I travel for business on a weekly basis. As a Hilton Honors Member, I try to stay within this chain. I have never been unhappy with a Hampton Inn until I stayed at the Hampton Inn at Columbia MD. The housekeeping services left much to be desired. The sheets weren't changed during my 4 day stay. There was garbage left in the room, ice bucket left leaking on nightstand with empty soda bottle left inside it. The iron did not work (problem getting ready for work)! The worst part of my stay was leaving with more than 15 bug bites that I didn't come in with. I have yet to stop itching since I left the place. Never again will I stay at this Hampton Inn.