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“amazing studio stay” 5 of 5 stars
Review of Extended Stay America - Columbia - Columbia Corporate Park

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Extended Stay America - Columbia - Columbia Corporate Park
2.5 of 5 Hotel   |   8890 Stanford Boulevard, Columbia, MD 21045   |  
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Ranked #12 of 12 hotels in Columbia
Princeton, New Jersey
1 review
1 helpful vote 1 helpful vote
“amazing studio stay”
5 of 5 stars Reviewed April 6, 2013

It hardly looked like a studio space because the designer at Extended Stay America at Columbia Corporate Park, Columbia, MD, brilliant laid out the functional spaces -- kitchen, bedroom, TV viewing room and bath/dressing room separately in an "L" design. The effect was to transform the "studio"(the French call it a "pied a terre"--big enough for one foot on the ground)--into a spacious hotel room.

A king sized bed dominated the pleasantly sunny bedroom. Windows, wrapped around the exterior wall of the room, opened onto the smart landscaping Columbia Corporate Park is noted for. The kitchenette was clean and tiny and amply stocked for light dining.

Kudos to the technology of the hotel. The WiFy responded to my touch, heating was perfectly regulated and with a small nudge the TV faced my bed at night and the sitting room recliner during the day.

I was greeted warmly by Vicki on my arrival and spent the rest of the afternoon relaxing in my studio, surrounded my every amenity I could want for well under ninety dollars. You can't do much better than this on the road today.

Room Tip: Take a chance with Extended Stay America
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, April 7, 2013
Thank you for such a glowing review of our hotel. I was so pleased to see that the staff went above and beyond to make you feel right at home. We look forward to seeing you in the future as you visit Columbia, MD.
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30 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Bluffton, South Carolina
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed March 10, 2013

We enjoyed our stay at Extended Stay America, Columbia Corporate Park Feb, 2013. The staff, especially Michele, were friendly and helpful and seemed interested in how our visit was going and if we needed anything. The hotel was quiet and clean, for the most part. The carpet and furniture and the shower is in need of updating and cleaning, but inspectors came around taking measurements in preparation for renovations. We were happy to hear that, since the lounge chair really had that "homey" look--as if it came from Frazier's dad on TV. The shower and tub did not look clean. It looked as if someone had begun to clean the soap scum and abandoned the idea. There was a rusty "trough" in the center of the tub where the water pooled. This slanting toward center made it tricky to turn around. I almost fell a couple of times. We did not mind that there was no housekeeping, since we prefer not to have intrusions while we are in a hotel. There were ample towels and washcloths and we were able to get clean sets at the front desk when needed.There appeared to be too much furniture which made it difficult to pass someone sitting in the lounge chair to get to the bed area. The TV could not be seen from the table--would have been better to place it on the wall where they had the lounge chair and it could be seen from anywhere in the room. If they update the rooms and clean or replace the shower and furniture, we would stay again.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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PropertyManager28, Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, March 13, 2013
Thank you for your review on your recent stay at our property. I was glad to hear that for the most part you enjoyed your stay. We look forward to our update to the property and for you to return to check out our refresh especially to the bathrooms
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Baton Rouge
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 14, 2013

One of my employees spent two months here in the fall of 2012. I decided to give it a try based on his recommendation. I ended up here for 8 days and can tell you that the staff was courteous and helpful. They spoke cheerfully upon my daily return and were earnestly interested if everything was OK with my stay. In particular, Missy & Chris, were extremely accomodating throughout my stay.

The actual property could use some updating and the defered maintenance is a factor. I had problems with the HVAC system on a couple of occasions. I recognize that the caliber of this property is not a top drawer hotel and thus my expectations were less than what I would normally expect. The staff has no control over facility maintenance however their enthusiastic attitude did much to make my stay a pleasant one.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, January 21, 2013
Thank you so much for your recent review on our property. I was please to see that the customer service you experienced help you to enjoy your stay. We look forward to working with you and your company in the future.
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Hyattsville, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 18, 2012

I have stayed here in the past and was very reluctant to stay again but I decided to give this hotel another chance because I was told that they were under new management. The hotel was very clean. It was very peaceful and the staff was great. The gsr Katherine was wonderful and friendly. The general manager was very helpful as well. I would recommend this hotel to my other co-workers as well as family members. Keep up the good work.
Thank You

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, December 21, 2012
It was very kind of you to for take the time to publish such a positive review of your stay with us. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future.
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Orlando, Florida
Top Contributor
110 reviews 110 reviews
56 hotel reviews
Reviews in 54 cities Reviews in 54 cities
64 helpful votes 64 helpful votes
1 of 5 stars Reviewed November 13, 2012

From the reception area and the hallways, you would like that this is a nice hotel. Well looks are deceiving. Nothing deluxe about this hotel. The electronic door lock card only works one in every ten insertions - same with replacement card. The bath tub was dirty and the clothes closet was full of crumpled newspapers. Bed linens are cheap, cheap, cheap and worn. The design of the studio rooms is poor - the work desk is located such that your head is about 3 ft from a cheap noisy refrigerator. No place to store the kitchen garbage bin under the sink, you have to leave it in the open. I can hear every footstep the occupant of the room overhead of me makes. Finally, and this is a first for me, I was ordered to "come straight down to the front desk" when I arrived back from work on the first day of my stay as they claimed I had only paid for one nights stay. No apology offered, even when pressed for one, when they reluctantly produced the paperwork which clearly showed five days.

Room Tip: If you have to stay here, get room on uppermost floor so that there is no occupant above you.
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, November 27, 2012
Thank you for taking the time to write a review of your stay. The cleanliness and lock issues you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I will be reviewing these items with the team. We continually work to improve our hotel, so I really appreciate your feedback. If you would like to discuss this further, please do not hesitate to contact me at @ 410-872-2994. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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In PA
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 18, 2012

We booked this hotel online for 1 week. We are relocating to MD and we were hoping to stay in an extended stay so we would have the option to cook our own meals and not eat out all the time. Unfortunately my husband arrived the night before me and said the hotel seemed "nice", but the bathrooms were dirty. We thought maybe they would clean the room the next day.
I checked in with my daughter the following afternoon and saw just how disgusting these rooms really were. The floors were dirty (carpet had stains, crumbs, and lint), the chairs in the kitchen were so stained/dirty that I saw my husband had put a plastic bag on the seat just to sit down, the closet had a pillow on the dirty floor and when I moved the pillow there was a pink ribbon on the floor (clearly not cleaned or moved since the last person), bathroom mirror was filthy, and shower had hair on the walls and floor. My husband had mentioned the hairs next to the tub that we assumed would be cleaned before I arrived, but apparently the rooms are only cleaned once a week during your stay. I would have thought they would have been cleaned BEFORE our stay as well! I went to the front desk and asked how often the rooms are cleaned. She notified me of this once a week policy. I told her we thought every day (not a big deal), but my husband had noted the dirty room/hair on bathroom floor when he arrived the night before. Could it be cleaned? She told me our room was scheduled to be cleaned tomorrow. NO WAY WAS I SLEEPING IN THE DIRTY ROOM - WHO KNOWS ABOUT THE SHEETS,ETC. Had they offered to clean it it might have been a different story, but they didnt care that a guest was upset about a dirty room. I asked about charges if we checked out early and they did not charge extra. We checked out minutes later. There is a comfort suites 5 minutes away - clean rooms and hot breakfast for about the same price. They also have an indoor pool if it matters. Just dont stay here. The staff was pleasant, but clearly dont care (or know all too well) about their dirty hotel. Stay away... unless you like filth. Just took a few pics - should have taken more - especially the kitchen chairs and more "stuff" on the unvacuumed floor

Room Tip: Find another hotel
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, September 24, 2012
I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one. Please do not hesitate to contact me directly if I can offer any further assistance. Thank you again and we look forward to serving you more favorably in the future.
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Buffalo, New York
1 review
4 of 5 stars Reviewed August 2, 2012

Hotel was clean and well maintained. Staff was extremely friendly and welcoming. Had to extend trip for a day and was happy to return. Had a pleasant and enjoyable stay, hotel stays quiet with plenty of food and entertainment within walking distance.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, August 6, 2012
Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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Additional Information about Extended Stay America - Columbia - Columbia Corporate Park

Also Known As:
Extended Stay Deluxe Columbia - Columbia Corporate Park Hotel
Extended Stay Deluxe Columbia - Columbia Corporate Park Hotel Columbia
Columbia Extended Stay
Extended Stay Columbia
Address: 8890 Stanford Boulevard, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 12 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Corporate Park 2.5*
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