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“Warm and Helpful Staff” 5 of 5 stars
Review of Extended Stay America - Columbia - Columbia Corporate Park

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Extended Stay America - Columbia - Columbia Corporate Park
2.5 of 5 Hotel   |   8890 Stanford Boulevard, Columbia, MD 21045   |  
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Ranked #12 of 12 hotels in Columbia
Griffin, Georgia
1 review
“Warm and Helpful Staff”
5 of 5 stars Reviewed March 12, 2012

The rooms are clean and well taken care of, and if there are any issues the staff are on it ASAP! The staff is well versed in their jobs and help to accomedate any needs that you may require. As I enter the front door and pass by the front desk I always get a warm hello! Fresh coffee in the mornings and muffins are a great add to your stay; especially if your in a hurry. Brenda, Marty, Ben, Jen, along with the maintenance and housekeeping are efficient and on point when it comes to their jobs, and I would gladly stay again and again!

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, March 19, 2012
Thank you so very much for your glowing review of Extended Stay Deluxe Columbia - Columbia Corporate Park. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. By continuing to provide our valued guests with exceptional value, we know Extended Stay Hotels(sm) will remain the #1 extended stay lodging source in the North America.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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31 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Orlando, Florida
1 review
5 of 5 stars Reviewed March 5, 2012

The staff is what makes this place a home away from home. Brenda, Marty, Michele, Ben, Jen and cant forget the maintenance Damon and the housekeeping that clean my room Maria. The rooms are cleaned and well maintained, if I have any problems they are quick to get it resolved. I like the coffee bar as well.

  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ChristopherTM, Manager at Extended Stay America - Columbia - Columbia Corporate Park, responded to this review, March 8, 2012
Thank you so very much for your glowing review of Extended Stay Deluxe Columbia - Columbia Corporate Park. Whenever I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. As a member of the Extended Stay Hotels(sm) family, we are proud to be a part of the premier lodging source for business and leisure travelers looking for a great room at a great rate. We know that our largest asset is our loyal base of customers like you, which is why we are so firmly committed to your satisfaction. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority.

Please know that we would be thrilled to have you again as our guest should your travel needs bring you back to our area. Once again, thanks for all of your very kind words.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Annandale
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed February 17, 2012

I stayed here on business. The room looked grubby, the carpet and bedspread had cigarette burns. If you absolutely have to stay here for 1 night it is OK but I would not want to stay of any longer period. On the up side, the front desk staff are extremely nice and very helpful.

  • Stayed February 2012, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Columbia, Maryland
1 review
1 of 5 stars Reviewed September 8, 2011

The bed are extremely uncomfortable and my back now hurts. The maids don't speak english so when I went to ask her for towels I have to grab them myself. The people at the desk are rude and don't care. We have been staying here for about a month.. The first room we were in, the a/c went out, and the room we are in now... the a/c is leaking water all over the floor. So the floor is soaked, and it totally stinks in here. The maintenance man came in and said he fixed it, but no, he just vacuumed all the water up. We went today to ask for a different room since this one has water all over the floor and stinks and they are saying our first room we stayed in being trashed, when it is NO where being trashed, and they are being very rude. So we will probably be leaving. Oh and also, there are little bugs flying around all over in both rooms we've been in. The internet sucks, and is really slow and keeps going out, along with their satellite tv.

  • Stayed September 2011, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed June 14, 2011

These rooms definitely need to be updated. Also, there were ants, the A/C barely worked, and the carpets & furniture were tattered. The staff was quite friendly and it's nice having a full kitchen, but that definitely does not justify a nearly $200/night rate. Next time I'm in the area, I'll be back in the Courtyard Marriott!

  • Stayed June 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morrisville, North Carolina
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 15, 2010

Comfortable and enjoyable. Like a home away from home.

  • Stayed July 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Contributor
14 reviews 14 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 9, 2009

Whatever you do, do not stay in this hotel. The staff is very unprofessional. Upon checking in, the room was not ready. A friend did a late check-in, found the room occupied by people who apparently should not have been in the room. They quickly dashed out of the room. When they went to the front desk, they said there was nothing they could do about it. They had no idea how to change the room key code so the quest did not want to return to the unclean room. They were told the only rooms left were smoking room. Upon arriving to the room, I could not believe how strong the smell from cigarette smoke that was in the room. This room had never, ever been aired out; the carpet and furniture had burn marks and the carpet was a filthy mess. Even the room that I was occupied had worn carpeting that was not clean and the sofa was worn and stained. All-in-all, the experience in this hotel was one of the worst experiences. This hotel is not worth the aggravation. Stay away!

  • Stayed June 2009, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Columbia - Columbia Corporate Park

Address: 8890 Stanford Boulevard, Columbia, MD 21045
Phone Number:
Location: United States > Maryland > Columbia
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #12 of 12 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Extended Stay America - Columbia - Columbia Corporate Park 2.5*
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Also Known As:
Extended Stay Deluxe Columbia - Columbia Corporate Park Hotel Columbia
Columbia Extended Stay
Extended Stay Columbia

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