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Extended Stay America - Columbia - Columbia Corporate Park: Traveler Reviews

2.5 of 5
8890 Stanford Boulevard, Columbia, MD 21045
Hotel amenities
Extended Stay America - Columbia - Columbia Corporate Park
Ranked #12 of 12 hotels in Columbia
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24 reviews from our community

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Date Rating
Baton Rouge
1 review
“Extremely accomodating”
5 of 5 stars Reviewed January 14, 2013

One of my employees spent two months here in the fall of 2012. I decided to give it a try based on his recommendation. I ended up here for 8 days and can tell you that the staff was courteous and helpful. They spoke cheerfully upon my daily return and were earnestly interested if everything was OK with my stay. In particular, Missy & Chris, were extremely accomodating throughout my stay.

The actual property could use some updating and the defered maintenance is a factor. I had problems with the HVAC system on a couple of occasions. I recognize that the caliber of this property is not a top drawer hotel and thus my expectations were less than what I would normally expect. The staff has no control over facility maintenance however their enthusiastic attitude did much to make my stay a pleasant one.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Chip W about Extended Stay America - Columbia - Columbia Corporate Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review
January 21, 2013
Thank you so much for your recent review on our property. I was please to see that the customer service you experienced help you to enjoy your stay. We look forward to working with you and your company in the future.
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Hyattsville, Maryland
1 review
1 helpful vote 1 helpful vote
“Enjoyed My Stay”
5 of 5 stars Reviewed December 18, 2012

I have stayed here in the past and was very reluctant to stay again but I decided to give this hotel another chance because I was told that they were under new management. The hotel was very clean. It was very peaceful and the staff was great. The gsr Katherine was wonderful and friendly. The general manager was very helpful as well. I would recommend this hotel to my other co-workers as well as family members. Keep up the good work.
Thank You

  • Stayed December 2012, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask Kay J about Extended Stay America - Columbia - Columbia Corporate Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review
December 21, 2012
It was very kind of you to for take the time to publish such a positive review of your stay with us. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!

It would, of course, be our pleasure for you to repeat your experience with us in the future.
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Orlando, Florida
Top Contributor
67 reviews 67 reviews
35 hotel reviews
Reviews in 34 cities Reviews in 34 cities
30 helpful votes 30 helpful votes
“Strongly suggest you look elsewhere for accomodation”
1 of 5 stars Reviewed November 13, 2012

From the reception area and the hallways, you would like that this is a nice hotel. Well looks are deceiving. Nothing deluxe about this hotel. The electronic door lock card only works one in every ten insertions - same with replacement card. The bath tub was dirty and the clothes closet was full of crumpled newspapers. Bed linens are cheap, cheap, cheap and worn. The design of the studio rooms is poor - the work desk is located such that your head is about 3 ft from a cheap noisy refrigerator. No place to store the kitchen garbage bin under the sink, you have to leave it in the open. I can hear every footstep the occupant of the room overhead of me makes. Finally, and this is a first for me, I was ordered to "come straight down to the front desk" when I arrived back from work on the first day of my stay as they claimed I had only paid for one nights stay. No apology offered, even when pressed for one, when they reluctantly produced the paperwork which clearly showed five days.

Room Tip: If you have to stay here, get room on uppermost floor so that there is no occupant above you.
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
Ask alkonost45 about Extended Stay America - Columbia - Columbia Corporate Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PropertyManager28, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review
November 27, 2012
Thank you for taking the time to write a review of your stay. The cleanliness and lock issues you described is not acceptable, and I sincerely apologize for your experience. To make sure this doesn't happen again, I will be reviewing these items with the team. We continually work to improve our hotel, so I really appreciate your feedback. If you would like to discuss this further, please do not hesitate to contact me at @ 410-872-2994. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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“Very Dirty Hotel!”
1 of 5 stars Reviewed September 18, 2012

We booked this hotel online for 1 week. We are relocating to MD and we were hoping to stay in an extended stay so we would have the option to cook our own meals and not eat out all the time. Unfortunately my husband arrived the night before me and said the hotel seemed "nice", but the bathrooms were dirty. We thought maybe they would clean the room the next day.
I checked in with my daughter the following afternoon and saw just how disgusting these rooms really were. The floors were dirty (carpet had stains, crumbs, and lint), the chairs in the kitchen were so stained/dirty that I saw my husband had put a plastic bag on the seat just to sit down, the closet had a pillow on the dirty floor and when I moved the pillow there was a pink ribbon on the floor (clearly not cleaned or moved since the last person), bathroom mirror was filthy, and shower had hair on the walls and floor. My husband had mentioned the hairs next to the tub that we assumed would be cleaned before I arrived, but apparently the rooms are only cleaned once a week during your stay. I would have thought they would have been cleaned BEFORE our stay as well! I went to the front desk and asked how often the rooms are cleaned. She notified me of this once a week policy. I told her we thought every day (not a big deal), but my husband had noted the dirty room/hair on bathroom floor when he arrived the night before. Could it be cleaned? She told me our room was scheduled to be cleaned tomorrow. NO WAY WAS I SLEEPING IN THE DIRTY ROOM - WHO KNOWS ABOUT THE SHEETS,ETC. Had they offered to clean it it might have been a different story, but they didnt care that a guest was upset about a dirty room. I asked about charges if we checked out early and they did not charge extra. We checked out minutes later. There is a comfort suites 5 minutes away - clean rooms and hot breakfast for about the same price. They also have an indoor pool if it matters. Just dont stay here. The staff was pleasant, but clearly dont care (or know all too well) about their dirty hotel. Stay away... unless you like filth. Just took a few pics - should have taken more - especially the kitchen chairs and more "stuff" on the unvacuumed floor

Room Tip: Find another hotel
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  • Stayed September 2012, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask OoLoveToTraveloO about Extended Stay America - Columbia - Columbia Corporate Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review
September 24, 2012
I recently received a copy of your review of our hotel. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.

We know that our guests have multiple hotel choices, which is why our mission is to provide clean, comfortable rooms at an affordable price that guests want to come back to. The room condition you describe is totally unacceptable to me and not at all representative of our quality standards. In response to your post, I have met with our hotel staff and used your review to help coach them on room cleaning and inspection policy.

Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one. Please do not hesitate to contact me directly if I can offer any further assistance. Thank you again and we look forward to serving you more favorably in the future.
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Buffalo, New York
1 review
“Extended at the Extended stay”
4 of 5 stars Reviewed August 2, 2012

Hotel was clean and well maintained. Staff was extremely friendly and welcoming. Had to extend trip for a day and was happy to return. Had a pleasant and enjoyable stay, hotel stays quiet with plenty of food and entertainment within walking distance.

  • Stayed August 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Darin F about Extended Stay America - Columbia - Columbia Corporate Park
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manager_11525, General Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review
August 6, 2012
Thank you so very much for your glowing review of our hotel. Whenever I read comments like yours it always gives me such great pleasure. My entire...
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Extended Stay America - Columbia - Columbia Corporate Park

Also Known As:
Extended Stay Deluxe Columbia - Columbia Corporate Park Hotel Columbia
Extended Stay Deluxe Columbia - Columbia Corporate Park Hotel
Columbia Extended Stay
Extended Stay Columbia
Address: 8890 Stanford Boulevard, Columbia, MD 21045
Region: United States > Maryland > Columbia
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #12 of 12 hotels in Columbia
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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