Upon arrival to the hotel I was impressed by the lobby and dining area. The customer service was great upon checking in at the hotel.

As I made my way down to my room, I could smell cigarette smoke in the hallway. Once I opened the door to my room I was met with the powerful smell of cigarette smoke. I am not sure if it was a stale smoke smell from the previous guest, or if it was from a neighboring room. The smell was so bad that I had to leave my clothes in the car because they were starting to smell like smoke. This was for the entire stay.

Smokers may enjoy the accommodations, but non-smokers, beware.

The room wasn't very clean either. There were stains on the sticky carpet and the sofa was also sticky. The kitchen area was okay and the bathroom wasn't very clean either. Housekeeping only cleans rooms once a week, but towels and other accessories are available at the front desk upon request. I was very disappointed by the room and hotel overall. I do not recommend this hotel!

Room Tip: Choose a room closer to front desk/lobby area. That area didn't smell like cigarette smoke.
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  • Stayed April 2015, traveled solo
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Service
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Crofton, Maryland
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 9, 2015

This hotel is great as an alternative to traditional apartment living. I started living at ESA after selling my townhouse due to relocation for a new job. At ESA there is no security deposit and you have a month-to-month lease alternative. This location is in a corporate office park and has an outside pool. The staff is very nice and remembers me by name. They recently purchased new mattresses for all of the rooms.

  • Stayed March 2015, traveled solo
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Athens, Georgia
1 review
3 of 5 stars Reviewed February 23, 2015

Vickie has been very helpful. If you are going to stay in the area for awhile, then this a decent place. There are a good bit of restaurants in the area. the only big problem I have seen was the snow this weekend. As of today you still can't walk across the parking lot. All of the other near by hotels have cleaned the side walks and parking lot off.

  • Stayed February 2015, traveled on business
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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1 review
1 of 5 stars Reviewed February 17, 2015

Rooms were assigned to multiple guest and the front desk staff were not even apologetic. We opened the first assigned room and there were people already there. Once we got to the second room, someone else opened it and said that they had been assigned that room.
Twice in 10 minutes!!!!!

  • Stayed February 2015
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Manager_11525, Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, March 5, 2015
Your review for our hotel was recently brought to my attention. I am so disappointed that you were checked into rooms that were already occupied. Please accept my apology. To make sure this doesn't happen again, I have spoken with the guest service representative working that evening. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. If you would like to discuss this further, please do not hesitate to contact me at ccc@extendedstay.com. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.
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2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 9, 2014

the hotel is nice and in a great location however there was no heat on such a cold night. The front desk told me there was nothing they could do because maintenance would not be in for another day. If I was staying longer than an evening I would have requested to see a manager but I just checked out.

  • Stayed November 2014
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, November 28, 2014
I want to thank you for posting a review of our hotel. I am glad that you enjoyed our location during your stay with us. Still, I apologize that the heat in your room was not working properly. I will be working with our maintenance staff to ensure this issue is resolved. Thank you for bringing this to our attention. We hope that you will stay at our hotel, or any of our other brand locations in the future.
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Cumberland, Maryland
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed August 10, 2014 via mobile

For the money, you can do better! On the pro side, the common areas were well kept. Be careful if you use the luggage carts, they also use them to haul the trash around. Nothing is more appealing then the thought of touching something they have been using as a trash bin minutes before! When they say grab & go breakfast, they mean when they first put it out you better grab it. We asked, the only thing they refill is the coffee. You want a muffin or a breakfast bar it ain't gonna happen once they are gone. Again, for the money you can do better. The pillows were the size of travel pillows and there were only 2 per bed. The unit had a sofa bed but no linens - you have to ask and it takes forever to get them.The suites have a full kitchen BUT no accessories. A stove doesn't do you much good unless you have pan to cook with or a plate and silverware. When I questioned Samera, the rude front desk person, we were told you have to ask for them. We had relatives staying in the room next to us and they had a fully stocked kitchen they didn't ask for. Samera didn't know how to answer that one and informed us she didn't work here. Yep, name tag on and she didn't work there! Also, if you have a promotion discount good luck getting the discount. We were told we would get it at check out. Samera told me she gave my promotion to another guest and didn't think she could also give it to me. She finally gave me the discount -in cash -then asked me for the money back they would send me a check. Sorry....I took the money and ran....I will never stay at this property again!

Stayed August 2014, traveled with family
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Additional Information about Extended Stay America - Columbia - Columbia Corporate Park

Address: 8890 Stanford Boulevard, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 12 Hotels in Columbia
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Corporate Park 2.5*
Number of rooms: 137
Reservation Options:
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Also Known As:
Extended Stay Deluxe Columbia - Columbia Corporate Park Hotel Columbia
Columbia Extended Stay
Extended Stay Columbia

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